Customer Ratings & Reviews
- Model:
- 601/CH52
- |
- SKU:
- 6596883
Customer reviews
Rating 4.5 out of 5 stars with 402 reviews
(402 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Skyler glasses' video and photo quality. Many reviewers highlighted the excellent image clarity and responsiveness of the picture and video capturing features. The audio quality also received positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coolest thing! Hands free calling, music etc! Totally worth it!
This review is from Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray
I would recommend this to a friendRated 2 out of 5 stars
So far not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this is the second pair of Meta glasses that I have purchased within less then a month...the 1st pair stopped working in 3 weeks. So cant really give good stars for a defective product.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Mindy,
Thanks for leaving your feedback, we really appreciate it.
We want everyone to have a great time using their Ray-Ban Meta glasses, so we hope the new pair you got last a lot longer.
If you run into any issues please don't hesitate to get in touch with our support team over at the Meta AI Glasses Help Center.
Rated 1 out of 5 stars
too much money not worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$400 for his glasses and was told that they had the AI experience in them. I was misled by a sales associate they lied. Do not buy things from Best Buy. Unless you do research they give you headache glasses as well.
This review is from Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Transition Lenses - Chalky Grey
No, I would not recommend this to a friendRated 5 out of 5 stars
Loveeee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them I would strongly recommend go buy yours today I say totally worth it
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed to see my poker game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed and wanted. I’ll use it to record my poker games
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
I would recommend this to a friendRated 4 out of 5 stars
They are ok glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent piece.. but not for me I decided to return
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The glasses change color depending on how sunny it ys.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Doesn’t last
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product just stop working stopped pairing and stop charging in less than a yr.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Deee,
Thank you for sharing your feedback about your Ray-Ban Meta glasses. We're sorry to hear you've experienced issues with pairing and charging in under a year. We'd really appreciate the opportunity to chat with you about it, please don’t hesitate to reach out to our Support Team through our website.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible. Won't stay synced to Apple phone, follow commands. Will be returning these shortly! Very disappointed. Obtained these to assist my vision impaired husband.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Cathie,
We're sorry to hear you've had a bad experience with the Ray-Ban Meta Skyler glasses.
We welcome all feedback from our community and want you to have the best possible experience. Therefore, please follow these troubleshooting steps to help resolve the connectivity issues you are currently facing:
1. Make sure the phone and glasses are both sufficiently charged.
2. Make sure the phone and glasses are close to each other.
3. Make sure glasses are updated to the most recent firmware.
4. Make sure the Meta AI app is up to date by checking the app store.
5. Make sure to remove Ray-Ban/Oakley Meta Glasses from other devices (for example, a different phone) that were previously paired with glasses via the Bluetooth menu.
If you are still experiencing connectivity issues with your Ray-Ban Meta AI glasses, then please don't hesitate to contact our dedicated Support Team via our official support website, as they'd be more than happy to help you!
Rated 5 out of 5 stars
Meta glasses review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses work well for recording and help make great media
This review is from Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray
I would recommend this to a friend- Pros mentioned:Fit, Video qualityCons mentioned:Lens darkness
Rated 4 out of 5 stars
These are Amazing!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ray-Ban Meta Skylar Sunglasses – Shiny Chalky Grey We wanted these glasses to go to car shows, walk the dog and easily take pictures and video without our cell phone and the difficulty seeing the phone screen in the sun. Also, if they are Ray-Ban sunglasses, then we thought they will be good in the sun. Cosmetics, Fit and Accessories: First thing I noticed was the color of the glasses, Shiny Chalky Grey. Not so sure of the color, I would have preferred black. The glasses also had cinnamon pink gradient lenses! The glasses also looked like the 1950’s cat-eye glasses! Are these really unisex? These are not our style, but that is a personal preference and is highly subjective. I cannot say the glasses looked good on either one of us and the pink tinted lenses did not keep the sun out of our eyes! I do have to say that the fit was comfortable, they did not dig into our skull right above the ear and they were not too heavy on our nose. The next thing I noticed was the missing charging cable. I had to dig up my extra cell charger to charge before use. Not convenient at all! There is a note on the quick start guide that it was intentionally shipped without a charging cable to reduce on waste. How is this a reduction in waste if I have to purchase the cable separately anyways? Another item I expected from Ray-Ban was a lens cleaning cloth. Didn’t find one of those either! I did like the option to have prescription lenses put in the glasses as a plus! Carrying Case: The glasses came in a leather or faux leather carrying case. The carrying case has its own battery and is charged itself by a USB-C in the back and then charges the glasses in the case. The front closure lights up to tell you the power is Good(green), Medium(yellow), or Low(red). It also tells you by pulsing blue that it is in pairing mode. Most of these lights can be seen by pressing the back button. The glasses will last for 4 hours, but then the case can charge the glasses another 9 times with a total run time of up to 36 hours. Pretty darn good! Set Up: Set up was a breeze! Download the Meta View app and follow the prompts. Nice! They even had a short tutorial on how to use the glasses to take pictures, videos, and listen to music. To take calls and send texts, it prompts you to allow connection to contacts and allow meta view to make calls and texts. Pretty nice and simple. Picture, Video and Audio: This is amazing! So much more convenient than pulling out your phone, unlock it, open the camera app and take a picture which you can’t see in the sun anyways. The pictures it takes looks like it is from a 12 MP wide-angle lens and is crisp and clear. I added a few pictures from the glasses at the latest car show we attended. The picture from the glasses looks smaller and farther than seen by the naked eye, but the pictures and video are absolutely awesome! My husband did have some interference with the brim of his baseball cap, but only sometimes. The video times out after 60 seconds and stops recording but it is easy to start another to pick up where you left off. The video is clear and smooth. It does not jump around when you are walking. The pictures and videos download immediately if within Bluetooth range of your phone whether the app is opened or not. Once you start a video and you are listening to music, the music shuts off, which makes sense since the video is recording audio as well. I never liked walking outside with earphones or earbuds that doesn’t allow you to hear your environment. These glasses allow you to listen to clear, crisp and full-bodied music and still hear your surrounding environment. By the way, other people can hear the music too. It is not a totally personal experience. But that is ok. It would be nice if the volume was able to go higher. People that are hard of hearing or don’t wear their hearing aid can hardly hear the music. Meta AI: The Meta AI is fabulous! How many times are you outside or shopping and have a question or need clarification on something and have to pull the cell phone out to find the answer? Now you just ask “Hey Meta” and you get the answer. I love that! It can describe what you are seeing and just about any other question you ask, it will give good answers. Meta AI will also make a call for you and send a text message. When I used Meta AI to make a call, it went smoothly. When the person did not answer and it went to voice mail, I was unable to have Meta disconnect the call and there were no buttons to hit to disconnect the call either. Maybe this was user error. I still had to pull out my phone and hang up. The text message I sent also went smoothly, but noticed that Meta misspelled the person’s name, even though it is spelled correctly in my contacts. Overall, these glasses are awesome! I would have liked the black ones better and less of a cat-eye shape to the glasses. The pictures and videos are wonderful too! It is just amazing they can pack all this technology in a pair of sunglasses! I took one star off for style, color, and not dark enough for sunglasses.
This review is from Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray
Rated 2 out of 5 stars
Gave me headaches in under 3 minutes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a cell phone already, this product is pointless. The lenses were not clear and without some shape.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi JoeK
We are sorry you that we didn't provide a positive experience. Please contact us at 555-555-5555 so we can correct things.
Ian
- Cons mentioned:Lens darkness
Rated 1 out of 5 stars
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m NOT ready to give any star yet! Firstly I cannot see anything, everything is blurry. I paid that much money thinking I had the option to get Amethyst lenses but I got clear lenses that I see blurry in them. This needs fixing right away! My regular Rayban is better. I feel like I got scammed.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Underwhelming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life sucks on it and honestly its not as useful as you would think it is
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello MattR,
Thank you so much for your honest review of the Ray-Ban Meta glasses. We truly appreciate you taking the time to try them out, and we’ll be sure to take your feedback on board as we continue to improve the product.
Rated 1 out of 5 stars
Buy the best buy protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved using the product for the 2 Months that it worked. Shortly after my 2 month return window the speakers stopped working. Now it won’t connect to the meta app.
This review is from Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Transition Lenses - Chalky Grey
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Jesse, thank you for bringing your issue to our attention.
We understand you are having some issues with the audio on your glasses and getting them connected to your app. Please find the steps below to connect your glasses to the app.
Remove your glasses from the case.
Turn your glasses on by sliding the power switch on the left frame towards the front of the glasses.
Put your glasses back inside the case, making sure that you gently push down on the top of the glasses so that the bottom of the nose bridge on your glasses makes contact with the charging port inside the case.
When the case LED starts flashing blue, your device is ready to pair with the Meta AI mobile app.
If your device doesn't automatically go into pairing mode, you can manually turn pairing mode on by pressing and holding the button on the back of the case for at least 5 seconds.
From the Meta AI mobile app, tap in the bottom right.
Tap in the top right and follow the on-screen instructions.
Additionally, we would request you contact us via our online support center. One of our advisors will be able to ask you some further questions and get you the best support we have available.
- Pros mentioned:Video quality
Rated 1 out of 5 stars
Poor quality phone sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than people not being able to hear me, the sound and picture quality was good.
This review is from Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray
No, I would not recommend this to a friend Rated 3 out of 5 stars
Pricy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy for sunglasses that takes picture and talks to me.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendRated 1 out of 5 stars
They suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how they look, how they work. I didn't like anything about the glasses.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Meta glasses
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would NOT recommend this product! I had to return a week after purchase. It cut off in the middle of use and would not connect again.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi KeshanaL!
We are sorry to hear that you have had a not-so-positive experience with our Ray-Ban Meta Glasses.
We always do our best to provide a good customer experience, and we are always looking for ways to improve. If you have any issues or questions related to Meta VR products and services, our support agents on the Meta Support Website are available 24/7 to assist.
- Cons mentioned:Lens darkness
Rated 1 out of 5 stars
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture that you take are far away,the arms are to tight behind the ears getting headaches cant enjoy them for long periods of time. The transition lens are not dark enough.
This review is from Ray-Ban Meta - Skyler glasses with Meta AI, Audio, Photo, Video Compatibility - Blue Lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello. Thanks for reaching out. We recommend that you contact support to look into your situation closely: https://www.ray-ban.com/usa/c/support











