Customer Ratings & Reviews
- Model:
- 601/CH52
- SKU:
- 6596883
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Skyler smart glasses for their amazing video quality, overall performance, and excellent sunglass-style design. Many find them surprisingly comfortable for all-day wear, with a nice and snug fit, and appreciate their lightweight feel. However, some customers express concerns about the battery life, lens darkness, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Lens darkness
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m NOT ready to give any star yet! Firstly I cannot see anything, everything is blurry. I paid that much money thinking I had the option to get Amethyst lenses but I got clear lenses that I see blurry in them. This needs fixing right away! My regular Rayban is better. I feel like I got scammed.
No, I would not recommend this to a friend So far not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this is the second pair of Meta glasses that I have purchased within less then a month...the 1st pair stopped working in 3 weeks. So cant really give good stars for a defective product.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Mindy,
Thanks for leaving your feedback, we really appreciate it.
We want everyone to have a great time using their Ray-Ban Meta glasses, so we hope the new pair you got last a lot longer.
If you run into any issues please don't hesitate to get in touch with our support team over at the Meta AI Glasses Help Center.
- Cons mentioned:Connectivity
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible. Won't stay synced to Apple phone, follow commands. Will be returning these shortly! Very disappointed. Obtained these to assist my vision impaired husband.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Cathie,
We're sorry to hear you've had a bad experience with the Ray-Ban Meta Skyler glasses.
We welcome all feedback from our community and want you to have the best possible experience. Therefore, please follow these troubleshooting steps to help resolve the connectivity issues you are currently facing:
1. Make sure the phone and glasses are both sufficiently charged.
2. Make sure the phone and glasses are close to each other.
3. Make sure glasses are updated to the most recent firmware.
4. Make sure the Meta AI app is up to date by checking the app store.
5. Make sure to remove Ray-Ban/Oakley Meta Glasses from other devices (for example, a different phone) that were previously paired with glasses via the Bluetooth menu.
If you are still experiencing connectivity issues with your Ray-Ban Meta AI glasses, then please don't hesitate to contact our dedicated Support Team via our official support website, as they'd be more than happy to help you!
Not worth the $
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three, 3 minutes videos and thr glasses are DEAD! Does make for a good tool for content.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Doesn’t last
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product just stop working stopped pairing and stop charging in less than a yr.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Deee,
Thank you for sharing your feedback about your Ray-Ban Meta glasses. We're sorry to hear you've experienced issues with pairing and charging in under a year. We'd really appreciate the opportunity to chat with you about it, please don’t hesitate to reach out to our Support Team through our website.
Gave me headaches in under 3 minutes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a cell phone already, this product is pointless. The lenses were not clear and without some shape.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi JoeK
We are sorry you that we didn't provide a positive experience. Please contact us at 555-555-5555 so we can correct things.
Ian
- Cons mentioned:Battery life
Underwhelming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life sucks on it and honestly its not as useful as you would think it is
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello MattR,
Thank you so much for your honest review of the Ray-Ban Meta glasses. We truly appreciate you taking the time to try them out, and we’ll be sure to take your feedback on board as we continue to improve the product.
too much money not worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$400 for his glasses and was told that they had the AI experience in them. I was misled by a sales associate they lied. Do not buy things from Best Buy. Unless you do research they give you headache glasses as well.
No, I would not recommend this to a friendPricy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy for sunglasses that takes picture and talks to me.
No, I would not recommend this to a friend- Cons mentioned:Lens darkness
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture that you take are far away,the arms are to tight behind the ears getting headaches cant enjoy them for long periods of time. The transition lens are not dark enough.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello. Thanks for reaching out. We recommend that you contact support to look into your situation closely: https://www.ray-ban.com/usa/c/support
- Pros mentioned:Video quality
Poor quality phone sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than people not being able to hear me, the sound and picture quality was good.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Meta glasses
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would NOT recommend this product! I had to return a week after purchase. It cut off in the middle of use and would not connect again.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi KeshanaL!
We are sorry to hear that you have had a not-so-positive experience with our Ray-Ban Meta Glasses.
We always do our best to provide a good customer experience, and we are always looking for ways to improve. If you have any issues or questions related to Meta VR products and services, our support agents on the Meta Support Website are available 24/7 to assist.
Good...not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but needs more camera and video controls to replace my phone camera.
I would recommend this to a friendBuy the best buy protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved using the product for the 2 Months that it worked. Shortly after my 2 month return window the speakers stopped working. Now it won’t connect to the meta app.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Jesse, thank you for bringing your issue to our attention.
We understand you are having some issues with the audio on your glasses and getting them connected to your app. Please find the steps below to connect your glasses to the app.
Remove your glasses from the case.
Turn your glasses on by sliding the power switch on the left frame towards the front of the glasses.
Put your glasses back inside the case, making sure that you gently push down on the top of the glasses so that the bottom of the nose bridge on your glasses makes contact with the charging port inside the case.
When the case LED starts flashing blue, your device is ready to pair with the Meta AI mobile app.
If your device doesn't automatically go into pairing mode, you can manually turn pairing mode on by pressing and holding the button on the back of the case for at least 5 seconds.
From the Meta AI mobile app, tap in the bottom right.
Tap in the top right and follow the on-screen instructions.
Additionally, we would request you contact us via our online support center. One of our advisors will be able to ask you some further questions and get you the best support we have available.
They are okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get dark enough for being sunglasses. Cool concept though.
No, I would not recommend this to a friendThey suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how they look, how they work. I didn't like anything about the glasses.
No, I would not recommend this to a friendGo for the Displays wayfer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned gen 2 or whatever model they was product so instead got the display model,
I would recommend this to a friendUseless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. There’s no point in these they do nothing special.
No, I would not recommend this to a friendHearing and noise reduction quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one can never hear me on these glasses and eye protection is horrible go with polorized.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We understand that people can't hear you on calls on your Ray-Ban Metas. Here are a few troubleshooting checks that can help:
- Ensure that your app is updated and running the current version
- Ensure that your glasses are up to date by tapping Settings > "Device Name" > Updates
- Turn the Microphone Adjustment Toggle to "On"
- Retest the microphone
If this doesn't resolve the audio, please reach out to us via our website for additional help. Thanks for your review!
Pésimos, very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a week they stopped working and no longer charged, I returned them.
No, I would not recommend this to a friend