Customer Ratings & Reviews
- Model:
- 601ST350
- SKU:
- 12109695
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Just a luxury unlike ai apps who do more for cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pointless but fun if yoy got extra cash to spend its a cute cincepts but if you want to use them as perscription otepare to drop double. Its rhe same cost as a trup to mexic for a week so as nice as it sounds i think its an overates luxury. There a cheap ai apps that do way more than meta ai. Its bery basic for the proce you pay.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thank you for taking the time to leave your review, we at Meta Store Support appreciate the effort and feedback, as it helps us to improve in the future.
If you haven't already tried them, our AI glasses now have a fantastic range of new features- from remembering where you parked, translate speech in real time, voice dictation, and answering questions about things you’re seeing and more.
Thanks
Cool new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea but the quality of pictures isn't great.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Cra
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2.5 months then began to glitch touch pad stppped working, and wouldn’t respond to my requests.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there, John
We would love to look into these issues for you so we can see if there is anything we can do to get you back up and running on your Wayfarer AI glasses.
Please reach out to our support directly so we can look into this further.
Rayban meta
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. Just wanted the matte black instead of the shine.
I would recommend this to a friendAjani
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use for travelling, unfortunately it didn't charge after first use and became useless. But due to my membership I was able to return it.
No, I would not recommend this to a friendA terrible shopping experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed an order with joy, and the system arranged the delivery. The courier did not deliver and did not contact me to explain the reason, so he returned the order to the shipper. The system informs that the refund will be received within 10 working days. As of today, it has been more than 15 working days and has not been received yet. I contacted the customer service twice at the weekend, saying that the refund would be made within 72 hours and I was waiting. In addition, I bought it from Ray-Ban's official website again. I received it in three days, and it was still sent from Guangdong, China.
I would recommend this to a friendGeek squad- poor experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service in your Geek Squad is horrendous . It has tainted my overall view of Bestbuy. I doubt I will be returning
No, I would not recommend this to a friend- Cons mentioned:Battery life
Glasses won’t charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses already don’t work. The battery on the glasses died and won’t charge in case
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Mason, thank you for the feedback.
If your Glasses will not charge, we would like to invite you to reach out to our support team on our website, so that we can have a further look into this for you.
We look forward to hearing from you!
dead quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.glasses have suddenly died. have tried all possible resets, confirmed it's a hardware issue and just like that they're useless.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Joe,
We certainly don't want our users to have this experience with their new glasses, no worries we are here to help!
You can either return to Best Buy and request a replacement, or come have a chat with us over at the Meta AI Glasses Help Center so we can try out some troubleshooting with you.
Looking forward to hearing from you soon!
Would not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses stopped working 6 months after purchase and the warranty process it’s a nightmare
No, I would not recommend this to a friend- Cons mentioned:Battery life
Waiting for the next generation
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life was subpar, the speakers were not clear, and the experience was overall disappointing.
No, I would not recommend this to a friend cool but fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.frame broke after 1 month. They wouldn't replace which SUCKS
No, I would not recommend this to a friendwon’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On average. Good but it stopped work 2 weeks after the purchase
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi AlissonA,
We're sorry to hear that your Ray-Ban Meta glasses have stopped working.
We want all of our users to have the best experience possible, therefore, we'd love to look into this for you.
Would you mind reaching out to our fantastic Customer Support team so that one of our lovely colleagues can assist you? They're available 24/7 and can be contacted via our website.
Hope to hear from you soon!
G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connectivity stop working within a week pff purchase.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there G! We’re sorry to hear this happened. Please reach out to our Support through our website, so that we can help you get connected!
Glasses review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs apps on your phone for the cool features but you can listen to music with any app.
No, I would not recommend this to a friendGlasses stopped working after 31 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these exactly 31 days ago and they stopped working but since it was 1 day over best buy’s policy they said they couldn’t do anything about it. Very Very Disappointed. Do not buy these from Best buy get them from Rayban Directly.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Samuel,
Thank you for sharing your experience. We understand how disappointing it is to be just one day over the warranty period. If you have not already done so, we suggest getting in touch with the Ray-Ban Support team for further assistance.
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the second day I had them, clearly a manufacturing issue, considering the arm, came out out of the frame and did not snap. I was told it was not covered under warranty.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Jenna, this is not the experience that we would want you to have. Please contact us directly by coming to our community page and sending us a PM and we can look into this for you.
Glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the wrong glasses not the ones that I wanted still in the process of doing a return
I would recommend this to a friend- Cons mentioned:Connectivity
not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product not working. Glasses have bluetooth issues.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Thank you for taking the time to leave us a review! We always welcome feedback on our products!
As we can see that you are experiencing Bluetooth issues with your glasses we would recommend that you to contact our dedicated email support team via our website and we will be more than happy to look into this for you.
- Cons mentioned:Battery life
Still need a lot of work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still needs a lot to be good, recording time not good battery life to little
No, I would not recommend this to a friend