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Customer reviews

Rating 4.7 out of 5 stars with 3180 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,180 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Cool but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses take some great pictures and videos. They are heavy on the nose and can create headaches if worn too long.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get to use them at work for headphones. Sounds great and I can record some of the fun stuff I get to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and has lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool thanks you for having these at the local store

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product i have ever had only issue i have is battery life is low

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Perfect shades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loved them . They sleek and worth it. You dont need headphones . Its an all on one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has some glitches. Wish they were bigger.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Jose!

      Thanks for the review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are glad to hear that you glasses are working well, we hope you are able to capture many amazing moments with them! RaybanStories

  • Rated 5 out of 5 stars

    Rayban smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customizable glasses with AI technology and easy built-in features. Perfect tech for the next generation of youths.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello MarcosM,

      Thank you so much for the wonderful review! We're thrilled you love the Ray-Ban Meta glasses! Have fun exploring all of their built-in features! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when it first came out, I was skeptical but it did deliver. Good quality in every sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer sevice. this was a refund and repurchase. the Geek squad was a great help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, couldn’t be happier with the possibilities

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good picture and sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are great. Pictures are sharp and better than I expected. Music is loud and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray- Ban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift ; he loves it. I gave 4 stars on ease of use because there was no straight forward instructions .

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Minda,

      Thanks for your review. We're glad to hear you're loving your new Ray-Ban Meta glasses, and hopefully snapped some cool pics with them already!

      We hope your experience with Ray-Ban Meta glasses only gets better with each day and if there's still some things that you're confused on or just have some general questions about the glasses, you're always welcome to contact our support team and they'll be happy to walk you through how to use the glasses and answer any concerns or questions you have.

      Thanks again and we wish you a great day ahead! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Raybans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are Very cool and look great on! You can listen to music and answer calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could ever need, you can answer calls listen to music and even take pictures of those moments in life you normally can’t.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi BladenL,

      Thanks so much for the great review! We love hearing about user experiences. We hope that you get to capture so many great memories with your Ray-Bans! RaybanStories

  • Rated 3 out of 5 stars

    Meta glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got me right with the meta glasses. Everything is fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great in so may ways, yet they slide off my face constantly. My son is very happy!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Oregon!

      Thanks for taking the time to write us a review! We greatly appreciate your feedback.

      We're absolutely delighted that your son is happy and we hope he can stay happy with your new product!

      We hope you have a wonderful rest of your day!
      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best smart glasses as of now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality build, perfect image with a good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ray an Meta Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses work as described but the only issues I have with them is them slipping a bit and the speakers are easily compromised. Other than that they are great.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for taking the time to leave us a review, we appreciate it! RaybanStories

  • Rated 5 out of 5 stars

    Awesome glasses, bad FedEx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent, and I know that because my husband has them. I never actually received them. FedEx shipped me a retaped, empty box. This is NOT Best Buy’s or Ray-Ban’s fault. Best Buy had to refund the purchase because FedEx wouldn’t do anything. Best Buy was great. Zero stars for the FedEx employee who stole these.

    I would recommend this to a friend