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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3186 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,186 reviews
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything without taking out your phone. Best piece of tech i own right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great feels great and helps me get a lot of recordings done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are great! The only issue that I have is that the audio is difficult while driving. I will be purchasing for the kids' birthdays.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues since I purchased these glasses and it has only been one month. It’s a hassle to get a service request because you can actually speak with anyone. Everything is via chat or email. Highly disappointed!

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Jamie,

      Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

      You are correct that our 24/7 support team is email and live chat, and we'd really like to use these contact methods to help you with anything you're having difficulties with regarding your new glasses.

      If you click contact us on the Meta website, you can either raise an email ticket or reach out to us via the live chat, and our 24/7 support team will be more than happy to work together with you to get your problem resolved.

      We look forward to hearing from you! RaybanStories

  • Rated 5 out of 5 stars

    Hood product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very innovative and great for people who wear glasses every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product! Love these glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable item/product! It does everything! The price was great too!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It not as good as i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim size is alright . Battery lasts 4 hours kinda pathetic. A lot of money for a disapointment.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for your review. We see you're a little unhappy with our Ray-Ban Meta glasses and the battery on it not being long enough.

      With our Ray-Ban Meta glasses, the expected charge is to be up to 4 hours of usage and a fully charged case will hold up to 32 hours of additional charge. Battery life varies with use and other factors. To improve battery life, you can try the following:

      - Keep the glasses in the case when not in use.

      - Turn the glasses off when not in use.

      We hope this helps you out but if you need further assistance, you can reach out to our support team via our website and we'll be happy to see what we can do for you!

      Thanks again! RaybanStories

  • Rated 5 out of 5 stars

    Awesome store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and no hustle when want to buy the product…… and all employee are attentive…..

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Meta glasses review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Glasses, sound quality is great. The recording is well and they are Easy to navigate.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RoyV,

      Thanks for taking the time to leave a review - it is greatly appreciated.

      We're delighted to hear that you're enjoying your brand new Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer, especially with the camera and good sound quality. RaybanStories

  • Rated 3 out of 5 stars

    Solid but needs 2.0 version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy… camera only captures in portrait… sound is clear but sometimes not loud enough…. I also wish they could live stream….

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the review and feedback on our glasses.

      You can livestream to both Facebook and Instagram on these glasses!

      Ensure that your glasses are powered on and connected to the Meta AI mobile app.
      On your phone, open Facebook or Instagram.

      Ensure that you're on the latest version of the Facebook or Instagram app.

      Tap the plus.

      Tap Live.

      Tap Video, then tap Next.

      Tap the glasses icon on the left to connect to your glasses.

      On your glasses, double-press the capture button to switch to your glasses camera.

      Tap Go live to start your live-stream.

      If you require any further clarification please contact us directly! RaybanStories

  • Rated 5 out of 5 stars

    Glamorous glasses in the universe !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome pair of smart glasses on the planet …

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Eyewear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my glasses. You can even add prescription to them!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi iGadgetGyrl!

      Thank you so much for your review; we really appreciate your feedback. If you ever have any issues or questions, you can always reach out to our Support Team via the website. RaybanStories

  • Rated 5 out of 5 stars

    Inspector Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. A super fun and practical gift to myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JUST OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are kind of fun. But they are a hassle because they seem to unpair very easuly even when i dont want to. Also it seems to beed ti be paired everytime i put them on. It dies basic stuff. Hoping for more value added features

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Roxsie!

      We understand that you are having some issues with the Ray-Ban Meta Wayfarer glasses unpairing with the app. In this case, we would suggest you to follow the below steps:

      To force restart your glasses:

      Press and hold the capture button at the same time as turning the power switch off (pull the switch back towards the back of the glasses) and then ON (push the switch forward towards the front of the glasses). Then release the capture button.

      Wait for the LED to flash green before releasing the capture button.

      It may take a few minutes for your glasses to re-establish a connection with the app.

      To factory reset:

      Close the right temple arm.

      Press the capture button 5 times until the user LED turns orange

      Press and hold the capture button until the user LED starts flashing

      Release the capture button and wait for the LED to cycle through white and then green before turning off to indicate factory reset is complete

      You'll then need to un-pair and re-pair your glasses with the Meta View app

      We hope this will solve your issue. If not, please contact our wonderful Meta Store Support. We will be happy to help you. RaybanStories

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I’m like it. I’m really happy and I’m recommended for my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray-Ban Meta - wayfarer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray-Ban Meta - wayfarer Is Very Nice to wear and so happy and satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new sunglasses with the amazing camera features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience great gift my son lovee them been using it nonstip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked how easy it is to charge and travel with glasses in case. Photos aren't that great, video is nice but limited to 1 min recording

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great articule, it is flexible and have a lot of functions, I love it

    I would recommend this to a friend