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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3297 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,297 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took these to disneyland and it was fun getting POV videos while on the rides. The character also had a blast when i would take pictures of the family using the one click. My only issue is im wondering if you can switch out the lenses if they get scratched but honestly since tou have to charge them in the case it makes it easier to out them back in the case. Also the case can go on for days before you have to charge them again and after about 30- 40 minutes at 0% battery itll give you a ful 100%. Love these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GLASSES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, EASY TO USE, PLAN ON USING FOR MY ONLINE COOKING SHOW!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice glasses!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Ray-Ban glasses, they have excellent sound and very good video quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to buy again on best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars the glases feel confortable and i like the service on best buy

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Billy!

      Thanks for giving us a great review for your new Ray-Ban Meta AI glasses!

      We are thrilled to hear that you are having a great time with your new device, and we are glad our partners over at Best Buy provided you with excellent service! RaybanStories

  • Rated 5 out of 5 stars

    Meta Cheese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PURCHASE!! Best buy shipping process is always easy and lots of timr comes earlier than they project. The meta glasses are great for everyday, they arent heavy and super functional for just about all walks of life!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there AceMcG,

      Thanks for being a trailblazer and putting your Ray-Ban Meta glasses to great use!

      We can't wait to see what you capture next. RaybanStories

  • Rated 4 out of 5 stars

    Replacement none polarized

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for polarized ray ban meta glasses over heated and no longer working. only ones available in aria of travel note to self bring a spare pair of sun glasses it was very sunny with no sun glasses as the meta pair was to hot to wear and afraid that they may burn me if they continued to heat up. the pair i have now semes to be working as expected.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello GeorgeFl,

      Thanks for sharing your experience! We're glad your replacement glasses are working well. Hope they serve you better on sunny days ahead RaybanStories

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Needs to catch up to todays technology.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back after a few days, there is obnoxious white LED light that blinks when recording that anyone in front of you can see. It was a distraction, people stopped and asked why are your glasses blinking? There is no way to turn it off or cover it. The battery drained so fast when recording I would be surprised if lasted longer then 20 minutes. I actually took a video of how fast the battery percentage dropped when recording with my phone. The music sound was great, so unless you are only going to use it for music, air pods are much better, I would not purchase these until they can update to turn off the bright light and figure out the battery issue. Was surprised about the battery life with todays technology. The commercial for the glasses made it seem like there is a heads up display you can see/read, no such thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    STILL FOR EARLY ADOPTERS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Ray Ban Stories and they were cool--but these improve on everything with a better build quality, better cameras, and the AI assistant features.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the purchase for traveling

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very cool a lot of features that i wasn’t expecting to use but now are a great luxury.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Brandon!

      Thank you for sharing your experience!

      We’re delighted to hear the Ray-Ban Meta Wayfarer glasses have proven to be such a valuable companion for traveling. It’s wonderful that the extra features turned out to be more than expected, adding convenience and luxury to your everyday journeys RaybanStories

  • Rated 5 out of 5 stars

    Wayfarer for the win!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these glasses! They are a very discrete way of listening to all my media needs (music, text, emails ) and videoing / image capture for my business! Highly recommend them for their media and Ai capabilities.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for taking the time to leave us a 5-star review!

      We're delighted to hear that you are satisfied with your new glasses, and that you find them very useful for your daily activities and business.

      We hope you enjoy wearing them as much as we do!

      We appreciate your feedback, and it's great to know we're making a positive impact. RaybanStories

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to add prescription & it's features are great. Wished the battery lasted longer

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AnnaMS,

      Thank you so much for taking the time to share your review and feedback on your new Ray-Ban Meta glasses! RaybanStories

  • Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift. Customer service was good. Everything was well, thank you

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Cindy,

      Thank you so much for the kind words! We are thrilled to hear that the Ray-Bans Meta made for a great gift and that you had a positive experience with our customer service team.

      We hope the recipient enjoys exploring all the features!

      Happy Holidays RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    RayBan + Meta = Future Eyewear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This EyeGlasses is something i really want. advance elite kind of eye wear that you should have Camera is Amazingly advance for its camera And Ai itself is awesome by Met@.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item ever. I am really enjoying my glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you so much for the amazing review! We are incredibly happy to hear that you consider your Ray-Ban Meta glasses the 'best item ever' and that you're enjoying them so much.

      Your feedback means a lot to us! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these glasses, great for my job. I can listen to my music and hear what’s going on around me. The camera works great as well. Good, clear images. Great product overall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sunglasses with camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun and good quality. I get it for my boyfriend as a gift.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DaryaA

      Thank you for the five star review! What a thoughtful gift - we hope your boyfriend is loving his glasses! RaybanStories

  • Rated 5 out of 5 stars

    GLASSES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL CHRISTMAS PRESENT FOR MY HUSBAND HE LOVES THEM

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such ana amazing review!

      We're so glad to see that your husband's loving his new Ray-Ban Meta Wayfarer glasses and we hope he can continue using them to take such breathe taking videos/photos! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great multifunctional sunglasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome glasses, video, pictures, text notifications, music, etc. Love them

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it doesn't stay charged very long

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Leonard, thank you for your review! We're always happy to receive any and all feedback as it helps us improve your experience with the AI glasses. Regarding the glasses charge. Can you please reach out to us through the AI glasses Help Centre and we'll be more than happy to take a look for you. RaybanStories

  • Rated 5 out of 5 stars

    Very cool, according to my nephew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my smart Alec nephew with these for Christmas. He is a college freshman and informed me that this "unbelievably cool, especially considering it was from someone old". He is off the Christmas list for next year. They look really sharp and he really likes them. The one photo I've seen is not particularly clear, but I blame the nephew and not the glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for the five star review!

      We are so glad that you and your nephew are finding the smart glasses from RayBan Meta very cool, and are thoroughly enjoying it.

      We would love to hear more from you next time! RaybanStories