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Customer reviews

Rating 4.7 out of 5 stars with 3169 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,169 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and they absolutely loved it. If you are contemplating whether you should purchase them or not, I would 100% recommend to do it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Daniela!

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that the person you gifted these new Ray-Ban Meta Wayfarers to has been loving them and we really appreciate your reccomendation!

      We hope that you'll consider picking up a pair for yourself so you can view the world through a whole new lens! RaybanStories

  • Rated 5 out of 5 stars

    Super cool product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product always you to take pictures and videos hands free, you can also listen to music and live translate! Made a perfect gift for my mom’s birthday this year!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AngelB

      Thank you for the five star review! We're very glad to hear your mom enjoyed her pair of Ray-Ban Meta glasses, and glad to hear you enjoyed them also!

      We hope you both can continue to have amazing experiences with the glasses and wish you both a fantastic day ahead.

      Thanks again for the great review!

      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Cool sunglasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these sunglasses. There's room for improvement but the styling is spot on. Camera is great for the 12 megapixel. Color is true. Sound is good for what it is. Easy to use but AI is still in its early stage. Nice if it can connect to Google.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sunglasses out there. Comfort, technology, and lenses are absolutely amazing. Picture quality is elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta bev girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter uses them for her bev cart job, helps her alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson purchased the Meta glasses and it has been a life saver for him, helps to

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thanks for your great review. We hope your grandson can continue to enjoy his new Meta AI Glasses. We appreciate your support and hope you have a lovely rest of your day! RaybanStories

  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband as a Father’s Day gift and he loves them! He’s shown a few of his friends and now they all want them. If you have a techy person in your life they will love them too

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there, it is really amazing to hear that you and your husband enjoy using the Ray-ban Meta! Thank you for your lovely five-star review and we hope that your husband will have more amazing experience with the device in the future! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and feel nice. Good quality. Very useful features (less screen time) Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Raybans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price purchased for my wife for Christmas

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi IkeJones

      Thank you for the five star review!

      Ardash RaybanStories

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best but ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest. I spent around $507 with taxes and warranty. This is a transitional lens but does not work as stated. Takes 5 mins + to turn black if it wants to turn black. It claims 4 hours of life but only runs for 40 mins. Do lots of research prior to buying it.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Ganesh,

      Thanks for submitting your review! We want to make sure that every Meta Ray-Ban wearer gets the most out of their glasses and our support team would love to speak with you. Feel free to reach out through the Meta Help Center. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rayban smart glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these glasses for my son and he loves them so far

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for the great review!
      We hope he has a fantastic time using them. RaybanStories

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these glasses. Likes the charging case. No complaints.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Katherine,

      Thank you for sharing! Your feedback is greatly appreciated, we're happy to hear your son loves our product and we hope to maintain his positive experience.

      Have a wonderful day!
      RaybanStories

  • Rated 5 out of 5 stars

    You need to buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are good on capturing little moments, listening to music on the go or just to wear as an accessory. These are definitely worth checking out

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Leslie!

      It is a big motivator of ours to capture the little moments in life, the ones that you will look back on one day and see life again, through your own point of view!

      The addition of being able to pump your favorite music and look cool is just an added bonus!

      Please be sure to share your best moments that you capture with us using the hashtag #RayBanMeta RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great amazing sound quality and a fantastic microphone I hardly use my headphones anymore these are my preferred go to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice smart glasses ... I like the service in Best Buy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi BraulioT

      Thank you for the review! We would love to hear more from you next time.
      Enjoy the Metaverse!

      RaybanStories

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Real Ninja Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs you phone battery down expeditiously, capture time limited to 3 mins, files are mad big and easily eat up ur storage. When live streaming to insta, video quality is potato. Dropped from my face while I bent over and would not charge or turn on until I double wrapped a rubber band on the left arm near the power button. You would think it was a bit more durable. Meta is a horrible assistant, it won’t give you navigation and live translation is wack.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for taking the time to provide your feedback. We want all of our users to have the best experience possible, therefore, we're constantly looking to improve our products.

      It would appear you have a few concerns regarding your Ray-Ban Meta glasses. Not to worry though, we'd be more than happy to address these for you.

      As the Ray-Ban Meta glasses are constantly using various features such as Bluetooth connection, Meta AI and video recording, it is expected that it will cause your phone battery to drain fast.

      We completely understand you're keen to record all of the precious moments, however, 3 minutes is the maximum standard video capture time. Not to worry though, if you'd like to do continuous recording, you can do so by livestreaming to Facebook or Instagram for a longer duration.

      All content from the smart glasses are stored locally in the Meta AI app. There is no cloud storage for the Ray-Ban Meta glasses. Because of this, we would recommend saving all of your favorite photos and videos onto your phone's camera roll or your preferred cloud storage provider.

      When faced with charging issues, we'd recommended leaving the glasses inside the case and charging for 30 minutes. After this, slide the power switch towards the lens in the 'on' position. The LED should blink white. If the glasses are not turning on, please put them back into the case and try a different outlet, cable or charger. If, after this, you are still experiencing issues, please don't hesitate to contact our wonderful Customer Support team so that one of our lovely colleagues can look into possible replacement options. They can be contacted via our website.

      When using live translation on the Ray-Ban Meta glasses, it will allow you to understand speech or listen to audio in French, Italian, Spanish or English.

      We hope this provides some clarity.

      Feel free to reach out if you have any other queries or concerns. Our agents are available 24/7!






      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The product was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much, one of the best things ive ever bought

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new smart glasses so much and we really appreciate that you consider them to be one of the best things you have ever purchased.

      We hope that you continue to have an amazing time as you explore the world through a whole new lens! RaybanStories

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift .its Very Good.very easy to setup and use

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We are delighted to hear that you are enjoying your glasses! RaybanStories

  • Rated 5 out of 5 stars

    Super Awesome Glasses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are freaking awesome. We love how clear the video playback is. It captures everywhere we look, so definitely gives it that first person feel.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there KeyshaC, we appreciate your review!

      It's great to hear you love your Ray-Ban Meta glasses! They're great for capturing everyday life, without the distraction of being behind a phone.

      We couldn't compromise on revisiting cherished memories, so the 12 MP ultra-wide camera and point-of-view filming style offers an intimate way to do so - we're glad you love it. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and best for the coming summer !!!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi,

      Thank you for the five stars review! We are happy to hear you are enjoying your new Ray-Ban Meta smart glasses.

      See you in AR! RaybanStories