Customer Ratings & Reviews

Smart glasses they are stylish and comfortable with meta ai features batteries and voice to ai has a great flow my transition capabilites expectations was an undertaken thought it works very well

Best purchase I have done all year! Never thought I would get so much use on these Meta Glasses

Ordered online to the Edgewood Store, I picked them up on my lunch break and went back to work something told me to open them and they were used dirty with scratches on the lenses hot mess. So I tried to get intouch with someone at the store a hot mess so when I got off work I went back to the store to get this straight I came in contact with two associates, one was new so I was told by the other associate he was heavy set with short hair colored reddish orange or something and to top it off one of the cashier the heavy one try to insinuate that I had probably swamp them out " talking about check the model number looking at me. The manager took care of me but all he did and he did it wasn't necessary the heavy weight associate. I will never order anything from this store.

Best Glasses Ever!!! I love them!!! Excellent quality

Great purchase I’m satisfied with the product and I have recommended to other people

I work. Very pleased. The camera works. Just great.

Had these for about two months now it’s the most useful product I’ve every owned would definitely recommend

Meta's latest release of their AI has put this over the top for me. I find the best feature is the ability to quick capture moments with a click or a "Hey Meta" commend that otherwise would've been lost

Love my new sunglasses, easier, convenient and look nice on me.

Like them as sunglasses i can listen to audio with.

The glasses work really nice! They take really good pictures!

These glasses are excellent definitely one of my best purchases of 2024. They are very functional and the Meta integration is clutch when trying to identify an object.

Excellent. Great versatility and multiple uses. Use everyday.

I love my meta smart glasses very nice and great service

Great shades and fantastic photos and videos. Battery life was good and charging case very cool and quick charge. The built in Ai did surprise me as it gave me good places to eat and local weather when in Japan. I think these glasses replaced my go pro.

Practical, extremely cool!, & futuristic! It gives you options that you never realize that you couldn’t live without.

Love the new version ,longer battery life and better features.the charging case it’s beautiful just like the originals love love

I purchased these Ray-Ban glasses from Best Buy just a couple of months ago and wore them only a few times. Unfortunately, the temple arm came loose from the main frame hinge (photo attached). For such a premium brand, I expected much better quality and durability. The warranty process also turned out to be very slow, with Ray-Ban informing me it could take at least 25–30 days for a replacement. That’s a long time to wait when the product has only been used lightly. Overall, I’m very disappointed with the durability and the support timeline. Customers paying a premium deserve both reliable quality and a quicker resolution. While this is clearly a Ray-Ban issue, it would have been much easier if Best Buy allowed warranty claims or exchanges directly in-store for products purchased through them. That would make the whole experience much smoother for customers.

Great glasses recommend the transition to clear to wear at night

I purchased the Ray-Ban Meta and unfortunately received it with a defect on the left temple. While Best Buy allows returns within 15 days, I was outside the U.S. at the time and couldn’t send it back in time. When I contacted Best Buy support, I was informed that returns are only accepted within the U.S. or in person at a store, which made it impossible for me to resolve the issue. To make things worse, the Ray-Ban Meta is not yet available in Brazil, which means Meta and Ray-Ban do not offer technical support or warranty coverage here. As a result, I was left with a defective product and no official solution. The device itself may have potential, but customers outside the U.S. should be aware that support and warranty options are extremely limited.