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Customer Ratings & Reviews

$379.00

Customer reviews

Rating 4.7 out of 5 stars with 3142 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,142 reviews
  • Rated 3 out of 5 stars

    Good when working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. He was so excited and began using them as soon as it was charged. The only thing is that he has had them 4 months and they are not working at the moment. I do plan to put in a claim with geek squad as I purchased a warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I loved them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a super cool product, but I didn't like that I have to have the meta app to use all its features, it makes sense but it would be better to use them only with the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sunglasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sunglasses with all the features in one. Excellent!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, thank you for the review.

      We're glad to hear you're enjoying your Ray-Ban Meta Smart Glasses! RaybanStories

  • Rated 2 out of 5 stars

    Bluetooth Microphones are inferior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice. But when people call me, they say that they cannot hear me well and ask if I am speakerphone or if I’m using low quality Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Daniel,

      We appreciate you taking the time to leave a review and some feedback on the Ray-Ban Meta Wayfarer glasses.

      We're wanting you to have the best possible experience with your new glasses, so please attempt the following troubleshooting steps:

      - An update is now available to resolve microphone signal issues for impacted users. Please navigate to the Meta AI App and update your glasses and app to the latest version.

      - Ensure you have Meta AI turned on in settings.

      -Make sure you have “Hey Meta” turned on in settings.

      If the issue persists after having followed the steps, then please call someone your on glasses and talk for about 1 minute, then lift your glasses about one inch off your face and talk for another minute. If you are hard to hear then become clear when the glasses are lifted, then contact our wonderful Support Team via our official website, as they'd be happy to assist. RaybanStories

  • Rated 3 out of 5 stars

    AI is fun.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expensive for what they actually do. AI is great, but a smart phone already does everything that these do. Just another gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device I’ve ever bought! It came with a $50 Best Buy gift card promotion. More than satisfied with Best Buy and my new device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it and I'm going to buy more. It's worth the investment.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AnabeatrizB

      Thank you for the five star review! We would love to hear more from you next time.
      RaybanStories

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good idea poor execution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every feature that this device holds are awesome. The only problem is if you use the features like they’re supposed to the battery life is complete trash. I know that is meant for Facebook and Instagram and it records up to 60 seconds videos and I was OK with that but the battery would die within an hour of using the device

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Cool Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Meta's. The look good and the tech is very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not compare to the stories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT compare these to the stories ! These are 100% better. The improvements are night and day. Longer battery life online streaming and more.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not buy. Battery didn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are awesome until the battery for both the glasses and case stop holding a charge 2 weeks after the warranty expires. I contact Ray-Ban and they only offer me a different pair at 20% off. They were $400!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ray Ban Meta Smart Glasses Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, however this is the 2nd pair that I have bought and returned mainly because they are not as useable at night. In the day, if you get the transitional lenses, they simply do not get dark quick enough, nor do they stay dark long enough. The transitional technology could use major improvement. Or I suppose they can add a deal for 2 pairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST THING EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could buy all the shapes and sizes and obviously had teh money to do so I WOULD! I love them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the large matte polarized version, I was curious to try these as well, but I quickly gave up—I looked ridiculous. The Wayfarer frame is simply too big and bulky to work as an optical frame. As an innovative tool and a valuable addition to daily life, this product is truly excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray ban

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Glasses For Sun Protection And Gives Off A Nice Authenticate Look

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of glasses. Use them at work for headphones and can record some of the fun stuff I do

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not last me 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not working now and best buy port richey store did not wanted replace for another one washing their hands saying that contact rayban so i did now im waiting for a box from then to send it back and wait so they can send me a new replacement. So disappointed of the store . Check the year of manufacture sometimes is old products that been sitting for months and well the batteries gets damage sometimes because of that long sitting .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth sunglasses i could've purchase. My boyfriend was so happy. I bought them for Xmas. It was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great buy. The continued updates from meta have kept the experience worth while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My goto glasses!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My everyday goto glasses. I love them. I cant go a day without wearing them outside.

    I would recommend this to a friend