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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3142 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,142 reviews
  • Rated 5 out of 5 stars

    Ray Ban Meta Smart Sunglasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ray Ban Wayfarer is great, you can listen to your music take pictures and audio videos. I would recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech in the glasses are great, but the transition from clear to green are barely there. Its not even noticeable. I wish these went from clear to dark.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Will,

      Thank you for taking the time to leave a review on the Ray-Ban Meta Wayfarer glasses.

      We're thrilled to hear that you're impressed with the tech of the glasses and hope you continue to have a great time with them! RaybanStories

  • Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool pair of Ray-Bans. Music, phone camera it does it all

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Rayban meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short battery. Hard to figure out how to work the thing. Has no instructions It somehow can figure out how to connect to bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! If you still have any questions, or just want some help getting to grips with your AI glasses, feel free to reach out to the support team through the Meta website! RaybanStories

  • Rated 4 out of 5 stars

    Great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been more than I thought as I’ve been enjoying them. The only reason why I’m only doing 4 starts is because the max video you can record is about a minute. Wish I could record longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don’t have to be a spy to enjoy these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like listening to music and watching videos with these. The battery life is good and the case is really cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loved them So Much!! These Glasses are so Futuristic.. I just brought another pair for My Brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ideal product with robust features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these had to get another pair for the family ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Ray-Ban smart glasses, connectivity is essy and operating also very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Ban meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love being able to capture moments hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Rays

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish frames where a A little bigger. But i love them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I stopped recognizing my cell phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but a week after purchasing the product it stopped recognizing the cell phone so I have not been able to use it for the purpose of purchase, for this reason I am going to return them so you can check what it has, why it does not recognize my cell phones or exchange it for another one.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi EdwinBC,

      Thank you for taking the time to share your feedback.

      We want all of our users to have the best experience possible, therefore, we're sorry to hear that your Ray-Ban Meta glasses have stopped connecting to your phone.

      Not to worry though, let's get this sorted for you.

      In this case, we'd suggest ensuring that both the glasses and phone are sufficiently charged and close to each other. Additionally, check to make sure they're both on the most recent firmware.

      Would you mind reaching out to our wonderful Customer Support team so that one of our lovely colleagues can look into this further for you? They can be contacted via our website.

      Hope to hear from you soon!



      RaybanStories

  • Rated 4 out of 5 stars

    Not great for low nose bridge people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses, functional, and cool. However, as someone with a low nose bridge this kept sliding off my face. Wish there was an option for those with lower nose bridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wafers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his glasses the feature are always being used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitions lens are the way to go, that way you dont have to take them off when entering a building

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible Battery Life….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! Really wanted to love these but the battery life is absolutely horrible on them! Style is nice though, did not come with charger or anything. Wasn’t able to return them so I’m stuck with them now. Not sure if I got a defective pair but I barely use them and they are dead!

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Ari,

      Thanks for taking the time to share your experience regarding your Meta Ray-Ban purchase.

      Fully charged glasses last up to 4 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.

      To charge your glasses, put them in the charging case and place it on the nose bridge inside the charging case. This is the only way to charge the glasses. You'll know your glasses are charging when the case LED blinks after you've docked them and closed the case. You can also see a charging icon in the Meta AI app. Please be aware that the first time you charge your glasses you need to remove the protective plastic tab from the metal charging connections on the case.

      To charge your charging case, connect the case to a power adapter using a USB-C cable and plug it into the front of the charging case. This is the only way to charge the case.

      If you do believe you require further assistance with your glasses, please reach out to Ray-Ban via their official website where they can provide further troubleshooting, and look into what your options may be. RaybanStories

  • Rated 3 out of 5 stars

    Don't transition dark enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is strictly about the transition lenses and not about the capabilities of the smart glasses. I had to return them because they didn't transition dark enough from clear to green. They're very thick so when they're the clear lenses they look very fake geeky. I have a smaller head but they still felt very tight on the sides.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool sunglasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise present for my nephews. They love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it just wish it worked properly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but tap function doesn’t work. When answering the phone it doesn’t connect to the glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey RaulC, we're so happy to hear you're loving your Ray-Ban Meta glasses!
      We'd love to help you get the tap and phone functions working, so please feel free to contact us or browse our Help Center at www.meta.com/help/smart-glasses/articles/ray-ban-meta/ .
      Hope to hear from you soon! RaybanStories

  • Rated 4 out of 5 stars

    Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a round color and I would like to exchange them

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello,

      We are sad to hear that you are not satisfied with your recent purchase due to display issues on your smart glasses and you would like to replace them. We would love to look into this for you and assist you through this.

      For this, please contact us at Meta Store Support so we can get to the bottom of this with you and ensure that all your concerns are addressed.

      Have a nice day!
      RaybanStories