Customer Ratings & Reviews
- Model:
- 601S1M50
- SKU:
- 6596885
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.
This summary was generated by AI based on customer reviews.
Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for streaming while we do various art projects
I would recommend this to a friendLOVE IT, BUT NO VIDEO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY HUSBAND LOVES THEM, BUT WE WILL CHANGE THEM BECAUSE WE CAN'T TAKE VIDEO AND WE TRY EVERYTHING.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried out the glasses . While it was great and fun during the day , did not work too well at night.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello EdwardM!
Thank you for your feedback! We're glad you enjoyed using the glasses during the day. We also appreciate your feedback on using the glasses at night.
Don't waste your money ! They are poor quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these glasses at first .... but they are cheap quality this is the second pair I bought because the screw fell out of the first pair ... a screw .... don't even think for a moment that Best Buy extra warranty and protection will help ... they won't even replace the screw that holds the arm on it ..... not even if I paid them ..... worthless protection plans at Best Buy ( best butt) so I bought another pair - 6 months later ... screw fell out of these ! Never EVER again!
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Short exchange window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t connect right. Wish I had more time to exchange then
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there! Thanks for reaching out and providing your review. We really appreciate the feedback.
If you're running into issues with connecting or pairing your glasses, this definitely isn't the seamless experience we had in mind and highly suggest reaching out to our Support Team. They can offer further assistance with troubleshooting steps and look into your remaining available options.
You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help. Hope to hear from you soon!
Needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They honestly could have been better. The volume is very low and it’s complicated with iPhone
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Roxana,
We appreciate your honest thoughts with our Ray-Ban Meta glasses, and we're keen to see what we can do to improve your experience.
If you're having trouble using the app, we recommend checking our handy guides available online at the 'Meta Help-Centre' to see if there's a guide that may help.
However, if your volume is turned all the way up, and the volume still seems to be too low, please get in touch with us at 'Meta Support,' and we can see what we can do!
All the best!
best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exchanged sunglasses for clear ones. They are transition too so it like a 2 for 1
I would recommend this to a friend- Cons mentioned:Connectivity
Rayban Smart Glasses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hated them. It is very difficult to navigate the features. The instructions are vague. The music connect would randomly stop connecting. The voice app is weak. I ended up returning them.
No, I would not recommend this to a friend Decent product with few needed improvements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is not very great and there is also a huge lag while live streaming in facebook or Instagram. Also, whenever, you start live recording, the flash light switches on throughout the live stream, which is very disturbing for others. Overall, a decent product which needs a lot of optimization. But good try though!
I would recommend this to a friendRayban meta
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything u could want in a pair of glasses. Wish u could record longer
I would recommend this to a friendLovable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great glasses my daughter loves them but did not know they were only for iphones.
I would recommend this to a friend- Cons mentioned:Battery life
Poppycock Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is horrible, 18 days and they would not cover, or exchange , you have to spend 60 dollars more on a extended warranty through best buy. After the glasses have started burning me and drain battery in second and mics don't work anymore.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Very bad be careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is stuck with blinking lights no connection to mobile phone lost all my photos and videos from las vegas trip Quality is good but you never know when it’s gonna break on you
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Chetan!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
Disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed presently because the volume is horrible on the glasses and no one can hear me clearly on phone calls, everyone says I sound so muffled, I literally have to call them back with another bluetooth device or put my call on speaker on my phone. This defeats the whole purpose of not having to use glasses and a separate bluetooth device. These glasses are too expensive for this lack of quality.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you enough for taking the time to leave us a review for your new Meta Ray-Bans, we understand that you've had a frustrating experience, but your feedback is incredibly helpful, and we appreciate it a lot.
We're glad to have you as part of the Metaverse, and we hope you enjoy the other innovative features we have as part of our glasses.
Nice glasses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my history but I do live theme they look nice
I would recommend this to a friendNot the great thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited on options is like cell on your eyes..
No, I would not recommend this to a friend- Cons mentioned:Meta ai
Waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure these would be great if they work. They've disconnected during calls, meta AI doesn't work all the time and the sound isn't always loud. Ive has to reset these glasses 4 times so far and haven't even had them a month yet.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Curtis,
Thank you for bringing this to our attention! This is definitely not the experience we would like you to have, and we would love to look into this for you.
We encourage you to reach out to our brilliant support team via our website, or our community forums, who will be able to assist you further!
We hope to hear from you soon.
Disaster
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! I don't know what to do with them. I tried selling them at ebay. I got a return. Best is offering $90 only.
No, I would not recommend this to a friendWarranty service sucks, they won't stand behind it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good until the arm just separates from normal usage and you send it for warranty and they tell you it's not covered and it should be as it is within the time frame, then they try to sell you another pair and you have spent hundreds of dollars additional for prescription transitions lens. I was an advocate for the device showing all my friends and colleagues but not anymore, these are more than sunglasses and the company treats them as just some sun glasses. Not cool.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi DaveH
We hate to hear instances of customer dissatisfaction with our warranty service, and thus, would like to know more about this.
Please contact us at Meta Store support here: https://www.meta.com/help/support/ to help us understand and assist you with your issue.
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service I was told they had a certain product left work to get them got there was not there then I was sent to another store and was told they didn’t have the product there either so they were gonna leave me empty handed with no glasses. I ended up getting the Oakley metas I love them.
No, I would not recommend this to a friend