Customer Ratings & Reviews
- Model:
- 601S1M50
- SKU:
- 6596885
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.
This summary was generated by AI based on customer reviews.
Microphone died in the first 30 days!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept of just saying “hey Meta, take a picture”. But the microphone stopped functioning within the first 30 days of use. Went through all the troubleshooting steps including a factory reset and it still doesn’t work. I can still take pictures but not using the “hey Meta” function. The glasses only have one camera versus 3 for example on your iPhone so the focal length is not as good which means when you take a photo and then try to zoom in it doesn’t have the same quality as your phone’s camera. Overall nice concept but the quality is not good considering the price you pay for these. I would not recommend.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Robert,
We want to do what we can to make your experience with our glasses better.
Please contact our support directly and we can see what we can do to come to a good resolution with you!
- Cons mentioned:Connectivity
At least I got a pair of Ray-Bans now lol
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 months of average usage than won't pair Tried everything I could find on YouTube and on message boards But hey I got a pair of Ray-Bans :-(
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Robert!
Thank you for the feedback!
We can see that you have issues with pairing the Ray-Ban Meta glasses. As you have already tried all the troubleshooting steps, please contact our wonderful Meta Store Support. We will be happy to help you.
Product knowledge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy, it’s clear that the employees they hire don’t know anything about the product they sell. I asked the guy if these were the bigger glasses he scanned it and said yes these are the bigger 53mm ones… at the time I didn’t think I had to do research seeing as I watched him scan the barcode and looked them up for me. Well I get home and these these were the RW4006(50mm) I needed the RW4008 (53mm)
I would recommend this to a friendGet away from meta
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start, i was sold a plan from best buy after being told it would replace the glasses. Glasses were lost or stolen, and now best buy says no replacement. The manager in spartanburg was more than halpy to co.e out qith a huge condescending smile on his face and tell me he could refund the plan but there was nothing he could do. I recently had a pair taken before they were even shipped to me and best buy was all shoulder shrugs and smiles. All that to say, the glasses have no location feature, which is wild. Meta glasses and best buy both suck. Wait for upgrades and find another place to buy them.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We are sorry you had a bad experience.
Feel free contact us directly if you require further support.
We'll do our best to assist you accordingly.
Thank you.
Rayban Meta Gen 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera failed for recording and photos after one month and half later
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey JoseV
This is not the experience we have in mind for our customer. We would love it if you were to contact us over at Meta Store Support and we can try and help you out.
Thanks.
Too expensive and does not fit properly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard size is too tight and large size is loose. Too expensive for the features provided. When I tried to get the prescription glasses from ray ban they were around $700.
No, I would not recommend this to a friendOk but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these. While I liked them, I thought they were too big for my face.
No, I would not recommend this to a friendOver heating glasses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functionality and concept are great! The fact that you cannot wear in the sun for an extended period of time is silly. I can’t believe that the glasses over heat.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey ArmandoG!
We're glad you're enjoying the functionality of your new Ray-Ban Meta glasses!
Please reach out to our brilliant Support Team and we'll take a look at your overheating issues for you.
In the meantime, have a great day!
Just a luxury unlike ai apps who do more for cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pointless but fun if yoy got extra cash to spend its a cute cincepts but if you want to use them as perscription otepare to drop double. Its rhe same cost as a trup to mexic for a week so as nice as it sounds i think its an overates luxury. There a cheap ai apps that do way more than meta ai. Its bery basic for the proce you pay.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thank you for taking the time to leave your review, we at Meta Store Support appreciate the effort and feedback, as it helps us to improve in the future.
If you haven't already tried them, our AI glasses now have a fantastic range of new features- from remembering where you parked, translate speech in real time, voice dictation, and answering questions about things you’re seeing and more.
Thanks
- Pros mentioned:Overall performance
Cra
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2.5 months then began to glitch touch pad stppped working, and wouldn’t respond to my requests.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there, John
We would love to look into these issues for you so we can see if there is anything we can do to get you back up and running on your Wayfarer AI glasses.
Please reach out to our support directly so we can look into this further.
Cool new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea but the quality of pictures isn't great.
No, I would not recommend this to a friendAjani
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use for travelling, unfortunately it didn't charge after first use and became useless. But due to my membership I was able to return it.
No, I would not recommend this to a friendRayban meta
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. Just wanted the matte black instead of the shine.
I would recommend this to a friendGeek squad- poor experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service in your Geek Squad is horrendous . It has tainted my overall view of Bestbuy. I doubt I will be returning
No, I would not recommend this to a friendA terrible shopping experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed an order with joy, and the system arranged the delivery. The courier did not deliver and did not contact me to explain the reason, so he returned the order to the shipper. The system informs that the refund will be received within 10 working days. As of today, it has been more than 15 working days and has not been received yet. I contacted the customer service twice at the weekend, saying that the refund would be made within 72 hours and I was waiting. In addition, I bought it from Ray-Ban's official website again. I received it in three days, and it was still sent from Guangdong, China.
I would recommend this to a frienddead quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.glasses have suddenly died. have tried all possible resets, confirmed it's a hardware issue and just like that they're useless.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Joe,
We certainly don't want our users to have this experience with their new glasses, no worries we are here to help!
You can either return to Best Buy and request a replacement, or come have a chat with us over at the Meta AI Glasses Help Center so we can try out some troubleshooting with you.
Looking forward to hearing from you soon!
- Cons mentioned:Battery life
Glasses won’t charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses already don’t work. The battery on the glasses died and won’t charge in case
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Mason, thank you for the feedback.
If your Glasses will not charge, we would like to invite you to reach out to our support team on our website, so that we can have a further look into this for you.
We look forward to hearing from you!
cool but fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.frame broke after 1 month. They wouldn't replace which SUCKS
No, I would not recommend this to a friendwon’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On average. Good but it stopped work 2 weeks after the purchase
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi AlissonA,
We're sorry to hear that your Ray-Ban Meta glasses have stopped working.
We want all of our users to have the best experience possible, therefore, we'd love to look into this for you.
Would you mind reaching out to our fantastic Customer Support team so that one of our lovely colleagues can assist you? They're available 24/7 and can be contacted via our website.
Hope to hear from you soon!
- Cons mentioned:Battery life
Waiting for the next generation
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life was subpar, the speakers were not clear, and the experience was overall disappointing.
No, I would not recommend this to a friend