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Customer reviews

Rating 4.7 out of 5 stars with 3188 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,188 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, I use it every day, and has helped me to capture moments, when im not with my phone

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi EdgardE

      Thank you for the five star review!

      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I use them all the time for my job and small videos around my house

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MontaveousH,

      Thanks for the five-star review! We're delighted to hear you're enjoying your new Wayfarers and we're sure your videos are amazing!

      See you back in the Metaverse soon. RaybanStories

  • Rated 5 out of 5 stars

    Rayna Meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift my kid loves it I’m going to buy me a pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Glasses, technology driven new era new game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hopefuluser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value great product bought two pairs for both my sons.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We're so glad to hear your are happy with your Ray-Ban Meta glasses!

      These are definitely great for capturing everyday moments, we hope your sons continue to love them!

      Thank you! RaybanStories

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    I wish I could return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t always work the way it should. Majority of the time it will not hook up to the phone once you open it up and put it on your face. The Meta app can’t even hold a conversation or communicate with the app even though it says you can

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello SeanS!

      Thank you for your feedback!

      We can see that you are having some issues with your app and glasses. We would suggest you to contact Meta Store Support. We will be happy to help you.

      RaybanStories

  • Rated 4 out of 5 stars

    So cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine eyewear and comfortable. My family and fiends have given many compliments.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Denise,

      Thanks for the great review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are thrilled to hear that you are loving your new glasses, along with all the fantastic features packed into those slick frames!

      It won't be long before you are wearing them every day! RaybanStories

  • Rated 5 out of 5 stars

    Perfect for low vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Meta ray ban glasses for a very specific use. My husband has macular degeneration and very limited vision. These have been wonderful for letting him be a little more independent.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ElenaL,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're sorry to hear about your husband's condition. However, we're overjoyed to hear that the Ray-Ban Meta glasses has given him some of his independence back.

      There's so much that can be done with the glasses and we're delighted that they can allow you and your husband the opportunity to capture and record precious memories whilst enjoying being in the moment.

      We wanted to draw your attention to the "Be My Eyes" feature. This is where those who have limited vision can connect to a network of volunteers who can help them with everyday tasks such as identifying or locating objects. This is something which may be particularly useful for your husband.

      For more information regarding this, feel free to head over to our website. We have a public article called "How to call a volunteer using Be My Eyes on AI glasses" which gives a step by step guide on how to connect Be My Eyes to the Meta AI app as well as how to start and end a call. Alternatively, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to answer any questions you may have regarding this.

      We wish you and your husband all the best!






      RaybanStories

  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and prompt delivery. It arrived within days of the order.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for the great review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are thrilled to hear that you got your new glasses quickly, we are sure you will soon have a great time exploring the amazing features packed into those frames! RaybanStories

  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Ray ban glasses

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains charge very well Great picture and video quality The audio for music and audio book is very good. Call audio could use some improvement. It’s very low for the low. Meta doesn’t always respond

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product , Perfectly well built and designed with excellent quality

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jason,

      Thank you for the five star review!

      We are delighted to hear that you love our glasses. It means the world to us, hearing positive feedback from our customers and it encourages us to keep providing positive experiences for you all.

      Thanks for the feedback, and have a nice weekend!

      Meta Support Team RaybanStories

  • Rated 5 out of 5 stars

    Bre meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my son and absolutely love them.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Breanna!

      Thank you for the wonderful review!

      We hope your son continues to enjoy the Metaverse experience ahead. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ray-Ban Metas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really good. They take clear photos abd the sound is amazing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi TamaraC.

      Thank you for the review! We love to see comments like this. Have a great time with your awesome new glasses!

      RaybanStories

  • Rated 5 out of 5 stars

    14 year old - Big Fab

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my son loves them and even convinced my 66 year old mom to purchase a pair for her upcoming trip over seas.....thinking it will help with the language barrier and help her in a unfamiliar place.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Jason! Thanks for providing the excellent 5 star review. We really appreciate such positive feedback and are thrilled to hear that your son has been loving the glasses.

      We're sure your mom will find them extremely useful for her trip. Not only will the translation feature be handy, but she'll also be able to take some amazing photos and videos to share too! RaybanStories

  • Rated 5 out of 5 stars

    Best gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was so happy to receive this as a Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sunglasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, work as expected and are fun to use. It has cool features.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for the review, Elizabeth.

      Make sure to check out our website and socials to learn more about the cool features just at your fingertips!! RaybanStories

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The product was in perfect condition! I loved it and I recommend buying it at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good for behind the scenes as a wedding photographer!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been enjoying your new smart glasses so much and that they have helped you in your career!

      We hope you continue to have an amazing time exploring the world through a whole new lens! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great for daily podcast and capturing memories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses really are great for listening to podcasts throughout the day and quickly capturing photo/video before a moment passes. The video and photo quality really is impressive given the form factor. The video is really well stablized and mics do a great job reducing wind noise.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glasses you can do so much with them I love to record videos

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello DenisseM

      Thank you so, so much for your review and feedback! We're so happy to hear you are enjoying the glasses and making videos with them. If you ever need any help at all, our Support Team is here for you on our website. RaybanStories