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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3412 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,412 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are amazing. A bit heavy for all day wear, but works great with AI.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    I wish I could return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t always work the way it should. Majority of the time it will not hook up to the phone once you open it up and put it on your face. The Meta app can’t even hold a conversation or communicate with the app even though it says you can

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello SeanS!

      Thank you for your feedback!

      We can see that you are having some issues with your app and glasses. We would suggest you to contact Meta Store Support. We will be happy to help you.

      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    RayBan + Meta = Future Eyewear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This EyeGlasses is something i really want. advance elite kind of eye wear that you should have Camera is Amazingly advance for its camera And Ai itself is awesome by Met@.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Average experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but it’s heavy to wear, you’ll get a headache if you wear it too long, also I expected the camera quality to be better All on all it’s worth trying if you’re into blogging or documenting trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and quick service. Walked in and out within 10 minutes pleased with the experience.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Chandra,

      Thanks for taking the time to leave your review on the Wayfarer. We're so glad to hear that you've received an amazing and quick service. Enjoy your glasses and thanks again for your feedback. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these glasses, great for my job. I can listen to my music and hear what’s going on around me. The camera works great as well. Good, clear images. Great product overall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The ones to beat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are amazing and so stylish. Great integration of style and tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee the best glasses I love the way Best Buy help me and the support

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Darwin!

      Thanks for the great review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are thrilled to hear that our partners made your experience selecting your glasses a good experience!

      It won't take long for you to get used to all the fantastic features packed into those slick frames, and we are sure you will capture some amazing moments with them! RaybanStories

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing!!! My son uses them for work!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Maria,

      Thank you for sharing! Your feedback is greatly appreciated, we're happy to hear your son loves the device too and hope to maintain his positive experience.

      Have a wonderful day! RaybanStories

  • Rated 5 out of 5 stars

    Best image and video quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image and video quality is best and the battery life is also good. It doesn’t come with the microfibre cloth and the proscription price is high for lenses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Drew,

      Thank you for your review. We're so glad to hear from you and we appreciate you taking the time to share your thoughts about the Ray-Ban Meta glasses.

      The glasses come with a microfiber cleaning cloth, it should be in found in the box, near the slot with the quick-start guide.

      If you need help or if you have any questions, please contact our support team via our website. RaybanStories

  • Rated 5 out of 5 stars

    Meta 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my glasses recording my kids growing up and they also love taking pics

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Prince!

      Thank you for taking the time to leave a review.

      We are happy to hear that you are having fun recording memories of your kids growing up and that your kids love taking pictures.

      We wish you and your family a wonderful rest of your day and hope you can save lots more memories! RaybanStories

  • Rated 5 out of 5 stars

    Meta Ray Ban Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are amazing! Keeping you hand free is definitely a huge plus! Best purchase I've made!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey KassaundraF,

      The Ray-Ban Meta - Wayfarer's are ideal for capturing the world around you and we love that you're enjoying them so far.

      Have fun! RaybanStories

  • Rated 5 out of 5 stars

    Great teenage boy gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas, he loved them! Lots of fun and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are very handy and can be useful in various situations.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .


      Hi there Tika,
      Thank you so much for the 5-star review!
      We look forward to seeing what creative uses you have for your Wayfarers! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    It's a 5-Star review for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! From the quality of the images, video, and sound I have had to buy two more pairs and had several of my friends purchase them after seeing me with them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear images but they die to fast. Hopefully the updated version has more battery life.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ShaquannaG,

      Thanks for taking the time to leave a review.

      We're glad to hear you're enjoying the Ray-Ban Meta AI glasses, in particular, the camera.

      The good news is that the Gen 2 Wayfarers have double the battery life, therefore, you can get up to 8 hours on a single charge, giving you more time to capture those precious memories! RaybanStories

  • Rated 4 out of 5 stars

    Ray band review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using this product when it worked, but because I'm blind, I bumped into an overhang during a festival. Now, the wires do not work, so the speaker does not work, and this makes this an ineffective product for me. and, it costed a few hundred dollars.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Tech Shades

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of Smart Glasses. Takes some adjusting to get the ideal picture and video with them. Video recording is 60seconds. Must download the app to get them from your glasses to your phone. Battery life to be determined still. Not really good at night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Needs to catch up to todays technology.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back after a few days, there is obnoxious white LED light that blinks when recording that anyone in front of you can see. It was a distraction, people stopped and asked why are your glasses blinking? There is no way to turn it off or cover it. The battery drained so fast when recording I would be surprised if lasted longer then 20 minutes. I actually took a video of how fast the battery percentage dropped when recording with my phone. The music sound was great, so unless you are only going to use it for music, air pods are much better, I would not purchase these until they can update to turn off the bright light and figure out the battery issue. Was surprised about the battery life with todays technology. The commercial for the glasses made it seem like there is a heads up display you can see/read, no such thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sunglasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, work as expected and are fun to use. It has cool features.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for the review, Elizabeth.

      Make sure to check out our website and socials to learn more about the cool features just at your fingertips!! RaybanStories