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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3413 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,413 reviews
  • Rated 5 out of 5 stars

    14 year old - Big Fab

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my son loves them and even convinced my 66 year old mom to purchase a pair for her upcoming trip over seas.....thinking it will help with the language barrier and help her in a unfamiliar place.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Jason! Thanks for providing the excellent 5 star review. We really appreciate such positive feedback and are thrilled to hear that your son has been loving the glasses.

      We're sure your mom will find them extremely useful for her trip. Not only will the translation feature be handy, but she'll also be able to take some amazing photos and videos to share too! RaybanStories

  • Rated 5 out of 5 stars

    My Husband Loves His New Meta Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered these for my husband as an anniversary gift, but I loved them so much that I had to go back and buy a pair for myself and have my prescription installed. These AI glasses are a must buy, and you will not be disappointed!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi TammieM

      Amazing to hear yourself and your husband are both loving your Ray-Ban Meta glasses.

      Thank you very much for the fantastic five star review! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Looking for trouble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun.the things ive captured in down town.these are a game changer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Would Buy Them Again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em! But, they malfunction and I had to send them in to get them replaced. I wish the battery life would last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Cool sunglasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these sunglasses. There's room for improvement but the styling is spot on. Camera is great for the 12 megapixel. Color is true. Sound is good for what it is. Easy to use but AI is still in its early stage. Nice if it can connect to Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta RayBan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great purchase, very happy with them and very easy to use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Lisa,

      We are glad you appreciate your Wayfarers ease of use,.

      Thanks for the review. RaybanStories

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these glasses. I bring them everywhere I go. It became essential part of things I need on me at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriends loves these. They do everything he expected it to do. Would def suggest this item as a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for low vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Meta ray ban glasses for a very specific use. My husband has macular degeneration and very limited vision. These have been wonderful for letting him be a little more independent.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ElenaL,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're sorry to hear about your husband's condition. However, we're overjoyed to hear that the Ray-Ban Meta glasses has given him some of his independence back.

      There's so much that can be done with the glasses and we're delighted that they can allow you and your husband the opportunity to capture and record precious memories whilst enjoying being in the moment.

      We wanted to draw your attention to the "Be My Eyes" feature. This is where those who have limited vision can connect to a network of volunteers who can help them with everyday tasks such as identifying or locating objects. This is something which may be particularly useful for your husband.

      For more information regarding this, feel free to head over to our website. We have a public article called "How to call a volunteer using Be My Eyes on AI glasses" which gives a step by step guide on how to connect Be My Eyes to the Meta AI app as well as how to start and end a call. Alternatively, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to answer any questions you may have regarding this.

      We wish you and your husband all the best!






      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ray-ban Meta Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta glasses are the best thing that has happened to me in a long time and have significantly increased my independence!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi PeggyG,

      Thank you very much for your review. We are happy to hear you are enjoying your new Ray-Ban Meta smart glassed.

      See you in AR! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it doesn't stay charged very long

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Leonard, thank you for your review! We're always happy to receive any and all feedback as it helps us improve your experience with the AI glasses. Regarding the glasses charge. Can you please reach out to us through the AI glasses Help Centre and we'll be more than happy to take a look for you. RaybanStories

  • Rated 5 out of 5 stars

    Love them !!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Daughter as a gift and she loves them! The clarity of lenses are remarkable. Recording, photos, etc. all by voice command.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Robe!

      Thanks for taking the time to leave us a great review for your daughters new Ray-Ban Meta Wayfarer AI glasses, we really appreciate it!

      We are thrilled to hear that she love her new glasses and it sounds like she has already put its amazing features to good use!

      With the ability to take pictures and videos with the fantastic 3K UHD camera hands free, the discreet speakers for listening to music and the ability to interact with Meta AI all while looking slick with that classic Ray-Ban look.

      We are sure her Wayfarers will become a part of her day to day life!
      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Ray Ban Meta Sunglasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal how powerful these Ray Ban Meta Sunglasses are! I highly recommend these AI glasses to anyone!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great glasses, have case handy to charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really enjoying these glasses. The only downside is the battery life,almost 4hours if you're lucky

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We can't thank you enough for taking the time to leave us a review for your new glasses! Your feedback is incredibly helpful, and we appreciate it a lot.

      It's always great to hear how much you enjoy our innovative products, and it motivates us to keep delivering exceptional experiences.

      See you in the Metaverse! RaybanStories

  • Rated 5 out of 5 stars

    Meta Cheese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PURCHASE!! Best buy shipping process is always easy and lots of timr comes earlier than they project. The meta glasses are great for everyday, they arent heavy and super functional for just about all walks of life!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there AceMcG,

      Thanks for being a trailblazer and putting your Ray-Ban Meta glasses to great use!

      We can't wait to see what you capture next. RaybanStories

  • Rated 5 out of 5 stars

    Electrical engineer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looking for display version available soon

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We are super happy you are pleased with your Wayfarers, we look forward to your thought on the Meta Ray-Ban Display also.

      Thanks. RaybanStories

  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to manage, perfect updates, videos great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayfarer for the win!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these glasses! They are a very discrete way of listening to all my media needs (music, text, emails ) and videoing / image capture for my business! Highly recommend them for their media and Ai capabilities.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for taking the time to leave us a 5-star review!

      We're delighted to hear that you are satisfied with your new glasses, and that you find them very useful for your daily activities and business.

      We hope you enjoy wearing them as much as we do!

      We appreciate your feedback, and it's great to know we're making a positive impact. RaybanStories

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. I can listen to music, video while drive and still hear what's going on around me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy online pickup is. Customer service is phenomenal.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such an amazing review!

      We're glad to see that you got your Ray-Ban Meta Wayfarer glasses with no issue and we hope it can help with your day to day life! RaybanStories