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Customer reviews

Rating 4.7 out of 5 stars with 3191 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,191 reviews
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, also battery life is pretty good unless you talking a call for a long time.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We really appreciate you taking the time to leave a 5 star review.

      We're glad to hear that you were able to easily set up your Ray-Ban Meta glasses and that you're now able to enjoy them, along with all the fantastic features they have to offer.

      Fully charged glasses last up to 4 hours when moderately used. As you can imagine, this time varies depending on usage and other factors.

      We hope this provides some clarity regarding the battery life. However, if you are getting less than 4 hours out of a full charge, please don't hesitate to contact our wonderful Customer Support team where one of our lovely colleagues would be more than happy to investigate this further for you.

      RaybanStories

  • Rated 5 out of 5 stars

    Ray-Ban Meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, and I highly recommend it. It is also readily available at your local Best Buy stores.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ZiyadA,

      For you to say "Great product" for the Ray-Ban Meta AI glasses, makes our day. Thanks for the five-star review and the recommendation!

      We're glad to know that you are loving the quality upgrade in our newer products and that your VR experience was a great one. We hope that it only gets better.

      Have a good one! RaybanStories

  • Rated 4 out of 5 stars

    Almost Perfect Meta Ray-Ban

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ve seen all the reviews, all the videos on YouTube, etc… So I won’t get into all the great things about these Meta Ray-Bans. The biggest issue I have is that they don’t shoot horizontal videos. Yes, I can later edit it to the proper 9:16, but I’ll have to be aware of where I’m shooting video. For now, it does the job.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Mav3rick!

      Thank you for taking the time to provide us with your review and feedback about your new Ray-Ban glasses!
      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smart glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a Christmas gift for my husband, he is delighted, excellent product, I recommend them 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A great product that will get even better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses are amazing. Sound is super clear, camera takes great pictures and video, AI is great and will only get better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Meta AI glasses! Thanks Best But for the Fast shipping, and smooth order process.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey DanielP,

      We're grateful you're loving your Meta AI glasses! We're always happy receiving feedback, we hope you have a lovely rest of your day! RaybanStories

  • Rated 5 out of 5 stars

    Meta glassea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty I love the glasses I got prescription put in them great glasses love every feature

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you for leaving an awesome review, we're glad you're enjoying the glasses! We hope you have a lovely rest of your day. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and best attitude and attention in Best Buy !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meta Ray Ban

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my pair with the warranty but doesn’t cover lost or stolen. Could you help me with this issue?

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, stile perfect you size, calidad, lo recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing love them even though one of the speakers seems to not be working

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi danz,

      Thank you for the five star review!

      We're so glad that you are finding your new purchase of the Ray-Ban Meta Wayfarer glasses from Meta worthwhile and are enjoying it!

      We understand that you are having some issues with one of the speakers on your glasses. We appreciate you bringing this to our attention.

      Please reach out to us at Meta Store Support, so that we can look into this issue closely and help you get sorted!

      Chat soon! RaybanStories

  • Rated 5 out of 5 stars

    To save good memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly excellent solution to record special times and moments at the right time. Works well and friendly prompt to take pictures or video and easy to set up.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello JuanCG!

      Thank you for your kind words! We're glad our Ray-Ban glasses are easy to use and that they help you capture special moments. Your feedback means a lot! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are a must have….not only are they good looking, they take incredible pics and the video is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice quality pair of quality glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient hands free camera that does stills and HD video while protecting your eyes from the sun

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nifty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is nice, and not having to take your phone out of your pocket to take a picture is also pretty sweet

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    They ok Batt no so Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Batt last longer! But after 2 months using them..they Good to have. For short use ...i still use head phone for most my music n calls as Batt on this Glasses very short for price pay

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We are glad to hear your smart glasses have been great for you when you have been using them and we really appreciate the feedback you've shared regarding the battery life and price.

      RaybanStories

  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. I recommend for this. Live translation is amazing feature.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Manish

      Thank you for the five star review! We're happy your more than satisfied with our product. We try very hard to keep all of our customers satisfied and it's reviews like this that show our hard work is paying off! Thanks for being awesome, have a lovely rest of your day!

      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    to hot to handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for fishing trip into the gulf of America worked great for three hours then started to get hot on left ear peace checked on phone and it said to cool it down. all i could do is put it in its case till trip was over.. well it was over and done would not charge and got very hot and never turned back on. I finally found a location that had a pair to exchange on my way back home from vacation trip thankful that I purchased the warranty new pair working as expected note to self bring a cooler to place them in if spending time in the heat outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses has a great quality vs price I recommend the product

    I would recommend this to a friend