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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3413 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,413 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift .its Very Good.very easy to setup and use

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We are delighted to hear that you are enjoying your glasses! RaybanStories

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The product was in perfect condition! I loved it and I recommend buying it at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally brought them for gym workouts I didn’t know that you could listen to music with them that was def an added bonus that I absolutely love. I also use them for the live translation and it’s amazing

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ChinaA

      Amazing to hear you are loving the full capabilities of the Ray-Ban Meta glasses. In particular being able to understand different languages and helping with staying active.

      Thank you very much for the fantastic five star review and great feedback! RaybanStories

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Its been a great experience wearing them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice smart glasses ... I like the service in Best Buy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi BraulioT

      Thank you for the review! We would love to hear more from you next time.
      Enjoy the Metaverse!

      RaybanStories

  • Rated 5 out of 5 stars

    I want to buy again on best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars the glases feel confortable and i like the service on best buy

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Billy!

      Thanks for giving us a great review for your new Ray-Ban Meta AI glasses!

      We are thrilled to hear that you are having a great time with your new device, and we are glad our partners over at Best Buy provided you with excellent service! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I’ve made! They are amazing! Video quality is good. Music is good. Calls are good. These glasses are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift. Customer service was good. Everything was well, thank you

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Cindy,

      Thank you so much for the kind words! We are thrilled to hear that the Ray-Bans Meta made for a great gift and that you had a positive experience with our customer service team.

      We hope the recipient enjoys exploring all the features!

      Happy Holidays RaybanStories

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meta Raybans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, innovative, and easy to operate! Worth the buy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jays

      Thank you for the five star review! We're glad to hear you're loving your glasses! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can literally record hands-free without holding anything in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the rayban metas they are amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and best for the coming summer !!!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi,

      Thank you for the five stars review! We are happy to hear you are enjoying your new Ray-Ban Meta smart glasses.

      See you in AR! RaybanStories

  • Rated 5 out of 5 stars

    Fun Ray-Bans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these a lot! Easy to use with app and instructions.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Natalie

      Thank you for the five star review!

      Ardash RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive audio and surprisingly decent image and video capture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GLASSES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, EASY TO USE, PLAN ON USING FOR MY ONLINE COOKING SHOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dad loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad who loves to capture beautiful moments and yes he got it he need not search the camera to click and capture the moments now it’s just in a single click. He loved the gift and it made my day.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Cetana

      Thank you for the five star review! We're very happy to hear you're dad is loving his Ray-Ban Meta glasses gift, you definitely outdone yourself here!

      We hope your dad manages to capture plenty more amazing moments with his glasses along his travels and if he ever runs into a problem or just has some questions for us, then he's always welcome to reach out to our support team and they'll always be happy to assist in any way possible.

      Thanks again!

      RaybanStories

  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are awesome! I've never seen technology so advanced. It's like wearing a super computer assistant except they're your glasses! Invention of the century.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Abraham,

      Thank you for the awesome review! We're thrilled that you're loving your new Wayfarer AI Glasses as much as we do and we hope that you get to explore all of the amazing features that they have to offer! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses looks cool, video image ang good and acceptable for social media posting, audio is great. Hopefully the lenses are interchangeable and to improve the video image stabilization specially when recording while walking.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ray-Ban Sunglasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, good camera quality, the lenses are the only thing could be better , very clear for a sunglasses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my husband for Christmas last year. He loves them and uses them anytime we go somewhere with an epic view.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi KorinaC,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're delighted to hear that your husband loves his Ray-Ban Meta glasses. With a 12 megapixel ultra-wide camera, he can use them to capture those epic views whilst being able to experience them in the moment! RaybanStories