Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3413 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,413 reviews
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so cool! I got them for Christmas and I love em

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Kyle,

      Thank you so much for leaving a review on the Ray-Ban Meta Wayfarer glasses. We're absolutely thrilled to hear you're loving your time with them and we think they're a fantastic Christmas present.

      We wish you a continued great time with them! RaybanStories

  • Rated 5 out of 5 stars

    Super Awesome Glasses.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are freaking awesome. We love how clear the video playback is. It captures everywhere we look, so definitely gives it that first person feel.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there KeyshaC, we appreciate your review!

      It's great to hear you love your Ray-Ban Meta glasses! They're great for capturing everyday life, without the distraction of being behind a phone.

      We couldn't compromise on revisiting cherished memories, so the 12 MP ultra-wide camera and point-of-view filming style offers an intimate way to do so - we're glad you love it. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, photo quality and battery life are very good. I no longer need to take the phone out of my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome glasses.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these glasses. Coolest thing ever! Love using these glasses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ray-Ban Meta glasses

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arms are not long enough to fit behind the whole ear. You have to cut your hands to hear the speakers fully.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ray-Ban Meta….. Awesome Glasses …. !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love these glasses …. Love the Transitions !….The Pictures and Videos are great …. Buy Them !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these glasses. The customer service rep that spoke with me in the store about the glasses was great. Very knowledgeable of the product and provided good customer service. I will recommend these glasses and the Tuttle mall Best Buy location in Columbus Ohio to friends and family. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Buying another

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is awesome! The video quality is also great, videos were on point! Considering buying a prescription pair!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, she likes the glasses, and it works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    love my pair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE shooting footage for my photography business!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Madelyn,

      Thank you for the 5 star review! We are so glad you are loving the glasses, and their features!

      We hope you have an amazing day! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glasses

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this glasses and is really nice I recommend I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Glasses and Color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fun glasses to wear the blue tint is not so dark which I like I have the black Meta wayfarer and those are really dark in tint I wanted something in the lighter color and tint which these are I am pleased with my glasses everything works the same as with the meta voice and functions

    I would recommend this to a friend
  • Cons mentioned:
    Meta ai

    Rated 3 out of 5 stars

    Meta glasses review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly kind of pointless unless you make content. The AI needs a lot of improving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    meta glasses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service, they helped me out when i had an issue .

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      We are thrilled to hear that our partners over at Best Buy were able to give you great customer service!

      Thank you for taking the time to leave a review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are sure you will have a great time exploring the amazing features packed into those slick looking frames! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best xmas gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best glasses ever! i got them for my boyfriend and use them, and now i want to get them for myself!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Real Ninja Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs you phone battery down expeditiously, capture time limited to 3 mins, files are mad big and easily eat up ur storage. When live streaming to insta, video quality is potato. Dropped from my face while I bent over and would not charge or turn on until I double wrapped a rubber band on the left arm near the power button. You would think it was a bit more durable. Meta is a horrible assistant, it won’t give you navigation and live translation is wack.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for taking the time to provide your feedback. We want all of our users to have the best experience possible, therefore, we're constantly looking to improve our products.

      It would appear you have a few concerns regarding your Ray-Ban Meta glasses. Not to worry though, we'd be more than happy to address these for you.

      As the Ray-Ban Meta glasses are constantly using various features such as Bluetooth connection, Meta AI and video recording, it is expected that it will cause your phone battery to drain fast.

      We completely understand you're keen to record all of the precious moments, however, 3 minutes is the maximum standard video capture time. Not to worry though, if you'd like to do continuous recording, you can do so by livestreaming to Facebook or Instagram for a longer duration.

      All content from the smart glasses are stored locally in the Meta AI app. There is no cloud storage for the Ray-Ban Meta glasses. Because of this, we would recommend saving all of your favorite photos and videos onto your phone's camera roll or your preferred cloud storage provider.

      When faced with charging issues, we'd recommended leaving the glasses inside the case and charging for 30 minutes. After this, slide the power switch towards the lens in the 'on' position. The LED should blink white. If the glasses are not turning on, please put them back into the case and try a different outlet, cable or charger. If, after this, you are still experiencing issues, please don't hesitate to contact our wonderful Customer Support team so that one of our lovely colleagues can look into possible replacement options. They can be contacted via our website.

      When using live translation on the Ray-Ban Meta glasses, it will allow you to understand speech or listen to audio in French, Italian, Spanish or English.

      We hope this provides some clarity.

      Feel free to reach out if you have any other queries or concerns. Our agents are available 24/7!






      RaybanStories

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Cool Product

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Meta glasses were amazing and super fun to use!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A great product that will get even better!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses are amazing. Sound is super clear, camera takes great pictures and video, AI is great and will only get better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Glasses

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to use and easy to operate. Picture quality is good,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smart glasses

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a Christmas gift for my husband, he is delighted, excellent product, I recommend them 100%

    I would recommend this to a friend