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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3431 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,431 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I’m like it. I’m really happy and I’m recommended for my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glamorous glasses in the universe !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome pair of smart glasses on the planet …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspector Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. A super fun and practical gift to myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray-Ban Meta - wayfarer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray-Ban Meta - wayfarer Is Very Nice to wear and so happy and satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience great gift my son lovee them been using it nonstip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new sunglasses with the amazing camera features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great articule, it is flexible and have a lot of functions, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is best for electronics deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is best; even for latest model i received amazing discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI functionality is good but all in all it's kind of useless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Works great!! Never have any issues with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked how easy it is to charge and travel with glasses in case. Photos aren't that great, video is nice but limited to 1 min recording

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer loop location staff were very helpful! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Eyewear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my glasses. You can even add prescription to them!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi iGadgetGyrl!

      Thank you so much for your review; we really appreciate your feedback. If you ever have any issues or questions, you can always reach out to our Support Team via the website. RaybanStories

  • Rated 5 out of 5 stars

    Shades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wear them every chance I go out to the store.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I stopped recognizing my cell phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but a week after purchasing the product it stopped recognizing the cell phone so I have not been able to use it for the purpose of purchase, for this reason I am going to return them so you can check what it has, why it does not recognize my cell phones or exchange it for another one.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi EdwinBC,

      Thank you for taking the time to share your feedback.

      We want all of our users to have the best experience possible, therefore, we're sorry to hear that your Ray-Ban Meta glasses have stopped connecting to your phone.

      Not to worry though, let's get this sorted for you.

      In this case, we'd suggest ensuring that both the glasses and phone are sufficiently charged and close to each other. Additionally, check to make sure they're both on the most recent firmware.

      Would you mind reaching out to our wonderful Customer Support team so that one of our lovely colleagues can look into this further for you? They can be contacted via our website.

      Hope to hear from you soon!



      RaybanStories

  • Rated 1 out of 5 stars

    Poor services for Ray Vaughan Meta glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s four because I’m a 68-year-old woman trying to be cool but you want to charge me to show me how to wear my glasses back in the day you put TVs up for free because you bought a TV but you want to charge me to show me how to connect my glasses to my phone at the $407 that’s poor

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DianaW,

      We want all of our users to have the best experience possible, therefore, your feedback is greatly appreciated.

      We're delighted to hear that you're keeping up to date with the latest technology! Let's get your new glasses set up for you.

      To use your Ray-Ban Meta AI glasses, you must first pair them to your phone using the Meta AI mobile app - this can be downloaded from your phone's app store.

      To pair the glasses to your phone, please follow the below steps:
      1. Remove the glasses from the case.
      2. Turn the glasses on by sliding the power switch on the left frame towards the front of the glasses.
      3. Put the glasses back into the case - ensure that you have gently pushed down on the top of the glasses so that the bottom of the nose bridge on your glasses makes contact with the charging port inside the case.
      4. When the case LED starts flashing blue, your glasses are ready to pair with the app - if the glasses don't automatically go into pairing mode, please press and hold the button on the back of the case for at least 5 seconds.
      5. In the Meta AI mobile app, tap the Glasses icon in the top right and follow the on-screen instructions.

      Feel free to reach out to our wonderful Customer Support team if you have any questions or queries - we're available 24/7, therefore, there's always someone on hand to help! RaybanStories

  • Rated 5 out of 5 stars

    Nice Xmas gift.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item! Grandson loves them. He uses them while studying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look fantastic they work great the only drawback is with such a short recording time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome, but just record for 1 minute videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raybands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty cool. Definitely read the instructions

    I would recommend this to a friend