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Customer reviews

Rating 4.7 out of 5 stars with 3186 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,186 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Decent Camera/Video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is what I care about most and it's relatively good. It's relatively wide and has a really unique perspective. You can get some pretty unique first-person footage - especially from things like sports. Footage quality is OK - it does well under well-lit environments and not so great in low light/night. Shoots at 1376x1840 at 30fps. There is also a pretty bright LED that turns on when you take photos/video and you won't be able to take photos/video when it's covered (I tried with a black 1/4" sticker).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ray Ban Meta awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love these glasses. Put my prescription in them and I now use them for every day activities.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there LatreseH,

      Thanks for leaving a great review for us!

      We are glad you are putting your new glasses to good use, there are some great features that make day to day life a little bit easier! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these glasses. I took the on vacation!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      We're so glad to hear your experience with the Ray-Ban Metas and hope you continue to enjoy the experience. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ray-Ban Meta - Wayfarer Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Glasses are amazing, great comfort, work as promised, Slick and overall a great product.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for the five stars! We're glad to hear you're loving your AI glasses! RaybanStories

  • Rated 5 out of 5 stars

    Great Glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent glasses just a glitch in connection sometimes

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Jamel,

      Thanks for the review, if you are experiencing any major issues you can always head over to Meta Support where our support staff are ready 24/7 to assist you.

      We appreciate the 5 stars. RaybanStories

  • Rated 5 out of 5 stars

    Great glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are great. Very easy to use and a lot of great features. They were the perfect Christmas gift for my husband. He’s never been happier.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such an amazing review!

      We're so glad to see that your husband's loving his new Ray-Ban Wayfarer glasses and we hope he can continue using the to take such breathe taking videos/photos! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta glasses are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, best buy actually. Meta glasses work real good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ChinoT

      Thank you for the five star review! We're glad that you're enjoying your glasses and had a good purchase experience. Time to get out into the world and share some beautiful sights with your friends and family! RaybanStories

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing Product, needs more

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are amazing, it just needs more updates. More languages, the ai could use some work, and make it overall less glitchy (especially the audio issues).

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave your comprehensive review!

      We're so glad to hear that you do find your new Ray-Ban Meta Wayfarers to be amazing and we do really appreciate your feedback on how we can further improve your experience!

      We would like to advise though that if you are experiencing glitches and audio issues please reach out to our wonderful support team through the Meta website as they would be happy to look into this for you and troubleshoot your issues to ensure you have the best experience possible!

      We do hope that you continue to have a wonderful time as you explore the world through a whole new lens! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Reyban

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice glasses i use it all the time and the camera quality is so good i recommended

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey SherifM,

      The Ray-Ban Meta Wayfarer's are a fantastic innovation and we love that you're enjoying them.

      Have a great day! RaybanStories

  • Rated 5 out of 5 stars

    Wife’s Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved them. We have used them several times and they are amazing. The only down fall is tge transition lens doesn’t get very dark almost non existent but other tgan that a great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Meta ai

    Rated 2 out of 5 stars

    Awful for winter. Battery dead after 13vids (27°f)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frames feel solid, the transition lenses are actually really cool and work well. Problem is I bought these for dog walk content in MN and apparently cold kills these. And this is mild winter temps. Meta estimates up to 4hrs battery life and gave example of 100 videos + syncing as what to expect. My real life results: Walk 1: 34°f, sunny. 23 videos and a 1min test live stream. Got a 2% battery warning around 40 min into walk so i stopped using for rest of walk. Walk 2: 27°f, night, 13 videos (8.5min of footage) before dying over a 30min span. I was recording a clip of the battery life being bad and as if on cue it dropped from 42% to 2% live while recording lol. If you create outdoor winter content, these won't be worth it. Imagine actual MN temps at under 0° -- theyd probably just turn off. Separately Meta AI is not good, you cant look up sports scores or other real time info.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love the gasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. Everything I expected and more.. I want to get another one for my wife

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, thank you for the great review! We're thrilled that you're loving your new Wayfarer AI glasses as much as we do and we hope that you and your wife get to explore all of the amazing features that they have to offer! RaybanStories

  • Rated 4 out of 5 stars

    Great shades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, wish battery was longer; good look and feel

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Nick,

      Thanks for your 4* review!

      We're glad to hear that you love your Ray-Ban Meta Wayfarer glasses.

      We recommend the following to optimize battery life:

      1. Turn on battery saver mode:
      - From the Meta AI app
      - Open the Meta AI app on your phone
      - Go to Device settings
      - Tap Battery
      - Turn on Battery saver

      2. Turn off Hey Meta: toggle the feature off in Settings

      We hope this helps! If you have any further questions or if you need assistance, please feel free to reach out to our support team. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hey Meta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an Amazing purchase. Would recommend to everyone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello NoemiM,
      We would like to thank you for your fantastic review five star review.
      And hope that the Wayfarer glasses continue to provide you with pleasure and enjoyment for years to come!
      Thanks.

      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best headphones if you don't like i ear headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing if your using them for the headphones. Since I do not like in-ear or over-the-ear headphones. Perfect if you have kids or to be able to hear your surroundings clearly

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Got2speed,

      Thank you for your review and feedback, we are delighted that you are enjoying your new Wayfarer glasses. If you ever need help with anything, you can always contact our Support Team via our website. RaybanStories

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I purchased these for my husband and then again for my son! They love them! So many features and functionality! Fast shipping from Best Buy and great service!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      We are thrilled to hear that your husband and son are loving their new Ray-Ban Meta AI glasses!

      We are sure with all the fantastic features packed into those slick frames it won't take long before they are using them every day! RaybanStories

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and video and picture quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Meta Glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent meta glasses for casual wear. Sound is outstanding.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are thrilled to hear that you are loving the great audio from your glasses, and we are sure it won't take long before you are using all the other fantastic features packed in there too! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Hi Meta

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the use of these at concerts and for travel. The video quality is crisp however the pic quality can use some improvement. The translate feature was unable to translate Thai - so its limited at the moment.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Lisa

      Thank you for the five star review! We are glad you are enjoying your Meta smart glasses.
      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Need shiny frame with transition lenses in XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance but returning because I didn’t like the Matte frames, the shiny frames were not available with transition lenses

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Brandon,

      Thanks for the honest review, we appreciate the feedback!

      Make sure to keep an eye on our store page to see what options are available!

      While we may not have had the selection you wanted at the time, we are always renewing our stock so we hope you make another order with us soon! RaybanStories