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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,451 reviews
  • Rated 3 out of 5 stars

    Meta Glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked well for about a month then it just stop connecting

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AshleyG

      We hear you, and we understand your disappointment regarding this connectivity issue. Having a product perform beautifully and then suddenly stop syncing is definitely not the experience we want for you. To help get you back up and running, we suggest trying two common troubleshooting fixes. First, make sure your phone's operating system and the Meta View app are fully updated to the latest software versions, as outdated software can block the connection. Second, you can clear the app's cache or reinstall the app entirely to reset the wireless communication. Should the connection continue to fail after trying these steps, please reach out to our team via the Meta Help Center so we can investigate what is causing this hardware disconnect and find a prompt solution. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better then GoPros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, speakers work , camera is great battery life is good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Emanuel!
      We hope you are doing great! We appreciate the feedback, your love and appreciation keeps us motivated.

      We hope you have an amazing day! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it just don't like 3 hours worth of battery

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for your review and feedback.

      We hope you continue to love the Ray-Ban Meta experience ahead while we aim to improve our products for the future! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of sub glasses! And best buy made things very easy.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi HudsonL,

      Thank you for the five star review. We are happy to hear you have been enjoying your Ray-Ban Meta glasses.

      See you in AR! RaybanStories

  • Rated 5 out of 5 stars

    Great for motorcycle or bicycle cruising around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. GREAT for when I’m on the motorcycle cruising through town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keith’s a dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was right on time for my first nephew being born !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray ban meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good product to use and find cool while capturing images

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray-Ban Meta

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    f you want to share, for them, whoever your audience is, this is the perfect product. I personally love them because I connect with my family and friends (my audience) in more personal ways, since I'm far from them. They can see me drive or fish while I share the moment, and I like that sense of connection.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Kumar, thank you for taking the time to provide a five star review. It is greatly appreciated.

      We're thrilled to hear that you are enjoying your Ray0Ban Meta Smart Glasses! RaybanStories

  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband and he absolutely loves them

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Rayban meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! In love w/ my smart sunglasses

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Get to use them at work for headphones. Sounds great and I can record some of the fun stuff I get to do

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    cool design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slick, cool and light. the audio is nice, at the loudest it is still not annoying others, video quality was nice, 12.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely impressed with the sound quality on these. Glad a new model came out for options this year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and they absolutely loved it. If you are contemplating whether you should purchase them or not, I would 100% recommend to do it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Daniela!

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that the person you gifted these new Ray-Ban Meta Wayfarers to has been loving them and we really appreciate your reccomendation!

      We hope that you'll consider picking up a pair for yourself so you can view the world through a whole new lens! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Raybans meta♥️

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my greatest purchases by raybans .allows you to really feel the evolution

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ray ban meta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video image Sound quality is great Love the tell me what this is setting

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Kennedy,

      Thank you for the four star review!

      We are so glad that you are finding your new Ray Ban Meta glasses worthwhile and are thoroughly enjoying the graphics and sound quality it features.

      We're really excited for you to explore all the fantastic experiences the Meta platform has to offer, so you can make your journey to the unbelievable world of VR with us, exhilarating!

      We would love to hear more from you next time!
      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and useful while on vacation taking pictures.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that your new smart glasses have been so convenient and useful for making unforgettable memories of your vacation!

      We hope that you continue to have an amazing time as you experience the world through a whole new lens! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, photo quality and battery life are very good. I no longer need to take the phone out of my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with my purchase!!! Best buy near me didnt have them but helped me locate them at a different location. Picked them up the same day.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Tobi,

      Thanks for leaving us a fantastic 5-Star review, we are glad you were able to find your pair of Wayfarers!

      We are sure you will fall in love with your new glasses and their fantastic features, with the ability to take pictures and videos with the fantastic 3K UHD camera hands free, the discreet speakers for listening to music and the ability to interact with Meta AI all while looking slick with that classic Ray-Ban look.

      We are sure your Wayfarers will become a part of your day to day life!
      RaybanStories

  • Rated 5 out of 5 stars

    Rayban Meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and pleased with the assurance Best Buy give me in case I have a problem with my purchase.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi VincentH,
      We are so glad to see you are enjoying your glasses and love that you took the time to leave a great review and feedback. Have a great day! RaybanStories