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Customer reviews

Rating 4.7 out of 5 stars with 3112 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,110 reviews
  • Rated 5 out of 5 stars

    Great Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these glasses. I find my self with time to use them less and less. The future looks bright for this technology

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you so much for the 5-Star Review! We're really excited for you to explore all the fantastic experiences the Meta platform has to offer so you can make your journey to the unbelievable world of VR with us exhilarating!

      All the best! RaybanStories

  • Rated 5 out of 5 stars

    Meta Shades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them daily and they saved me from losing my phone on multiple occasions.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi KennethR!

      We're delighted to hear that you liked our Ray-Ban Meta glasses. Thank you for choosing our Wayfarer glasses for daily use. We truly appreciate your honest feedback how pairing the glasses with your phone saved it from losing on multiple events.

      Once again, thank you for taking the time to give us a five-star review!

      Just say, 'Hey Meta!' and let the magic unfold! RaybanStories

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 3 out of 5 stars

    its ok

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not the best but for the price it's really good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Only record 60 seconds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return it cause not what I expected, Only records 60 seconds every time you click to record. Quality its good but 60 seconds not enough. If they come out with a version that can do like 20 minutes atleast I'll consider getting it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Needs more bugs worked out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazingly the first two times I used them, but then they kept disconnecting from my phone and reconnecting even after multiple tries at a reset. Maybe it was just a lemon.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey HaleyS!

      Thanks for taking the time to do a review for us, we appreciate your feedback and if you'd like some help regarding that issue, we have agents available 24/7 who would be more than happy to offer some assistance! Thanks and have a lovely rest of your day RaybanStories

  • Rated 3 out of 5 stars

    Volume issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume keeps going in & out. Gonna return for another pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to hate these but I gotta say they are freaking awesome! Very well done. Comfortable and the AI is responsive and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for content

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if yoy want to start making content and making some cheese yall needa buy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Jaden,

      Thank you so much for the review.

      We hope you are loving your new Ray-Ban Meta Wayfarer glasses and we are sure you are getting some fantastic photos and videos with them! RaybanStories

  • Rated 4 out of 5 stars

    Cool gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool gadget the quality of videos and photos are ok but I can’t zoom taking photos. The lens aren’t dark enough for staying in beach. I also wish I could take longer video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feeling record time is very short and battery dies pretty quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the glasses, the video quality is amazing, clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future is Here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Xmas present to my son. He bikes to work and says ride much more interesting and enjoyable. “The future is here”

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MartinH

      Thank you for the five star review!

      Wonderful to hear your son is enjoying their Christmas gift. RaybanStories

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses And the technology on these are great the staff at the Best Buy we awesome and helpful.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new high tech Wayfarer Glasses!

      We hope you continue to have an awesome time with them! RaybanStories

  • Rated 2 out of 5 stars

    DISAPPOINTING QUALITY, GREAT CUSTOMER SERVICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Ray-Ban Meta Wayfarers last Friday, excited about the smart features and accessibility options. Just 5 days later, the left arm completely disconnected from the frame, dangling uselessly. Despite attempts to reattach it, the connection point seemed fundamentally flawed. Thankfully, Best Buy's customer service was excellent. They quickly processed a replacement, upgrading me to the Headliners model at no additional cost. While I love the Meta technology and features, I'm deeply concerned about the build quality of these premium $300 glasses. The replacement process was smooth, but I shouldn't have needed it for a brand-new product. I hope the Headliners model proves more durable, as the technology itself is truly impressive when it actually stays in one piece.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rayna glasses

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son who loves them. He loves the tech features of these glasses. Wry durable and stylish

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Adam,

      Thank you so much for the 5-Star Review! We are so glad your son is loving his new Ray-Ban Meta Smart Glasses, and all the features that come with them!

      All the best! RaybanStories

  • Rated 4 out of 5 stars

    Nice, quite, but not dark enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Sound level at max is still low. Good to keep your conversation or music to just you. Transition to shades is nice but wish it would be a little darker. At rimes I dis not even notice the change. Camera is a little bwhind your movement, but still clear for others to see. Used 6 hrs before it neesed to charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tried them yet due to it being a Christmas present. I will update this review once opened and tried out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful when you have your hands full or even when you are driving.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Go with regular lenses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine but the transitions lens did not help in the car when it is needed. Go with non transitions if you plan to use in a vehicle. Photos was good and video. Sound was good as well. Wish it would not only shoot pictures and videos in portrait

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I liked it. I like to try new products

    I would recommend this to a friend