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Customer reviews

Rating 4.7 out of 5 stars with 3112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,110 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like those pair of glasses they are very awesome I record and take lots of pictures in my vacation time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Bans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for birthday or special occasion to get some

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Try them first,

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes time to getting used to it, but it does have some decent sound.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Nightshift2032

      Thank you for the five star review!

      Great to see you are enjoying your Ray-Ban Meta Smart Glasses! We would love to hear more from you next time.

      RaybanStories

  • Rated 5 out of 5 stars

    Ray ban

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this glass I would recommend using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these ate awesome! So much technology

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth Microphones are inferior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice. But when people call me, they say that they cannot hear me well and ask if I am speakerphone or if I’m using low quality Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Daniel,

      We appreciate you taking the time to leave a review and some feedback on the Ray-Ban Meta Wayfarer glasses.

      We're wanting you to have the best possible experience with your new glasses, so please attempt the following troubleshooting steps:

      - An update is now available to resolve microphone signal issues for impacted users. Please navigate to the Meta AI App and update your glasses and app to the latest version.

      - Ensure you have Meta AI turned on in settings.

      -Make sure you have “Hey Meta” turned on in settings.

      If the issue persists after having followed the steps, then please call someone your on glasses and talk for about 1 minute, then lift your glasses about one inch off your face and talk for another minute. If you are hard to hear then become clear when the glasses are lifted, then contact our wonderful Support Team via our official website, as they'd be happy to assist. RaybanStories

  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome glasses, thank you to the Best Buy employees for helping me out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Shades!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas Gift I ever gave. Excellent technology.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thanks for the 5 star review, we at Meta appreciate all feedback from our amazing users like you.
      We love that you loved these enough to be a part of your holiday gifts! RaybanStories

  • Rated 5 out of 5 stars

    Ray-ban

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the glass, it’s excellent I recommend for everyone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Mena

      Thank you for the five star review!

      Chrissy RaybanStories

  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!as advertised.:.great technology!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great and fun.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my fiancé for her to use for behind the scenes content during her wedding photo/video business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product, very light for everyday use, I recommend it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ChristianF,

      Thank you for the five star review! We are happy to hear you have been enjoying your new glasses so much.

      See you in AR! RaybanStories

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use. Both indoor and outside. Great POV camera

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi GeethK

      Thank you for the five star review! We're glad you're enjoying your device both indoors and outside!

      Chris RaybanStories

  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. I bought them for my husband. He will be using them for our upcoming vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rayban

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use them all the time. Great way to capture stuff that you would have missed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a MUST TRY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great experience overall! I enjoyed myself a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RayBan Meta glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses was ready the next morning i order them, it was really worth it , RayBan Meta glasses changed the game , right at your hands at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Glasses work amazing with my IPhone and a great investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glasses are great, Meta’s terms make It a NO-GO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return these glasses to Best Buy. While the glasses and the functionality are awesome, I’m afraid Meta’s overly invasive terms are much more than I am willing to surrender. It was the deal breaker for me!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved his birthday gift. The best gift ever. These are definitely great.

    I would recommend this to a friend