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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,453 reviews
  • Rated 5 out of 5 stars

    Love these glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Love the transitions are really good. They are comfortable. Only downside is the mic for calls is not consistent. Love the ability to take pictures and videos!! Would definitely buy again.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey David,

      Thank you for your fantastic 5 star review!

      The Ray-Ban Meta glasses are great for capturing the moment and reliving memories.

      Thank you for being part of that! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great glass will love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect and I love it, on the other hand the delivery service wasn’t not great that’s all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Highly recommended store. I knew I wanted meta glasses and soon as I walked into the store I got helped with great customer and got helped

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Sebastian,

      Thank you for the five star review! We really appreciate the feedback and we are glad that you love your product !

      Have dun with your glasses! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go grab yourself one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was stupid to buy, but trust me no regrets. Grab yourself one..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the product and I love it. Awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, also battery life is pretty good unless you talking a call for a long time.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We really appreciate you taking the time to leave a 5 star review.

      We're glad to hear that you were able to easily set up your Ray-Ban Meta glasses and that you're now able to enjoy them, along with all the fantastic features they have to offer.

      Fully charged glasses last up to 4 hours when moderately used. As you can imagine, this time varies depending on usage and other factors.

      We hope this provides some clarity regarding the battery life. However, if you are getting less than 4 hours out of a full charge, please don't hesitate to contact our wonderful Customer Support team where one of our lovely colleagues would be more than happy to investigate this further for you.

      RaybanStories

  • Rated 5 out of 5 stars

    This is what your looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool! I loved this product! Unboxing and set up was very simple.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Noel,

      Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

      We're delighted to hear that you enjoy your new glasses! RaybanStories

  • Rated 4 out of 5 stars

    Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not opened them yet, they are for Christmas. It was his number 1 thing on his list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Meta AI glasses! Thanks Best But for the Fast shipping, and smooth order process.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey DanielP,

      We're grateful you're loving your Meta AI glasses! We're always happy receiving feedback, we hope you have a lovely rest of your day! RaybanStories

  • Rated 5 out of 5 stars

    Meta glassea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty I love the glasses I got prescription put in them great glasses love every feature

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you for leaving an awesome review, we're glad you're enjoying the glasses! We hope you have a lovely rest of your day. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband & daughter for Christmas & they both loved them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea poorly excecuted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using these for a couple months, the pro's are the speakers. Unfortunately, the cons heavily outweigh the pro's. The battery life after a recent update drained your battery twice as fast. Everything you can do on these you can do on your phone, and it does it better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ogulcan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty cool sunglasses but It was didn't match with my face so It was too small for my face. If you have a big head, you must purchase a large one.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for sharing your experience! Finding the right fit is definitely important for comfort and style. Meta smart glasses come in standard and large sizes, with the large option designed for wider facial structures. If you're looking for a better fit, checking the hinge-to-hinge width before purchasing can help ensure the right choice.
      Hope you find the perfect pair! RaybanStories

  • Rated 5 out of 5 stars

    Pretty cool glasses!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these glasses, the fact that I can take videos without using my phone or my hands is a great advantage. Plus listening to music without headphones is so awesome!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you loved it. Your support means a lot to us! Let us know if there's anything else we can do for you. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good photos and integration. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best comfort and usecase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my daily work and entertainment. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. I recommend for this. Live translation is amazing feature.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Manish

      Thank you for the five star review! We're happy your more than satisfied with our product. We try very hard to keep all of our customers satisfied and it's reviews like this that show our hard work is paying off! Thanks for being awesome, have a lovely rest of your day!

      RaybanStories

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meta RayBan Glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty cool. The only thing I would say is that the battery life is not so great, it dies really quick so you have to keep the case on you at all times. Its cool if you want to do a POV for streaming and making taking pictures and videos more convenient instead of pulling out your phone but overall it is an okay product nothing too crazy.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Kitty! Making sure you're able to optimize your device's battery life to the fullest is essential to us, so we wanted to share some further insight! Fully charged glasses last up to 4 hours on a single charge. A fully charged case will hold up to 32 hours of additional charge. Battery life varies with use and other factors. To improve battery life we recommend keeping the glasses in the case when not in use, as well as turning the glasses off when they're not in use.

      If these battery issues become even more apparent with your Ray-Ban Meta Smart Glasses, please reach out to our support on the official Meta website. We'd love to look into that for you! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great sound, clear image and confortable

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The Future Is Here!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent Quality Video Recording And Very Good Audio

    I would recommend this to a friend