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Customer reviews

Rating 4.7 out of 5 stars with 3113 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,110 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not last me 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not working now and best buy port richey store did not wanted replace for another one washing their hands saying that contact rayban so i did now im waiting for a box from then to send it back and wait so they can send me a new replacement. So disappointed of the store . Check the year of manufacture sometimes is old products that been sitting for months and well the batteries gets damage sometimes because of that long sitting .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray ban

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Glasses For Sun Protection And Gives Off A Nice Authenticate Look

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of glasses. Use them at work for headphones and can record some of the fun stuff I do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech in the glasses are great, but the transition from clear to green are barely there. Its not even noticeable. I wish these went from clear to dark.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Will,

      Thank you for taking the time to leave a review on the Ray-Ban Meta Wayfarer glasses.

      We're thrilled to hear that you're impressed with the tech of the glasses and hope you continue to have a great time with them! RaybanStories

  • Rated 5 out of 5 stars

    Shades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth sunglasses i could've purchase. My boyfriend was so happy. I bought them for Xmas. It was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My goto glasses!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My everyday goto glasses. I love them. I cant go a day without wearing them outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great buy. The continued updates from meta have kept the experience worth while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Ban Meta Smart Sunglasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ray Ban Wayfarer is great, you can listen to your music take pictures and audio videos. I would recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Rayban meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short battery. Hard to figure out how to work the thing. Has no instructions It somehow can figure out how to connect to bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! If you still have any questions, or just want some help getting to grips with your AI glasses, feel free to reach out to the support team through the Meta website! RaybanStories

  • Rated 5 out of 5 stars

    Wifey approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the style. She listens in the car and i try to talk and she is having her own little party. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool pair of Ray-Bans. Music, phone camera it does it all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been more than I thought as I’ve been enjoying them. The only reason why I’m only doing 4 starts is because the max video you can record is about a minute. Wish I could record longer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I stopped recognizing my cell phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but a week after purchasing the product it stopped recognizing the cell phone so I have not been able to use it for the purpose of purchase, for this reason I am going to return them so you can check what it has, why it does not recognize my cell phones or exchange it for another one.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi EdwinBC,

      Thank you for taking the time to share your feedback.

      We want all of our users to have the best experience possible, therefore, we're sorry to hear that your Ray-Ban Meta glasses have stopped connecting to your phone.

      Not to worry though, let's get this sorted for you.

      In this case, we'd suggest ensuring that both the glasses and phone are sufficiently charged and close to each other. Additionally, check to make sure they're both on the most recent firmware.

      Would you mind reaching out to our wonderful Customer Support team so that one of our lovely colleagues can look into this further for you? They can be contacted via our website.

      Hope to hear from you soon!



      RaybanStories

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loved them So Much!! These Glasses are so Futuristic.. I just brought another pair for My Brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don’t have to be a spy to enjoy these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like listening to music and watching videos with these. The battery life is good and the case is really cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ideal product with robust features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these had to get another pair for the family ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Ban meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love being able to capture moments hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Ray-Ban smart glasses, connectivity is essy and operating also very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Rays

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish frames where a A little bigger. But i love them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible Battery Life….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! Really wanted to love these but the battery life is absolutely horrible on them! Style is nice though, did not come with charger or anything. Wasn’t able to return them so I’m stuck with them now. Not sure if I got a defective pair but I barely use them and they are dead!

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Ari,

      Thanks for taking the time to share your experience regarding your Meta Ray-Ban purchase.

      Fully charged glasses last up to 4 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.

      To charge your glasses, put them in the charging case and place it on the nose bridge inside the charging case. This is the only way to charge the glasses. You'll know your glasses are charging when the case LED blinks after you've docked them and closed the case. You can also see a charging icon in the Meta AI app. Please be aware that the first time you charge your glasses you need to remove the protective plastic tab from the metal charging connections on the case.

      To charge your charging case, connect the case to a power adapter using a USB-C cable and plug it into the front of the charging case. This is the only way to charge the case.

      If you do believe you require further assistance with your glasses, please reach out to Ray-Ban via their official website where they can provide further troubleshooting, and look into what your options may be. RaybanStories