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Customer reviews

Rating 4.7 out of 5 stars with 3114 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,112 reviews
  • Rated 1 out of 5 stars

    Not really worth it but it’s okay I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really to much to do with them I feel like that could’ve been more to them

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Nxmu,

      Thank you for your review of the Ray-Ban Meta glasses. Visit our website to learn more about the glasses. If you have any questions about what else you can do with the glasses, you can also check in with our Support Team. RaybanStories

  • Rated 1 out of 5 stars

    Wrong size delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved a wrong size. Larger size was selected and smaller delievred. Now I’m not in the country and unable to exchange as this was a gift for someone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers are the downfall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers on the side are loud. Everyone can hear your converations,music,etc.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Sarah! Thanks for reaching out and providing your review. We really appreciate the feedback that you've provided regarding the speaker volume.

      The Ray-Ban Meta Glasses speakers are designed to direct sounds towards the ear, but calls, messages, or music may be audible to others depending on your volume level and the amount of noise around you. You can remove your glasses while they are playing media to check how your volume may sound to others.

      Volume can be adjusted by:
      - Changing volume directly on your phone
      - Swiping on the touchpad on the right-side temple of your glasses (forward to turn the volume up, back to turn the volume down)

      If you have any other issues or queries regarding the glasses, please don't hesitate to reach out to our Support Team. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help! RaybanStories

  • Rated 2 out of 5 stars

    RB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for the build quality transition lenses are a joke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lacks punch , autofocus is bad ,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Autofocus is bad , video is shaky can only make video very less time Need better quality pictures

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand interest weakends a product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide possibilities Limited allowed usage Meta holding this product back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product not deliverred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i want to cancel my order, it is taking long time for delivery

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy , i bout from online store. Its cheap and discounted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to obtain answers from any body in store or telephone. Terrible customer service. I hate to even go to Best Buy anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kinda dumb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda dumb. Very short video record length. They are made with Rayban quality tho.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste at this point -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs more integration features -only useful for listening to music or phone calls

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for leaving your review. We truly value all our users feedback and suggestions as it enables us to give our users the best experience possible and to improve each day!

      If you have some ideas on what else should be added to our glasses, you can head over to our Meta ideas forum and leave your suggestions there for our team to see.

      Thank you again for the review and we hope you have a great day. RaybanStories

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken only had them for like a month and the speakers don’t work

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Christian,

      Thank you for sharing, we appreciate your feedback. We understand you have encountered issues with the speakers on your Ray-Ban. For us to explore appropriate solutions, we would like to encourage you to reach out to us via Ray-Ban Support.

      We hope to hear from you soon! RaybanStories

  • Rated 1 out of 5 stars

    Ray Ban Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t deliver what it promised. There was no transitional color. Took it back to store to find out that there has been a lot of issues with these glasses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Format picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera Only you can take a pics vertical format

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Helpful team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return everyone was really helpful glasses were broken

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible glassware and the camra was very poor quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tech and fashion fusion

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ray-Ban Wayfarer Meta Smart Glasses are a seamless blend of style and technology, almost indistinguishable from the classic Ray-Ban Wayfarer in terms of their sleek and stylish design. Surprisingly, despite housing advanced tech features, they maintain the slim profile and comfortable fit of the original Wayfarer. These glasses offer a plethora of technological capabilities, with a notable mention going to the integrated camera. The picture and video quality are impressive, providing sharp and clear imagery. When recording videos, you have the flexibility to choose between 15-second, 30-second, and 1-minute clips, ensuring versatility in capturing your moments. Moreover, the livestreaming option allows you to continuously stream until your battery runs dry. Capturing photos and videos is a breeze, thanks to the intuitive button on the right side of the glasses or voice commands. However, it's worth noting that there is a slight delay when taking photos. One common concern with smart glasses is privacy, but Ray-Ban has addressed this by incorporating an LED indicator that flashes when recording or taking photos. Although the LED is quite bright, it might go unnoticed by most people in public settings. One pleasant surprise with these glasses is the audio quality. Despite the speakers being positioned above your ears rather than inside, akin to traditional headphones, the audio remains crystal clear. You can conveniently adjust the volume by swiping up and down along the right side of the glasses. Considering that the standard Ray-Ban polarized Wayfarer sunglasses are priced at $220, the Meta Wayfarer Smart Glasses are a surprisingly reasonable upgrade, with only an additional $80, totaling $300. This makes them an attractive option for those looking to combine fashion and tech seamlessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sunglasses with boot, Bluetooth and camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality do not recommend return the glasses .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love these Meta sunglasses

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Ray-Ban Stories sunglasses and this new Meta version fits so much better! I have a slightly above average head size and the Stories sunglasses fit tight on my temples. The Meta sunglasses fit comfortably and does not fall off. I also love the case of the Meta sunglasses it comes with because it looks similar to the regular brown Ray-Ban sunglasses, so look-wise it’s a thumbs up! Right off the box, the sunglasses is easy enough to set up. I had a little trouble connecting it with my bluetooth but it’s due to me not having the bluetooth to begin with so I had to long pressed the case to make discoverable and once my iPhone saw, connection was pretty quick. The accompanying app helped with the set up with easy to follow directions. My music app somehow connected automatically and I was able to control the volume along the temple. The sound coming from the speakers is amazing! I’m not an audiophile though so your mileage may vary. For me the sound passed my qualifications. As for the camera and video quality, I did not expect much as I know it will not compare to the photo quality of my phone but for streaming and taking random snapshots, the sunglasses produces decent quality photos and videos. Comparing again with the previous version Stories sunglasses, the Meta is definitely better quality. It takes nice photos outdoors when the sun is shining bright, so this sunglasses is perfect to use for beach days and just strolling at the park on sunny days. Overall, I love this new version and I recommended this sunglasses to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Much better than the first edition of the Meta.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of the first edition meta glasses, and while they were an innovative product, they definitely felt like they needed a little more time in the prototype phase. As the 2nd generation of Meta product by Ray-Ban, these sunglasses are a huge improvement. Picture quality is better, audio sounds crisper, and it just feels like a final product. While I’m not a huge fan of picture-taking glasses, I do love Bluetooth sunglasses for music, and these are on the higher end level. The music achieves a decent volume without being so loud others look at you. Great for podcasts too. I use speaker sunglasses a lot when I’m riding my e-scooter. Let’s me enjoy music but still be fully cognizant of my surroundings. I played around with the picture taking portion of the sunglasses. Images have better color definition and definitely cleaner detail. Good for catching spontaneous event pictures or sneaking into “no cameras allowed” events, but otherwise I’ll stick to my mirrorless Canon for pictures of friends and family. The Bluetooth connection on this seems to be better than my previous Meta glasses. I was able to upload pictures to my iPhone 15 Pro without disconnects or either device falling asleep. Definitely a more polished product.

    I would recommend this to a friend