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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3077 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,077 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is inevitable, it is more than I expected, the camera and the speaker are of very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good quality and time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I play basketball with them on and they have good video quality

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there MarcosG,

      Thank you for your excellent feedback regarding the video quality of our product. We are thrilled to hear that it performs exceptionally well, even in dynamic activities like playing basketball.

      Your satisfaction is of utmost importance to us, and we are pleased that the product enhances your recreational activities. Should you have any further insights or suggestions, we would love to hear them. You can reach out to our Meta Quest Support team on Meta website.

      Thank you for choosing our product and we hope you have a nice day! RaybanStories

  • Rated 4 out of 5 stars

    Glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for content creators, the quality is certainly worth the price. However the bugs and issues are some what the downfall- hard to comprehend sometimes. Additionally, the glasses while listening to music sometimes turn down due to the environment- not certain how to stop that feature, but when I figure it out this will be a 5 stars.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi KRFA

      Hey there thank you very much for the review and feedback!

      In terms of the volume turning down depending on environment this is a feature called adaptive volume. To turn this off.
      - Open the Meta View app
      - Navigate to Device settings
      - Then Audio
      - Toggle off the Adaptive volume option. RaybanStories

  • Best Buy Employee

    Rated 5 out of 5 stars

    Ray ban meta

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta glasses are honestly the best purchase I’ve made so far this year and I’m loving it Customer service was great as well

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Bubenji,
      Thank you for the 5 stars review! We are happy to hear you are loving your glasses and our customer service agents helped you through any guidance needed.
      We hope you enjoy your glasses and if you want any ideas on how to make the most out of them just check out our website, social media pages, or contact us directly.
      See you in AR! RaybanStories

  • Rated 5 out of 5 stars

    The camera I never knew I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These help me film so much content for myself as I always need behind the scenes footage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $400 Gift Card Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting a %25 discount for the glasses after I purchased it. This is the only reason I am giving 4 star, please give me me money back of 140 dollars or give me $400 gift card so I can change my rating from 4 good to 5 excellent. nihihihi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray bans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted but am returning after all nothing wrong with them really just preference If your into gadgets this is a cool one to add to your collection

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Alan!

      Thank you for sharing your thoughts with us!

      We really appreciate your honest feedback and it's great to hear how impressed you are with the features that come with the Ray-Ban Meta glasses!

      Wishing you all the best! RaybanStories

  • Rated 5 out of 5 stars

    Meta Glasses Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good glasses, great for recording povs, blogs, especially for tiktok.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Cristian,

      We're delighted to hear that you've been enjoying your experience with your Ray-Ban Meta glasses so far!

      They're perfect for capturing your special moments, and it's great for uploading to social media.

      We're wishing you all the best! RaybanStories

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing sound speakers

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to music and watching my videos with good speakers obviously much more cool features

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for sharing your lovely review!

      We hope you continue to enjoy the experience with the Ray-Ban Meta AI glasses. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Netters

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever. Sounds great! Takes awesome pictures. For hands free, can’t beat!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A mini vise grip on your head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t consider myself to have a fat head, but these are very uncomfortable after wearing them for about an hour. There is a lot of pressure over the ears, unlike any other glasses I’ve used. Transitions are good, but do not work in the car due to the windshield.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for your review, we appreciate your feedback as it helps us to keep improving!
      It's unfortunate to hear that your experience with the Wayfarer hasn't been an altogether comfortable one.

      Although it isn't ideal, third-party ear protectors may be able to offer some respite for you if you find the pressure over the ears too uncomfortable.

      You can also contact the friendly team at Ray-Ban Support, they will be happy to look into this for you, and hopefully find a solution. [Ray-Barn Support](https://www.ray-ban.com/usa/contact-us)
      Thanks!


      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wayfair style

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the pair I had to buy my teen kid soon he is going to Hawaii, I know he will capture beautiful pictures and awesome videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rayban meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta glasses are awesome for daily use, pictures, and most of all great for sunglasses!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Ryan!

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new Ray-Ban Wayfarers and that you've found them to be awesome for daily use and that you've found them to work great as sunglasses too!

      We hope that you continue to have a wonderful time as you explore the world through a whole new lens! RaybanStories

  • Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new meta Bluetooth glasses I use them everyday they’re hands free you can listen to music take pictures and videos all while not having to touch your phone the best investment

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Carnecia,

      Thanks so much for your five star review! We hope you enjoy capturing so many fun moments with your glasses! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Me at work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice glasses definitely a upgrade from the earlier version sound and video quality is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Connectivity sucks,battery life is short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity suck, meta doesn’t understand commands & battery life is short.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the feedback.

      We understand that your experience with the Ray-Ban Meta AI glasses has not been at par with your expectations and therefore we'd recommend you to get in touch with our wonderful support team so that we could look into these issues and improve the experience for you. RaybanStories

  • Rated 5 out of 5 stars

    Fiancé proposal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé used the meta glasses to propose to me. It was romantic. He took videos live while doing it and it captured the moment we had. Thanks to meta glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Fatima, thank you so much for your kind review.

      We think it is totally awesome that your fiancé proposed to you with their Meta Ray-Ban glasses. A lot of spectacular pieces have been made with our Meta glasses, but we are sure none of them are important as the expression of love shown by your fiancé.

      We wish you both many many happy years and we hope you use our glasses to take lots of pictures at your wedding! Remember couples that Meta together work betta together!

      RaybanStories

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    If you have the money get em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recent got lasik so I needed sunglasses i thought go big or go home so I got these glasses and I don’t regret they are so cool

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow really nice glasses, good pictures, video and audio

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey!
      Thank you for being a loyal customer. We appreciate your feedback.
      Have a nice day. RaybanStories

  • Rated 4 out of 5 stars

    Meta Glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fit of these and the functionality is good. However Im considering upgrading to the newer modle once the are released.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey JermayneG

      We are counting down the day's until the Gen 2 Ray-Bans and the Meta Ray-Ban Display are released to you guys. Super exciting stuff!

      Thanks for the review, and we hope you continue to enjoy our products in the future.

      RaybanStories