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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3430 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,430 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, charge fast, and good video/music quality

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear you're enjoying your new Ray-Ban Meta Glasses!

      We hope you continue to make great memories with your glasses and if you ever need some help or have any questions, you can always reach out to our support team and we'll be happy to help in any way possible.

      Thanks again! RaybanStories

  • Rated 4 out of 5 stars

    Calling & Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by how well this product works with the Bluetooth audio on your phone. It’s almost like you have headphones on, but in incognito mode.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi TYRELL,

      Thank you for your thoughtful review!

      We’re delighted to hear how well the Ray-Ban Meta Wayfarer (Gen 1) integrates with Bluetooth audio on your phone. It’s wonderful that the experience feels like wearing headphones in incognito mode. Your feedback highlights the unique blend of style and function we aim to deliver. RaybanStories

  • Rated 5 out of 5 stars

    ray ban meta

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just perfect I will recommend them to anyone love them fit me perctly thank you very much

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Manny,

      Thank you for your wonderful review of the Ray-Ban Meta Wayfarer (Gen 1)!

      We’re delighted to hear they fit you perfectly and that you love them. Your recommendation means so much to us. We truly appreciate your support and are grateful to have you as a valued Meta customer—thank you for being part of our journey! RaybanStories

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    What a present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift and she loved them nothing said Merry Christmas like these smart glasses

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Ray Ban glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Records, takes great pictures and answers any commands asked.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Tina,

      Thanks for your feedback on the Ray-Ban Meta Wayfarer glasses. You can indeed take great pictures with them and we're so glad to hear that you are enjoying them so far! RaybanStories

  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cool- work super great and are nice and comfortable

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Courtney,

      Thank you so much for sharing your experience we truly appreciate your feedback! It’s amazing to hear that you find them really cool, super effective, and comfortable to use. Your words highlight the quality and reliability of the product, and it’s wonderful knowing it’s delivering such a positive experience for you.

      If you need additional help with your device, you can contact our Support team directly from the official brand website anytime and they’ll be happy to assist you further. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love my meta smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smart glasses I can listen to music ask it anything and take video and pictures it's very good!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Kristin,

      Thanks so much for taking the time to share your experience with us regarding your recent Ray-Ban meta glasses purchase.

      We're delighted to hear that you're enjoying your new glasses, and that you're making great use out of all the smart features, including listening to music and taking photos and videos! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The camera quality and glass quality is top notch. The meta ai has limited capabilities and lose continuity in communication. It can’t remember anything. So I have to repeat some context of the topic. The sound quality is good but not good enough specially while driving. The bass sound is poor.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Miran

      Thank you for the five star review! We would love to hear more from you next time.

      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my boyfriend and he loves it. He uses it everywhere he goes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance plan on buying myself some bought as a gift

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Jaiy,

      Thanks so much for taking the time to share your experience with us regarding a recent purchase of the Ray-Ban Meta glasses.

      It's so thoughtful that you bought the glasses for someone else as a gift, and we're delighted that you liked them so much that you're going to get a pair for yourself as well! RaybanStories

  • Rated 5 out of 5 stars

    Ray Ban

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Ray-Ban smart glasses with the camera and I love them. They look stylish, the camera quality is surprisingly good, and it’s super convenient to capture moments hands-free. Easy to use and really fun—definitely worth it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Thalia,

      We packed so much technology into those stylish frames! Thanks for noticing and thanks for the 5 stars.

      RaybanStories

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Feeling cool and tech savvy all at the same time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses are all that and then some. Very sporty and makes me feel protected.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer AI glasses!

      We love to hear that you are having a great time with your new glasses! RaybanStories

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great glasses!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses hubby loved them will purchase me a pair next time

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Grace,

      That's wonderful to hear!

      We're so glad your husband is loving his Ray-Ban Meta glasses. We look forward to welcoming you to the Meta eyewear family soon! RaybanStories

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable and functional

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The glasses are light weight and easy to use. Speakers are great; can barely hear outside noises. Battery life could be better though.

    I would recommend this to a friend
  • Cons mentioned:
    Lens darkness

    Rated 5 out of 5 stars

    Cool tech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cool tech. Seems made cheaply. Lenses didn’t dark enough. Like the idea. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A noble improvement to the last generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are an excellent improvement over the last generation in terms of comfort and sleekness. My only gripe is that the transitions lenses do not appear to get as dark as the old ray ban stories. I do like the black color of these better than the light gray they made for the last gen and the fact that these feel more like a single solid piece rather than frankensteined together smart features. If you're in it for the looks and comfort, these are the way to go. If you're looking for just a bit better transitioning of the lenses, the old ray ban stories would be the way to go. The only downside to the old ones is that there was no sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEST PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for everything, to record to set reminders to listen to music check the weather take pictures ask questions the list goes on I love these best purchase ever especially for in the healthcare field !!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there SalimaB,

      Thank you for the great review! We're thrilled that you're enjoying your new Wayfarer AI glasses as much as we do and we love that you're using the glasses for day to day tasks! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Meta glasses gen1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good. I wish the battery life was a bit longer and the mic works good I just wish it turned on faster when your voice typing, but that’s not specific to someone

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pics videos ,answering phone and listing to music with out compromising what is going on around you

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi EduardoG

      Thank you for the five star review! We agree - our AI glasses are a fantastic way to stay connected with the real world and online at the same time. RaybanStories

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish and fits all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and arrived very quickly! Best buy shipping is the best and very fast. The glasses were cool.

    I would recommend this to a friend