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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,434 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Jeannine Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These classes are awsome. I am loving wearing them playing golf and having music playing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We're glad to hear you're happy with your new AI glasses! Thank you for the five stars and good luck on the course, Jeannine! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great! Must try

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and style combined. A must have gadget to take everywhere and captur every moment.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta Glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and camera clarity is great.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for the five star review, Miguel! It's good to hear your snaps are coming out super sharp! RaybanStories

  • Rated 5 out of 5 stars

    Fun fun fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas present for my husband. He loved them. He's gonna use them on our cruise in June to Spain, Italy, France then in 2027 to Germany. Next, I'll get me a pair.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Micaela,

      Thank you for taking out time to give your lovely review.

      We hope your husband has a lovely cruise vacation this summer and captures amazing memories using his Ray-Ban Meta AI glasses. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these glasses i can listen to music while at work where they dont want u wearing headphones n i can talk n listen to my text messages and record or take pics fast

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you're loving your new Ray-Ban Smart Glasses and all their amazing features!

      We hope you continue to have a great time as you explore the Metaverse! RaybanStories

  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Nice product , AI needs work

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Hands free picture and video taking is awesome. The AI leaves a lot to be desired. It cannot take notes, create reminders, send text messages (it prompted me to connect a messaging app to the Meta View app but provided no instructions or clear way to do this), or do general informational searching. It comes with a sleek charging case and cloth. They do not feel too heavy and the camera quality is fairly good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great smart glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses the sound on the speakers surprisingly good and the camera on them pretty good for the price I feel great deal

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      That's what we love to hear FransicoM!

      We are glad that all the effort we put into this device isn't going unnoticed, it can be daunting when considering getting glasses with so many features and we are happy to have won you over with our smart glasses.

      We hope the handy AI features make capturing your explorations a breeze.
      Can't wait to see what adventures are on your horizon FransicoM!
      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these glasses. I took the on vacation!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      We're so glad to hear your experience with the Ray-Ban Metas and hope you continue to enjoy the experience. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta glasses are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, best buy actually. Meta glasses work real good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ChinoT

      Thank you for the five star review! We're glad that you're enjoying your glasses and had a good purchase experience. Time to get out into the world and share some beautiful sights with your friends and family! RaybanStories

  • Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product works like advertised easy to turn on and function

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello JuancarlosP!

      Thank you for taking the time to leave a review.

      We are happy to hear that you are enjoying your Meta Wayfarer glasses and are finding them easy to turn on and use, with all the amazing features they have to offer.

      We wish you a wonderful rest of your day! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Need shiny frame with transition lenses in XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance but returning because I didn’t like the Matte frames, the shiny frames were not available with transition lenses

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Brandon,

      Thanks for the honest review, we appreciate the feedback!

      Make sure to keep an eye on our store page to see what options are available!

      While we may not have had the selection you wanted at the time, we are always renewing our stock so we hope you make another order with us soon! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hey Meta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an Amazing purchase. Would recommend to everyone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello NoemiM,
      We would like to thank you for your fantastic review five star review.
      And hope that the Wayfarer glasses continue to provide you with pleasure and enjoyment for years to come!
      Thanks.

      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Underrated purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using them all the time for work and they are amazing would 1/10 recommend

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thank you for the wonderful review.

      We hope you continue to enjoy the experience. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for work to make tiktoks and they work greatt 10/10

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Anthony!

      Thanks so much for the awesome review! We're thrilled to hear your Ray-Ban Meta glasses are helping you crush it on TikTok, sounds like you're making magic happen, one video at a time. Keep on creating! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart glasses have been my favorite purchase thus far. The frames compliment my face and the cameras are so discreet and undetectable. Amazing audio and video quality! A huge game changer when coaching my son’s football team. I absolutely love them and they are super stylish too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers stopped working before the year warranty and I got taken care of

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Brandon!

      We are happy to hear that you were able to get help with your Ray-Ban Meta Wayfarer AI glasses!

      If you run into any further issues we would be more than happy to offer some troubleshooting, just come have a chat with us over at the Meta AI glasses Help Centre. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Love the features, clararity, accuracy, color and love the fact my hand are free at all times

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for your wonderful review! We're delighted to hear that you love the features, clarity, accuracy, and vibrant colors. Having your hands free at all times definitely adds to the experience glad it's working so well for you! Enjoy every moment with them! RaybanStories

  • Rated 5 out of 5 stars

    Nice shades. Luv ‘em

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great. Love the glasses. Lost the last ones. Thanks to Zuck for not having a “find my glasses” feature because “Hey, who cares if he can find them; he’ll just have to buy another pair

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase of the year so far. The sales rep was outstanding.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there EricJ, thank you for taking the time to leave us a review.

      The Ray-Ban Metas really are a wonder, it's like stepping into the future when putting them on.

      Also, we're firm believers that it's not just the product that leaves a lasting impression, but the service you receive too. So, we're glad to hear that Support went above and beyond for you!

      Your feedback is invaluable as we work towards a future with more possibilities! RaybanStories

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Meta raybans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses everyone loves them but I wish they came with a cloth to clean the lenses with

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AnthonyM,
      Thanks for taking the time to leave your review and feedback, we are glad you are enjoying your glasses! Included in the box will be a cleaning cloth, it is located on the right hand compartment of the fold.

      Have a great day! RaybanStories