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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,289 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glasses you can do so much with them I love to record videos

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello DenisseM

      Thank you so, so much for your review and feedback! We're so happy to hear you are enjoying the glasses and making videos with them. If you ever need any help at all, our Support Team is here for you on our website. RaybanStories

  • Rated 5 out of 5 stars

    Fun to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them..They are so much fun. Have used them everyday since Christmaso

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good for behind the scenes as a wedding photographer!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been enjoying your new smart glasses so much and that they have helped you in your career!

      We hope you continue to have an amazing time exploring the world through a whole new lens! RaybanStories

  • Rated 5 out of 5 stars

    Hey Meta!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect my son loves them. Best purchase i could have made.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there

      So great that your son is enjoying his Wayfarers. Really glad that you're happy with your purchase. RaybanStories

  • Rated 5 out of 5 stars

    Super cool tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these and loves taking them everywhere

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Ashlee!

      Thanks for the amazing review for your husbands Ray-Ban Meta Wayfarer AI glasses!

      We are thrilled to hear that he is loving his glasses and all the fantastic features packed into those slick frames! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rayban

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sunglass!!! Its very usuable for me. When i run i use this sunglass

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MuradJ

      Thank you for the five star review! We're really happy to hear that you're loving your glasses, and finding some exciting uses for them in exercise! RaybanStories

  • Rated 5 out of 5 stars

    Meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that i gifted this too is loving it and uses it on a constant basis.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thanks so much for taking time out of your day to leave a review! We're glad to see that this gift is being put to amazing use as the quality of the photos/videos you can take are amazing. We hope we can keep this kind of support in the future. RaybanStories

  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Meta Glasses Are very helpful & very affordable. I use these everyday and everywhere…!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process . Love the product. The style is nice. The service from workers were good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Brinetria!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer AI glasses!

      We love to hear that you are having a great time exploring the amazing features packed into those slick frames. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome idea turned into reality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a phone…almost everything you want to do on your phone can be done with these…camera, speakers so good bye to always losing your headphones, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I likevthe product and i receive good service in the store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good for recording content for social media

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know what to say but that this gets the job done and its easy to use

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, Nathan!

      Thanks for your feedback. We're happy to hear that you're enjoying your Ray-Ban Meta Wayfarers. Thanks for the review! RaybanStories

  • Rated 5 out of 5 stars

    Top teir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best glesses u could buy and can record without anyone knowing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Meta!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I bought it for my husbands Christmas gift.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there GlitterBaby,

      Thanks for taking the time to leave a 5 star review - it is greatly appreciated.

      We're thrilled to hear that your husband is enjoying his new Ray-Ban Meta AI glasses - what a great Christmas gift! RaybanStories

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Solid Rayban Glass, poor meta tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rayban never disappoints. The 2 star is only for the glass and 0 for other meta inclusions. The hardware and software is terrible. Battery life is nowhere near whats promised makes it unsuitable for most circumstances. Meta assistant mostly works fine. Audio is good. Touchpad need more work. The worst thing is the bluetooth connection. Worked fine first few days, but now its a major headache. Its automatically disconnects sometimes and u need to turn off and on the glass to reconnect.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    I wish I could return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t always work the way it should. Majority of the time it will not hook up to the phone once you open it up and put it on your face. The Meta app can’t even hold a conversation or communicate with the app even though it says you can

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello SeanS!

      Thank you for your feedback!

      We can see that you are having some issues with your app and glasses. We would suggest you to contact Meta Store Support. We will be happy to help you.

      RaybanStories

  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were a gimmick but absolutely love them! AI assistant is great for questions onnthe fly and being able to record moments is priceless

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DavidV,

      Thanks for the five-star review and the positive feedback!

      We are thrilled that you are loving your Ray-Ban Meta glasses and you are finding them very useful to capture priceless moments hands-free and the AI Assistant feature has proved to be great.

      Hear from you again soon! RaybanStories

  • Rated 5 out of 5 stars

    Perfect for low vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Meta ray ban glasses for a very specific use. My husband has macular degeneration and very limited vision. These have been wonderful for letting him be a little more independent.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ElenaL,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're sorry to hear about your husband's condition. However, we're overjoyed to hear that the Ray-Ban Meta glasses has given him some of his independence back.

      There's so much that can be done with the glasses and we're delighted that they can allow you and your husband the opportunity to capture and record precious memories whilst enjoying being in the moment.

      We wanted to draw your attention to the "Be My Eyes" feature. This is where those who have limited vision can connect to a network of volunteers who can help them with everyday tasks such as identifying or locating objects. This is something which may be particularly useful for your husband.

      For more information regarding this, feel free to head over to our website. We have a public article called "How to call a volunteer using Be My Eyes on AI glasses" which gives a step by step guide on how to connect Be My Eyes to the Meta AI app as well as how to start and end a call. Alternatively, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to answer any questions you may have regarding this.

      We wish you and your husband all the best!






      RaybanStories

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Its been a great experience wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14 year old - Big Fab

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my son loves them and even convinced my 66 year old mom to purchase a pair for her upcoming trip over seas.....thinking it will help with the language barrier and help her in a unfamiliar place.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Jason! Thanks for providing the excellent 5 star review. We really appreciate such positive feedback and are thrilled to hear that your son has been loving the glasses.

      We're sure your mom will find them extremely useful for her trip. Not only will the translation feature be handy, but she'll also be able to take some amazing photos and videos to share too! RaybanStories