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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,297 reviews
  • Rated 3 out of 5 stars

    It’s OK wait till the newer one comes out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t overly impressed with the sound. I really should’ve bought a Bose set of glasses better sound, but it doesn’t have the camera. It wasn’t something I needed. I only bought it for the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than previous generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation is definitely much better compared to the first generation, however, I don’t like the white glowing light in the left camera when recording/taking pictures. I understand that its for “privacy” reasons but now days everyone records or takes pictures in the public with their cellphones. So, I don’t think that glowing white light is necessary, or giving the option to turn it off would be much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ray-ban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun to use its really easy to use just wish it had more video time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Love the transitions are really good. They are comfortable. Only downside is the mic for calls is not consistent. Love the ability to take pictures and videos!! Would definitely buy again.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey David,

      Thank you for your fantastic 5 star review!

      The Ray-Ban Meta glasses are great for capturing the moment and reliving memories.

      Thank you for being part of that! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best smart glasses as of now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality build, perfect image with a good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool glasses!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these glasses, the fact that I can take videos without using my phone or my hands is a great advantage. Plus listening to music without headphones is so awesome!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you loved it. Your support means a lot to us! Let us know if there's anything else we can do for you. RaybanStories

  • Rated 5 out of 5 stars

    Sunglasses

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and comfortable sunglasses! Just Love it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi KeremS, thanks for taking the time to leave a 5 star review.

      We're thrilled to hear that you're enjoying your new Ray-Ban Meta glasses and all of the fantastic features that they have to offer! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Sleek and fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI is helpful and quality of videos and photos are decent. Direct to live streaming is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome glasses, bad FedEx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent, and I know that because my husband has them. I never actually received them. FedEx shipped me a retaped, empty box. This is NOT Best Buy’s or Ray-Ban’s fault. Best Buy had to refund the purchase because FedEx wouldn’t do anything. Best Buy was great. Zero stars for the FedEx employee who stole these.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing the sound is good use for audio books and music while I’m working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them frequently and love them, ease of use and the clarity is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta Sunglasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, pictures and videos are great quality better than cellphone camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job for recording but sometimes you need to speak louder before it pick your request.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Harday,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We want all of our users to have the best experience, therefore, we completely understand that audio issues are not ideal.

      We want to make sure that you can access and enjoy all of the fabulous features that the Ray-Ban Meta glasses have to offer. Therefore, would you mind contacting our wonderful Customer Support team so that one of our lovely colleagues can investigate this further for you? They can be contacted via our website.

      Hope to hear from you soon! RaybanStories

  • Rated 4 out of 5 stars

    They are good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good and I like them and I would get another pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are GREAT & a I think they are the future! Not only do you have AI, JPG's & video, but the shades "drive" your phone actions via voice!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Johnny, thanks for the 5 stars and incredible review!

      Sounds like you're already making the most of your Ray-Ban Meta Wayfarer glasses. Keep checking our socials for updates and information on features...to make sure you stay one step ahead! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Like the glasses but they die fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good glass but dont count the the battery to last long. Have to put it in my case often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Em!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for recoding. Had to buy a second pair since the first pair were broken when purchased.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for leaving us five stars, we're glad to hear you've been loving your AI glasses! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This’s very nice and good product and more quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses with super neat technology. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you for the 5-star review.

      We are so glad that you are loving your new AI glasses and hope you enjoy all the amazing features available to you! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice videos but they die quite quick. And will randomly play music sometimes

    I would recommend this to a friend