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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,297 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, comfortable and the speakers and microphone work great , great buy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Adrianna,

      We're delighted to hear that you've been enjoying your Ray-Ban Meta glasses so far! Not only are they comfortable, they have loads of great features, and they look great in the process!

      All the best! RaybanStories

  • Rated 4 out of 5 stars

    Best thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product 10/10 if u wanna a easy life music is all in one

    I would recommend this to a friend
  • Cons mentioned:
    Meta ai

    Rated 3 out of 5 stars

    Wait for tech to advance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta AI is average at best. All together it’s a bit of a novelty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great glass will love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect and I love it, on the other hand the delivery service wasn’t not great that’s all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rayban smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customizable glasses with AI technology and easy built-in features. Perfect tech for the next generation of youths.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello MarcosM,

      Thank you so much for the wonderful review! We're thrilled you love the Ray-Ban Meta glasses! Have fun exploring all of their built-in features! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Overall Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Record well & good quality. But the thing is you can only record vertically, wish I could record horizontally. They record well in the dark too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probrably the best thing a ever bought, all the features it has it is so cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the product and I love it. Awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could ever need, you can answer calls listen to music and even take pictures of those moments in life you normally can’t.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi BladenL,

      Thanks so much for the great review! We love hearing about user experiences. We hope that you get to capture so many great memories with your Ray-Bans! RaybanStories

  • Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Battery life not that great but there cool can’t complain to much

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Damon,

      Thanks for leaving us your review for the Ray-Ban Meta Glasses. We're so thrilled to hear that you're enjoying them.

      To optimize the battery life, you can disable the "Hey Meta" feature and instead use tap and hold to activate the voice assistant. To turn off "Hey Meta", open the Meta AI app > Settings, and disable the feature.

      Please also ensure your glasses are always running the latest software by updating whenever an update is available.

      If there's anything else you need help with, please don't hesitate to contact us via our website.

      Have a nice day!


      RaybanStories

  • Rated 2 out of 5 stars

    Buy a trail in discretion

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these back in late December early January. It is now the beginning of April and my glasses just stopped working out of nowhere. Best Buy and Rayban will not take responsibility even with them not even being six months old. I get it if they were damaged, but my glasses are in prestige condition really looks like they just came out out of the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ray- Ban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift ; he loves it. I gave 4 stars on ease of use because there was no straight forward instructions .

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Minda,

      Thanks for your review. We're glad to hear you're loving your new Ray-Ban Meta glasses, and hopefully snapped some cool pics with them already!

      We hope your experience with Ray-Ban Meta glasses only gets better with each day and if there's still some things that you're confused on or just have some general questions about the glasses, you're always welcome to contact our support team and they'll be happy to walk you through how to use the glasses and answer any concerns or questions you have.

      Thanks again and we wish you a great day ahead! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go grab yourself one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was stupid to buy, but trust me no regrets. Grab yourself one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer sevice. this was a refund and repurchase. the Geek squad was a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful style. I wear these at work. Also have black frame transitions, but these were definitely worth the extra money. And stuff members @ 89144 are always very friendly and knowledgeable :)

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello AnastasiaAI,

      Thank you so much for your review and feedback. We're delighted that you're enjoying your new Ray-Ban glasses. If you ever need any help at all, our Support Team is here for you on our website. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good photos and integration. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for my bike rides. I just wish the transition would work while driving. The live translation works great for work! Can't wait till they add more languages.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Joseph,

      Thank you for providing feedback on your experience.

      Ray-Ban Meta glasses are certainly great for capturing the moment in photo and video, especially on those great bike rides!

      It's also great to hear you are also able to use the live translation feature and it helps with your work!

      We love to hear how our users make the most from our products, thank you very much. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband & daughter for Christmas & they both loved them.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    RayBAN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usage buttons not easily accessed while wearing. Frames felt heavy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meta RayBan Glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty cool. The only thing I would say is that the battery life is not so great, it dies really quick so you have to keep the case on you at all times. Its cool if you want to do a POV for streaming and making taking pictures and videos more convenient instead of pulling out your phone but overall it is an okay product nothing too crazy.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Kitty! Making sure you're able to optimize your device's battery life to the fullest is essential to us, so we wanted to share some further insight! Fully charged glasses last up to 4 hours on a single charge. A fully charged case will hold up to 32 hours of additional charge. Battery life varies with use and other factors. To improve battery life we recommend keeping the glasses in the case when not in use, as well as turning the glasses off when they're not in use.

      If these battery issues become even more apparent with your Ray-Ban Meta Smart Glasses, please reach out to our support on the official Meta website. We'd love to look into that for you! RaybanStories