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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,297 reviews
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    meh - not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is ok. Transition lens didn't work for me. Put glasses on in bright sunshine in the car and nothing much happened, that's a fail. Also as others have stated, the plastic material the glasses are made of is cheap, very cheap. I'll be returning these.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Robert,

      We can see that you had a few issues with your Ray-Ban Meta glasses and would love to help in any way we can to improve your experience with our glasses.

      Please contact us directly so we can investigate these issues with you! RaybanStories

  • Rated 5 out of 5 stars

    Vacation ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best glasses ever. Used them on an 18 day cruise to Australia during Halloween! Best thing ever on the cruise to bring

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Needs more bugs worked out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazingly the first two times I used them, but then they kept disconnecting from my phone and reconnecting even after multiple tries at a reset. Maybe it was just a lemon.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey HaleyS!

      Thanks for taking the time to do a review for us, we appreciate your feedback and if you'd like some help regarding that issue, we have agents available 24/7 who would be more than happy to offer some assistance! Thanks and have a lovely rest of your day RaybanStories

  • Rated 5 out of 5 stars

    ray ban

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my husband and he really loves them

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for your wonderful feedback!

      We're glad to learn that your husband has loved the AR experience so far and we hope he continues to capture memories with the Ray-Ban Metas ahead! RaybanStories

  • Rated 3 out of 5 stars

    Metas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I believe of them and based off of how I used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk text and all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for truck driving I can talk and listen to music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ray Ban Meta Glasses.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are good when they are working. I recently have had a problem with the speakers not working. I followed thd directions for a factory reset and the orange LED light will not turn on. I thought it was me but I google the directions and found out its not just me. Others have had these same problems. The factory reset doesn't work, the speakers stop working, there are issues that arent easily solved.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi LesleyM

      We certainly do not want anything keeping you from enjoying the experience on your Ray-Ban Meta glasses.
      So that we can take a closer look at your particular situation please do not hesitate to contact us directly. You can get in touch with us through via the support section of the Meta website.

      Hopefully we can help you get the glasses back up and running again in no time. RaybanStories

  • Rated 5 out of 5 stars

    Meta Ray-Ban Smart Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great advancement in today’s technology! Make the perfect gift for a loved one.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, thank you for taking the time to provide a review on our Ray-Ban Meta Glasses. It is greatly appreciated.

      We're glad to hear that you are enjoying your new Ray-Ban Meta Glasses! RaybanStories

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. I’m enjoying it so far and I’m loving my Rya ban.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Saba! Thanks for the excellent 5 star review. We really appreciate the feedback and are glad to hear you're enjoying your Ray-Ban smart glasses! RaybanStories

  • Rated 4 out of 5 stars

    Meta wayfarers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for music is okay. Picture quality is okay but it’s great for taking phone calls and for listening to videos when you need to be hands free

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello AdamH.

      Thank you for your review and feedback on your new glasses! If you have any further questions or need help with anything, please contact our Support Team via our website.
      RaybanStories

  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price available for this item Item was in stock when I couldn’t find it anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these glasses as a gift for my teenaged grandson. He enjoys them very much.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there!

      Thank you for your review and feedback, we appreciate it! If you ever need help with anything, let us know and you can always contact us through our website. RaybanStories

  • Rated 4 out of 5 stars

    Genuine thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good glasses and the shades are really good, but would only recommend this product if you know you’ll use it on a daily basis and/or you spend time taking pictures/videos of things. Wouldn’t recommend if you just want to wear sunglasses and listen to music with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever, has helped my blind son manuver.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a thing, good product, well worth the cost. Highly recommend.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for the five star review! We really appreciate the feedback and we are glad that you love your glasses! RaybanStories

  • Rated 4 out of 5 stars

    Need improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Glasses , slow Response , needs a lot of improvements

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Mina,

      Thank you so much for the review and letting us know of your time so far with your Ray-Ban Meta glasses.

      We are always working to improve our devices so our users can have the best experience as possible. You can let us know of your opinions and ideas via our Community Forums! RaybanStories

  • Rated 5 out of 5 stars

    Best ever !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these glasses when I'm working in clients!! A must have if u love doing content

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey JenniferT,

      We would like to thank you for sharing this awesome review and also giving us a 5-star rating!

      It's amazing what you can do with the Ray-Ban Meta Smart Glasses! We really hope you are enjoying the cutting-edge technology within the device so that you are able to make the most of every moment and capture those special memories all within your new glasses.

      We hope you have a lovely day, Jennifer! RaybanStories

  • Rated 5 out of 5 stars

    Best glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much very cool tech gear to gave and create content with.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Rina

      Thank you for review! Have a great day! RaybanStories

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny I was worried that I would not like the software but they are definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Ray Bannnnnnn

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Works amazing, completely discrete

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Nycat! Thanks for the excellent 5 star review. We really appreciate the feedback and are so glad to hear that you've been enjoying the glasses so much! RaybanStories

  • Rated 3 out of 5 stars

    Great until it wasnt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the raysban until instagram began removing the live connection to the glasses. I dont know why they removed it. It was the coolest feature on the glasses. That and istagram requires 1000 followers if you want to go live. The video recording is great but not worth it.

    No, I would not recommend this to a friend