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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3298 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,298 reviews
  • Rated 3 out of 5 stars

    Adding prescription lenses is impossible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the glasses, but after being assured that I could get prescription lenses put in them, I found that is not true. My vision company tried to find anywhere that would change the lenses and had no luck. I’m so disappointed.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Yvonne,

      Congratulations on your new Ray-Ban Meta smart glasses!

      We would like to let you know that you can find a list of authorized locations in which you can add prescription lenses to your smart glasses on Ray-Ban's website.

      If you have any queries please don't hesitate to reach out to any of our Support channels.

      See you in AR! RaybanStories

  • Rated 5 out of 5 stars

    Ray Ban Smart Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and Ray Ban glasses are built to last!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meta raybans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair that didnt have a recording light. and when i got my new ones after they broke the new ones have a bright light when recording. I miss the old ones.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello AnthonyM!

      Thank you for the review and feedback!

      We can see that you are having some issues while recording videos with your Ray-Ban glasses. If you could keep in touch with our Support team and we will be able to look into it further.

      Hope you have a nice day ahead! RaybanStories

  • Rated 5 out of 5 stars

    Rayban Meta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it..Meta and Rayban together it's a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool I like to use every feature of the glasses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase (not for water use)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylist and great functions, not as water resistant as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Meta glasses review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Glasses, sound quality is great. The recording is well and they are Easy to navigate.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RoyV,

      Thanks for taking the time to leave a review - it is greatly appreciated.

      We're delighted to hear that you're enjoying your brand new Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer, especially with the camera and good sound quality. RaybanStories

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for streaming while we do various art projects

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Heavy feel after a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look, sound clean but a bit heavy on the nose bridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE IT, BUT NO VIDEO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND LOVES THEM, BUT WE WILL CHANGE THEM BECAUSE WE CAN'T TAKE VIDEO AND WE TRY EVERYTHING.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased for my son's birthday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son's birthday. He didn't care for the glasses. I thought because he's part of Generation Z and new technology, he would like them. I was wrong. That does not mean someone else might enjoy the glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,
      We at Meta Support just wanted to reach out and thank you for your review!
      It is really appreciated, as it provides insight into how everyone is finding the smart glasses.
      Thanks very much! RaybanStories

  • Rated 3 out of 5 stars

    Cool but not essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lenses are not colored, and some features need improvement, such as voice replies."

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for taking the time to leave such a honest review!

      Your feedback is really important to us- It's what helps us to keep delivering exceptional experiences and keep on improving!

      Hope you enjoy many hours of fun with your Ray-Ban Meta glasses!
      RaybanStories

  • Rated 4 out of 5 stars

    best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exchanged sunglasses for clear ones. They are transition too so it like a 2 for 1

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Narrow fit but works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of narrow anjd tight even for someone who doesn’t have a fat head.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product with few needed improvements

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is not very great and there is also a huge lag while live streaming in facebook or Instagram. Also, whenever, you start live recording, the flash light switches on throughout the live stream, which is very disturbing for others. Overall, a decent product which needs a lot of optimization. But good try though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rayban meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything u could want in a pair of glasses. Wish u could record longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses my daughter loves them but did not know they were only for iphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rayraybannnn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for excursions and gatherings. It's incredibly easy to misplace them,

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the review.

      We hope that you are getting plenty of great use from your new Ray-Ban Meta Wayfarer glasses and we are sure there are some fantastic photos and videos to show for it! RaybanStories

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out the glasses . While it was great and fun during the day , did not work too well at night.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello EdwardM!

      Thank you for your feedback! We're glad you enjoyed using the glasses during the day. We also appreciate your feedback on using the glasses at night. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Very bad be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is stuck with blinking lights no connection to mobile phone lost all my photos and videos from las vegas trip Quality is good but you never know when it’s gonna break on you

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Chetan!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! RaybanStories