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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2298 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Wayfarer (Gen 1) Smart Glasses for its great video quality, better than expected overall performance, ease of use, and iconic design. The fit of the glasses is also a positive point for many users. However, some customers have expressed concerns about the battery life, weight, and connectivity. Additionally, some users find the Meta AI feature to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,298 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Transition lenses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these glasses. Makes it super convenient to quickly catch a moment in a picture or video. My only complaint is that sometimes the gym music is too loud, and i can hardly hear the music on my glasses. Battery dies fast if you are constantly recording. Recharges pretty fast. I'm definitely happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta glass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and video!! Get the XL metas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for low vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Meta ray ban glasses for a very specific use. My husband has macular degeneration and very limited vision. These have been wonderful for letting him be a little more independent.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ElenaL,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're sorry to hear about your husband's condition. However, we're overjoyed to hear that the Ray-Ban Meta glasses has given him some of his independence back.

      There's so much that can be done with the glasses and we're delighted that they can allow you and your husband the opportunity to capture and record precious memories whilst enjoying being in the moment.

      We wanted to draw your attention to the "Be My Eyes" feature. This is where those who have limited vision can connect to a network of volunteers who can help them with everyday tasks such as identifying or locating objects. This is something which may be particularly useful for your husband.

      For more information regarding this, feel free to head over to our website. We have a public article called "How to call a volunteer using Be My Eyes on AI glasses" which gives a step by step guide on how to connect Be My Eyes to the Meta AI app as well as how to start and end a call. Alternatively, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to answer any questions you may have regarding this.

      We wish you and your husband all the best!






      RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Ray Bans

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Hawaii, use them daily for work and drives. Well worth it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there OscarA, thank you for the review!

      We hope you enjoyed Hawaii and are delighted to hear that you are capturing life with your Ray Ban Meta Glasses! We hope you have an amazing time and create some videos to look back on one day! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Glasses!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent glasses. Nice finish and materials. Not so heavy and very stylish. The battery life could be better. Also fast delivery from Best Buy!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Andres! We're glad you're enjoying the glasses. Thanks for the excellent review and we greatly appreciate your feedback. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    They’re cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool features like the ability to play music, ask the AI questions, take pics and video. Light weight and comfortable.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Steve! Thank you for your wonderful review.
      We are so delighted to hear you're loving your shiny new Ray-Ban Meta glasses! We would love to see any of the beautiful videos or photos you capture with your glasses, so please feel free to tag us if you share any online.
      Thank you once again, and stay awesome! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mini Review on Meta Glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses work as expected. Only downside really that it records about max 3 minutes, but it’s fine. Camera quality is about the best it can be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for gadget lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of sunglasses. Highly recommend it for those who love gadgets.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      That's what we love to hear!

      We are glad that all the effort we put into this device isn't going unnoticed, it can be daunting when considering getting glasses with so many features and we are happy to have won you over with our smart glasses.

      We hope the handy AI features make capturing your explorations a breeze.
      Can't wait to see what adventures are on your horizon! RaybanStories

  • Rated 5 out of 5 stars

    Sun-glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good sunglasses for sight-seeing and easy wear.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Rating on Meta AI RayBan Glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing that when you make calls you do not hear any background noise and it is clearer than my phone. Meta answers any questions that you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and is comfortable for long use. I'm now using this with my prescription lenses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JohnT, thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're glad to hear that you're enjoying your new Ray-Ban Meta glasses and all of the fantastic features that they have to offer! RaybanStories

  • Rated 4 out of 5 stars

    green lens

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not powered them up with a phone connection yet so this rating is just based on looks and green lens. Inside they are on the dark side unless you have lots of room lights on. If only a few you can walk about but not focus on taking photos I figure. Outside, in the Flordia sun, they are not dark enough if the sun is out in full though maybe during mid-day they could work with a drop of shade out and about. Was hard to sort out what lens color to select though wanted to spend the base amount the first time around. They look good and the green lens color blends in well with the frames and maybe just a tad lessens the focus on the cameras dipping my toe into the AI glasses pool :) Got them at the new reduced price so was worth the buy I am thinking.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Kool Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Match!! Tech is solid, glasses are tough and music sounds

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Paul,

      Thank you for taking out time to give your wonderful feedback and review.

      We hope you continue to love the AR experience with Ray-Ban Metas! RaybanStories

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sunglasses are awesome! I’m glad I made this purchase. These are truly a good investment! I 100% recommend you purchase the Ray Ban Wayfarer

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Simonr79,

      We really appreciate you taking the time to leave a 5 star review.

      We're thrilled to hear you're loving your Ray-Ban Meta glasses and all of the fantastic features that they have to offer; from hands-free communication to content creation, the possibilities are endless!

      RaybanStories

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em, fit great, fantastic sound, easy set up from the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shades

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best AI technologies ever made. A must try now.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and portable. Love the color options and sound quality.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Sheila,

      Thank you for taking the time to leave us a 5-star review!

      We're so glad to hear that you were satisfied with your your new glasses. We agree! They are relatively small and lightweight, making them easy to carry around or wear as a daily accessory.

      We appreciate your feedback, and it's great to know we're making a positive impact. RaybanStories

  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has some glitches. Wish they were bigger.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Jose!

      Thanks for the review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are glad to hear that you glasses are working well, we hope you are able to capture many amazing moments with them! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Well designed, the sound quality is surprisingly good. The pictures aren't the best and image stabilization needs more work but all around for the convenience it provides, allowing you to be present in the moment instead reaching for your phone, I'd say it's worth it. Oh and the meta AI is a really nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great if you don't mind giving up your privacy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Other than having to give up your consent for them to use your data, pictures, voice, video in any way they want if you want to use all features. They are made solid,battery charges pretty rapid.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JasiriB

      Thank you for your review! We're glad to hear that you're enjoying your glasses! RaybanStories