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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1358 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, great overall performance, and stylish design of the product. They also appreciate its comfort and perfect fit. However, some customers note concerns regarding battery life, the weight feeling a little heavy, and occasional connectivity issues. The lens darkness, making it hard to see indoors, is another point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,358 reviews
  • Pros mentioned:
    Comfort, Design

    Rated 4 out of 5 stars

    Glasses

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for vacations to capture photos and videos hands free. Comfortable fit and love the style

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Eduardo,

      Thank you so much for sharing your experience!

      We are thrilled to hear that the glasses were such a great addition to your holiday, allowing you to capture moments hands-free with a comfortable fit while looking sleek!

      This is exactly the kind of feedback we want to hear from our users!

      We can't wait to see what you share next! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these says the quick charge case works amazingly, pictures and videos are very good quality and the app is easy to use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Siobhan,

      Thanks a ton for the review! So glad we impressed your son with the Ray-Ban Meta - Wayfarer Large (Gen 1).

      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures and videos are also great and everything goes right to my phone

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi FELESIAR.

      Thanks for taking the time to leave a 5 star review - we really appreciate it.

      We're delighted to hear that you're enjoying your Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer.

      With a 12 MP ultra-wide camera, you can capture those precious memories whilst being present in the moment!

      RaybanStories

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing from their videos to the headphones only thing not super happy with is sometimes they struggle connecting to the phone

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there TrentB,

      Thanks for taking the time to leave a review.

      We're delighted to hear that you're enjoying your Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer.

      You've mentioned that sometimes, there's issues connecting the glasses to your phone. Please try the following troubleshooting steps:
      - Make sure the phone and glasses are both sufficiently charged and are close to each other.
      - Turn glasses on and off.
      - Unpair the glasses from your phone by forgetting the device from the Bluetooth settings of your phone and then try to pair again.
      - Put your glasses into pairing mode; turn the glasses on by sliding the power switch toward the lens to the 'on' position then place the glasses inside the case. Press and hold the Bluetooth discovery button on the back of the case for 5 seconds until the LED on the front of the case turns blue.
      - Ensure that both the glasses and Meta AI app are up to date.

      If, after this, you are still experiencing issues, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to look into this for you.

      Have a lovely day!
      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Coolest Glasses out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray Bans are iconic! Meta makes them even more iconic! Love the transitions. Being able to use them while working really helps. Recording a video hands free while working is really cool. Quality is good to! I’d recommend these for sure

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for taking the time to leave us a fantastic 5-Star review for your new Ray-Ban Meta Wayfarer AI glasses!

      It is great to hear that they are able to help with your work, we can certainly see how hands free access to a camera could certainly be useful in daily life! RaybanStories

  • Pros mentioned:
    Fit, Video quality

    Rated 5 out of 5 stars

    Amazing rayban

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit Great, and Great Audio Quality, it was worth the purchase

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks so much for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

      We're delighted to hear that you're happy with your new glasses, and that everything fits great! RaybanStories

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Highly Recommended! You won't be disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an amazing and very interesting product!Really recommended to start integration of AI into your daily life. Easy to use and very intuitive. Specially helpful on Calls, Music, Phot/Video and Social Media. Highly recommended. You won't be disappointed.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Carlos!

      Thank you so much for the kind words.

      It's great to hear how useful your Ray-Ban Meta glasses have been for you and we hope they continue to improve your day-to-day life the more you use them. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First purchase on Best But won’t be the last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delayed two days but product came in perfect condition and everything worked fine

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for the 5 stars, Jayce!

      We are truly happy to see that, despite the delay, your headset is now with you and ready to use!Enjoy the Metaverse and all the different games in our catalogue.

      If you run into any issues or have any questions regarding the initial settings, feel free to reach out to our support channels and we'll be happy to lend you a hand! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love, love, love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pairs! Love them! Video quality is amazing!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for sharing the love, PHYLLICIAS!

      There is no higher compliment than a returning customer. We are so proud that the video quality keeps bringing you joy, and we appreciate your wonderful, ongoing support!

      Enjoy capturing more awesome moments! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Rayban META glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These version of the Meta glasses are perfect for me. I just want the option to shoot pictures and videos when I'm out and about. The option of being able to ask Meta what it is that I am looking at and the location that it is is very convenient especially on the run. The glasses themselves are a perfect accessory for style and function. When its sunny outside they become dark enough for the outside and they become clear when I'm inside and are very stylish. I am very happy with my glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JonathanB, we really appreciate you taking the time to leave a 5 star review.

      We're delighted to hear that you're enjoying your Ray-Ban Meta glasses and all of the fantastic features that they have to offer. There's nothing better than being able to capture those precious memories on camera whilst still being present in the moment!

      From answering questions to content creation, the possibilities really are endless when it comes to the Ray-Ban Meta glasses! RaybanStories

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smart glasses, sound is very clear, batteries dont last long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video quality is great, picture quality is great, music quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    META RAY BAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bad reviews good quality great for my everyday look

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Staxxxx,

      Thanks for taking the time to leave a 5 star review - we really appreciate it!

      We're delighted to hear that you're enjoying your Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer! RaybanStories

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Long lasting battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, solid fit and design, amazing picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Design, Video quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Ray-Ban glasses exceeded my expectations! Sleek design, clear sound, and great for listening to music or taking calls without earbuds. The camera captures impressive photos and videos. Super practical and easy to use with voice commands.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi KellenL

      Thank you for the five star review! We're so glad to hear your new pair of Ray-Ban Meta Glasses have exceeded your expectations, and even got to catch some cool photos and videos on them!

      We believe this is the way forward for folks wanting to engage with the world through new lenses ,pun intended, and you have grabbed this opportunity with both hands and getting stuck into all the impressive features we offer for our lovely users, so kudos to you for that!

      We hope you continue to have nothing but great experiences but if something goes wrong at any point or you just have some questions you'd like to throw our way then you can always reach out to our support team and they'll be more than happy to assist with whatever you need.

      Thanks again and we wish you a fantastic day ahead!




      RaybanStories

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and comfortable to wear. They don’t slip off the nose easily either.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Glasses

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great videos easy to use quality images is very good definitely recommend

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there David!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer AI glasses!

      It's fantastic to hear that you are loving those modern and stylish frames! RaybanStories

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product !!! love it .... easy to setup and very easy to use.....great video and picture quality

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Finesse, thanks so much for taking the time to leave your feedback. We're very pleased to hear your thoughts on the great video and picture quality. We hope you continue having fun with your Ray-Ban Meta glasses! RaybanStories

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Review of glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well looks good! Got lots of compliments.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there

      We are glad you like the look of the Wayfarers, they are a great balance between style and substance.

      Thanks for taking the time out of your day to tell us your thoughts.

      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Ray-Ban Meta on sale because it was Cyber Monday. I got a pretty good deal. I really enjoy wearing them and the ability to talk without having in-ear headphones. Meta AI is smart enough to understand most of my requests. Pictures and videos are great. The transition lenses are good quality and they let the right amount of light go through.

    I would recommend this to a friend