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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1361 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, great overall performance, and stylish design of the product. They also appreciate its comfort and perfect fit. However, some customers note concerns regarding battery life, the weight feeling a little heavy, and occasional connectivity issues. The lens darkness, making it hard to see indoors, is another point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,361 reviews
  • Rated 5 out of 5 stars

    Best glasses invented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this when I can capture very moment of my life without having to hold anything in my hands.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you loved it. Your support means a lot to us! Let us know if there's anything else we can do for you. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening to music. It’s very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's interesting but more nostalgic than useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a prescription glasses wearer, it is difficult to find steady opportunities to utilize these. They are fun in the sun but not really useful in the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome glass with AI integrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome glass with integrated AI. You can ask everythin using the live AI.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Adriano,

      Thank you so much for the very kind review! We are so happy that you are enjoying your new Ray-Ban Meta glasses, we hope you have gotten some great answers from our AI and it continues to enrich your day to day life! RaybanStories

  • Rated 5 out of 5 stars

    Stylish and tech savy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these glasses, the recording is top tier! My husband was so happy with his gift.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Tinisha,

      Thank you for sharing! Your feedback is greatly appreciated, we hope to maintain your positive experience.

      Have a wonderful day!
      RaybanStories

  • Rated 4 out of 5 stars

    Great but minor flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glasses, But the transition to sun glasses aren't too good. Still feels like clear lenses. Only reason for not getting 5 star

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there GeorgeH, thank you for the review!

      We understand your Ray-Ban Meta glasses aren't meeting expectations when it comes to the transitional lenses, so we'd love to help you out with this!

      To chat to our team, please head to the Meta webpage and click 'Support' in the top right corner. RaybanStories

  • Rated 5 out of 5 stars

    Meta ai rayban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i want something that will be lasting me i always go to best buy for great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday use, the convenience these glasses offer is amazing

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Omar!

      Absolutely thrilled to hear you're loving your Ray-Ban Meta Wayfarer Large glasses! It’s fantastic that they’ve become part of your everyday routine. Thanks so much for sharing the love, and here’s to many more effortlessly cool days ahead with your Wayfarers! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Short battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sunglasses but the battery doesn’t last very long

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    First gen problems

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Decent, but I ended up returning, as I found the 1080p video somewhat disappointing, nothing against it as a first generation product, but the second generation is a much better resolution, so I’m hoping that will meet my expectations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I don’t have buy another earphone ever again!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello KofiA,

      Thank you for the five star review!

      We are happy to know that you loved the Ray-Ban Meta glasses. We love getting feedback from our customers. If you ever run into issues, please contact our wonderful Meta Store Support. We will be happy to help you. RaybanStories

  • Rated 5 out of 5 stars

    Ray ban

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it was so easy to install into my phone

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Yovany!

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new Ray-Ban Meta Wayfarers and that installing the corresponding Meta AI app was nice and easy!

      We hope that you continue to have a wonderful time as you explore the world through a whole new lens! RaybanStories

  • Rated 3 out of 5 stars

    Good but generation two is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the generation too if for nothing else the additional battery life. They also overheat in bright sunny weather, especially if you start to sweat a little bit. Hopefully they fix it with a firmware update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far my favorite purchase I definitely recommend so convenient meta record wow jus amazing

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Charlie,

      Thank you for the five star review!

      We are happy to know that you loved the Ray-Ban Meta glasses. We love getting feedback from our customers. If you ever run into issues, please contact our wonderful Meta Store Support. We will be happy to help you. RaybanStories

  • Rated 5 out of 5 stars

    Amazing Glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing glasses. Really fun and easy to use. I would highly recommend getting a pair. You won't regret it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DanM

      Thank you for the five star review! We're very happy to hear you're pleased with your Ray-Ban Meta Glasses, and hopefully got to snap a few cool pics along the way!

      We might be a tiny bit biased, but we agree that regret is the last thing you'll feel when you pick up a pair they're real game changers!

      Thanks again for sharing your thoughts on our product and if you ever need some help you're always welcome to contact our support team!

      RaybanStories

  • Rated 5 out of 5 stars

    Best eyewear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best eyewear of all time. Love how it records. I like the size of the glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello DerrisB!

      Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your eyewear. We're glad to hear that the recording feature and size are meeting your needs. RaybanStories

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not good for calls the music played well. The charger was not good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great, speaker is loud and clear when listening to music. Speakers are extremely low when on calls. I had a pair of the originals, the quality lowered on this model

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thank you for the four star review! We really appreciate the feedback and we are glad that you love your product !
      RaybanStories

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Glasses are mid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is short and glasses get hot in the sun

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ok, just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound great build but video while streaming is really bad and disconnects alot.

    I would recommend this to a friend