Customer Ratings & Reviews
- Model:
- 601SM153
- SKU:
- 6560298
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, great overall performance, and stylish design of the product. They also appreciate its comfort and perfect fit. However, some customers note concerns regarding battery life, the weight feeling a little heavy, and occasional connectivity issues. The lens darkness, making it hard to see indoors, is another point of feedback.
This summary was generated by AI based on customer reviews.
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are way too big. Very bulky. Interaction is delayed.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello DianaC,
Thank you for sharing your feedback, we truly appreciate you taking the time. We're sorry to hear that the Ray-Ban Meta didn't meet your expectations. Fit and responsiveness are important, and your input helps us identify areas for improvement.
Please reach out to our Support Team to see what we can do to improve your experience with the glasses.
I would not buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is definitely not worth 400 bucks. Sound quality is awfully poor.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Tunguyen,
Thanks for the feedback. If you're concerned about the audio quality please get in touch with our support team on the Meta website - we'd love to help you with this.
No good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke already I didn’t even use them to the full extent
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
We see you are having some trouble with the Ray-Ban Meta - Wayfarer Large (Gen 1).
You should head over to Meta Support and we can assist you as best we can!
Chat soon.
Not so discreet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the basic functionality but don’t like that they light up when videoing or taking pictures.
I would recommend this to a friend- Pros mentioned:Overall performance
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent for everyday use .... especially on a sunny day listening to my favorite song.
I would recommend this to a friend Not worth the $$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses were ok, but unless giy wear them all the time, its not reallt worth it.
No, I would not recommend this to a friendMeta glasses
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked them but they broke down in a couple of months and they haven't solved anything for me
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
If you are having issues with one of our products you can always get in touch with Meta support, we are available 24/7 to assist you.
Chat soon.
Couldn’t return because crappy 14 day return polic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The edge is sharp and cuts my face. Camera takes bad quality pics
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Sumer,
We take health and safety seriously, and are escalating this report. In the meantime, we recommend discontinuing use of the product, if you haven’t already.
Please reach out to our Support Team via our official website to gather additional information.
Bad glasses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't hear out the glasses and was told they couldn't exchange them
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Alexis,
Thanks for the feedback! We understand you are encountering issues with the glasses, for us to further investigate, please reach out to us via Meta Support.
We hope to hear from you soon!
Glasses dont last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months in and they dont work. They do not turn on anymore
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Daniel,
You should really come over and chat with us at Meta Store Support. We are available 24/7 so feel free to reach out for help.
Cool glasses but not reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these glases on the 5th of October, this year for a trip to Africa. I really wantsd to document my trip. Ut just 2 days into my trip and bearly a week after i picked upy pair, they stopped working.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Azigy!
Thank you so much for taking the time to leave a review to make us aware of the issue you experienced with your new Ray-Ban Meta Wayfarers.
We know just how important documenting an important trip like your expedition to Africa is and so we understand that your glasses giving in is not ideal but we would love to look into this for you so you can get back to viewing the world through a whole new high tech lens!
In order for us to best assess the issue with your glasses and advise on possible troubleshooting to help resolve it we would urge you to reach out to our wonderful support team directly through our website.
Our support team will be happy to help in determining the root cause of the issue and from there providing you with the most appropriate next steps that can be taken!
Canceled order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive. I csncelled this order after the agent confirmed, several times that it would be delivered same day. I called and canelled order at the end of the day. I requrstse manager escalation and that never came.
I would recommend this to a friendBest Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is more to Best Buy. I was promised next day delivery but they couldn’t deliver on that promise and failed to delivery it at all
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked them at first, than they started over heating. Really annoying
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
We appreciate you taking the time to leave a review on the Ray-Ban Meta Wayfarer glasses. We want you to have the best possible time with them, so we'd ask you to follow these troubleshooting steps to resolve the issue you are facing:
- Reboot the glasses
- Force restart the glasses
Should the issue persist, then please don't hesitate to contact our wonderful Support Team via our official website or chat, as they're always more than happy to help our valued community!
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke a month later and now I’m out $300 for glasses that don’t work
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge time absolutely sucks definitely would not purchase again
No, I would not recommend this to a friendUPS did not deliver the package, they "lost" it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item never arrived, UPS never delivered it. The item still appears as "Out for Delivery" on my account after a month. Bestbuy never returned the certificates I used to pay for the item. Horrible experience.
No, I would not recommend this to a friendBad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy these. If stolen or lost, there is absolutely no way of tracking them. The picture and video quality isnt great either.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Jermaine, thank you for your review! We're always happy to receive any and all feedback as it helps us to improve your experience with the AI glasses.
There ok I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ai sucks on here and so does the camera at nighttime
No, I would not recommend this to a friendNot a completely fleshed out product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No worth 350.00 Too many features are only unlocked if you are accepted to the meta beta program. Not ready for market at all!
No, I would not recommend this to a friend