Customer Ratings & Reviews
- Model:
- 899-00598-01
- SKU:
- 6560291
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.
This summary was generated by AI based on customer reviews.
Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for streaming while we do various art projects
I would recommend this to a friendBluetooth Microphones are inferior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice. But when people call me, they say that they cannot hear me well and ask if I am speakerphone or if I’m using low quality Bluetooth.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Daniel,
We appreciate you taking the time to leave a review and some feedback on the Ray-Ban Meta Wayfarer glasses.
We're wanting you to have the best possible experience with your new glasses, so please attempt the following troubleshooting steps:
- An update is now available to resolve microphone signal issues for impacted users. Please navigate to the Meta AI App and update your glasses and app to the latest version.
- Ensure you have Meta AI turned on in settings.
-Make sure you have “Hey Meta” turned on in settings.
If the issue persists after having followed the steps, then please call someone your on glasses and talk for about 1 minute, then lift your glasses about one inch off your face and talk for another minute. If you are hard to hear then become clear when the glasses are lifted, then contact our wonderful Support Team via our official website, as they'd be happy to assist.
- Cons mentioned:Connectivity
Meta glasses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues since I purchased these glasses and it has only been one month. It’s a hassle to get a service request because you can actually speak with anyone. Everything is via chat or email. Highly disappointed!
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Jamie,
Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.
You are correct that our 24/7 support team is email and live chat, and we'd really like to use these contact methods to help you with anything you're having difficulties with regarding your new glasses.
If you click contact us on the Meta website, you can either raise an email ticket or reach out to us via the live chat, and our 24/7 support team will be more than happy to work together with you to get your problem resolved.
We look forward to hearing from you!
Meta raybans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair that didnt have a recording light. and when i got my new ones after they broke the new ones have a bright light when recording. I miss the old ones.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello AnthonyM!
Thank you for the review and feedback!
We can see that you are having some issues while recording videos with your Ray-Ban glasses. If you could keep in touch with our Support team and we will be able to look into it further.
Hope you have a nice day ahead!
LOVE IT, BUT NO VIDEO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY HUSBAND LOVES THEM, BUT WE WILL CHANGE THEM BECAUSE WE CAN'T TAKE VIDEO AND WE TRY EVERYTHING.
I would recommend this to a friendPurchased for my son's birthday.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my son's birthday. He didn't care for the glasses. I thought because he's part of Generation Z and new technology, he would like them. I was wrong. That does not mean someone else might enjoy the glasses.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We at Meta Support just wanted to reach out and thank you for your review!
It is really appreciated, as it provides insight into how everyone is finding the smart glasses.
Thanks very much!
best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exchanged sunglasses for clear ones. They are transition too so it like a 2 for 1
I would recommend this to a friend- Pros mentioned:Video quality
Heavy feel after a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look, sound clean but a bit heavy on the nose bridge
I would recommend this to a friend Decent product with few needed improvements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is not very great and there is also a huge lag while live streaming in facebook or Instagram. Also, whenever, you start live recording, the flash light switches on throughout the live stream, which is very disturbing for others. Overall, a decent product which needs a lot of optimization. But good try though!
I would recommend this to a friendRayban meta
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything u could want in a pair of glasses. Wish u could record longer
I would recommend this to a friendLovable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great glasses my daughter loves them but did not know they were only for iphones.
I would recommend this to a friendCool but not essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lenses are not colored, and some features need improvement, such as voice replies."
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you for taking the time to leave such a honest review!
Your feedback is really important to us- It's what helps us to keep delivering exceptional experiences and keep on improving!
Hope you enjoy many hours of fun with your Ray-Ban Meta glasses!
- Pros mentioned:Overall performance
Very bad be careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is stuck with blinking lights no connection to mobile phone lost all my photos and videos from las vegas trip Quality is good but you never know when it’s gonna break on you
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Chetan!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
- Pros mentioned:Video quality
Meta glasses review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Glasses, sound quality is great. The recording is well and they are Easy to navigate.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi RoyV,
Thanks for taking the time to leave a review - it is greatly appreciated.
We're delighted to hear that you're enjoying your brand new Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer, especially with the camera and good sound quality.
Narrow fit but works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of narrow anjd tight even for someone who doesn’t have a fat head.
I would recommend this to a friendNice glasses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my history but I do live theme they look nice
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried out the glasses . While it was great and fun during the day , did not work too well at night.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello EdwardM!
Thank you for your feedback! We're glad you enjoyed using the glasses during the day. We also appreciate your feedback on using the glasses at night.
Rayraybannnn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for excursions and gatherings. It's incredibly easy to misplace them,
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you for the review.
We hope that you are getting plenty of great use from your new Ray-Ban Meta Wayfarer glasses and we are sure there are some fantastic photos and videos to show for it!
Needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They honestly could have been better. The volume is very low and it’s complicated with iPhone
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Roxana,
We appreciate your honest thoughts with our Ray-Ban Meta glasses, and we're keen to see what we can do to improve your experience.
If you're having trouble using the app, we recommend checking our handy guides available online at the 'Meta Help-Centre' to see if there's a guide that may help.
However, if your volume is turned all the way up, and the volume still seems to be too low, please get in touch with us at 'Meta Support,' and we can see what we can do!
All the best!
- Cons mentioned:Connectivity
Short exchange window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t connect right. Wish I had more time to exchange then
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there! Thanks for reaching out and providing your review. We really appreciate the feedback.
If you're running into issues with connecting or pairing your glasses, this definitely isn't the seamless experience we had in mind and highly suggest reaching out to our Support Team. They can offer further assistance with troubleshooting steps and look into your remaining available options.
You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help. Hope to hear from you soon!