Customer Ratings & Reviews

They don’t work at all will not stay connected I will never recommend these to anyone

To start, i was sold a plan from best buy after being told it would replace the glasses. Glasses were lost or stolen, and now best buy says no replacement. The manager in spartanburg was more than halpy to co.e out qith a huge condescending smile on his face and tell me he could refund the plan but there was nothing he could do. I recently had a pair taken before they were even shipped to me and best buy was all shoulder shrugs and smiles. All that to say, the glasses have no location feature, which is wild. Meta glasses and best buy both suck. Wait for upgrades and find another place to buy them.

They broke in 7 days , the seal from kne of the arms I bought it before my 2 month trip and was able to use it only 7 days

Terrible! I don't know what to do with them. I tried selling them at ebay. I got a return. Best is offering $90 only.

Went to Best Buy, it’s clear that the employees they hire don’t know anything about the product they sell. I asked the guy if these were the bigger glasses he scanned it and said yes these are the bigger 53mm ones… at the time I didn’t think I had to do research seeing as I watched him scan the barcode and looked them up for me. Well I get home and these these were the RW4006(50mm) I needed the RW4008 (53mm)

The functionality and concept are great! The fact that you cannot wear in the sun for an extended period of time is silly. I can’t believe that the glasses over heat.

Cool idea but the quality of pictures isn't great.

[Employee of bestbuy] The battery life was subpar, the speakers were not clear, and the experience was overall disappointing.

It was good. Just wanted the matte black instead of the shine.

The camera failed for recording and photos after one month and half later

Worked great for 2.5 months then began to glitch touch pad stppped working, and wouldn’t respond to my requests.

I placed an order with joy, and the system arranged the delivery. The courier did not deliver and did not contact me to explain the reason, so he returned the order to the shipper. The system informs that the refund will be received within 10 working days. As of today, it has been more than 15 working days and has not been received yet. I contacted the customer service twice at the weekend, saying that the refund would be made within 72 hours and I was waiting. In addition, I bought it from Ray-Ban's official website again. I received it in three days, and it was still sent from Guangdong, China.

Pointless but fun if yoy got extra cash to spend its a cute cincepts but if you want to use them as perscription otepare to drop double. Its rhe same cost as a trup to mexic for a week so as nice as it sounds i think its an overates luxury. There a cheap ai apps that do way more than meta ai. Its bery basic for the proce you pay.

Bought to use for travelling, unfortunately it didn't charge after first use and became useless. But due to my membership I was able to return it.

Glasses already don’t work. The battery on the glasses died and won’t charge in case

Bluetooth connectivity stop working within a week pff purchase.

Needs apps on your phone for the cool features but you can listen to music with any app.

frame broke after 1 month. They wouldn't replace which SUCKS

On average. Good but it stopped work 2 weeks after the purchase

Customer service in your Geek Squad is horrendous . It has tainted my overall view of Bestbuy. I doubt I will be returning