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Customer Ratings & Reviews

Your price for this item is $459.00

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 350 reviews
  • Rated 4 out of 5 stars

    Good customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses are great! Didnt have the ones i wanted in stock but the worker was helpful and patient while i decided which pair id like more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta AI Ray Ban glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and video image is very clear. Meta AI is easy to use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Michaeal,
      Thank you for taking the time to leave your review, we are glad you are enjoying your Ray-Ban Meta glasses. The Meta AI feature is really useful for a handsfree experience. Have a great day! RaybanStories

  • Rated 3 out of 5 stars

    Somewhat Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old ones better, they werevisually more appealing. This much money for a pair of sunglasses, i should like how they look on me. All the technology is great but at the end od the day they are still sunglasses.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meta glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hands free phone option I dnt know how I will go back to a cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meta glasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech is awesome but it's so hard to get. I wish meta would combine with viture or others similar AR glasses. It would be perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meta Glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool new product, nothing amazing about the glasses. Newness wears off after about 2 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like…………………………..:…………..::::…………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product to have extremely convenient

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Pedro,

      Thank you so much for this fantastic review!

      We truly appreciate you taking the time to share your experience with the glasses! We're so glad you find them so convenient.

      We hope you'll continue to enjoy them for all your adventures! RaybanStories

  • Rated 3 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not seen a major difference from gen 1 to gen 2. However they are more “sleek” you could say. Gen 1s broke previously and have been more careful with these so I can’t say how durable they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    l love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and love it very clear pictures and videos

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good jnjm

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Record good but light makes people know you record no food

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rayban 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good but I’m not sure if it’s kinda defective, when I record myself, the mouth movement doesn’t match or synchronize with the audio, besides that the audio and quality are pretty good

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Steve,

      if you are finding you're having issues with the audio and video synchronising, feel free to head over to our website for some support.

      We can run through some troubleshooting with you, see what we can do to make sure your experience is as seamless and enjoyable as possible! RaybanStories

  • Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arm broke the 4th time taking them out of the case. Hopefully they redesign soon cause otherwise they were awesome

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meta ray ban

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs longer battery needs to record longer and better speakers

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there WillT,

      We really appreciate you taking the time to leave a review.

      We want all of our customers to have the best experience possible, therefore, we're constantly looking for ways to improve our products and services - keep an eye out on our website!

      RaybanStories

  • Rated 3 out of 5 stars

    Just okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses leave much to be desired. Weird aspect ratio. Doesn't always recognize when it's on. Can't use while wearing a hat. Better off waiting for Gen 3.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

      We'd really appreciate it if you could reach out to us via the Meta Help Center on the Meta website in your own time just so our 24/7 supper team can look into your concerns with your glasses, and work together with you to get them resolved.

      We look forward to hopefully hearing from you! RaybanStories

  • Rated 2 out of 5 stars

    Ok AI glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this was too much money for me. I think meta can do better and add more to these glasses. Personally also add more styles. Your insurance should be able to cover them and that might make them more sellable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meta glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of glasses just to big were the wrong size

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Live AI does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to use the features like the LIVE AI, i wish they would be honest instead of advertising things you may get access to in the future. That is one of the reasons i got the glasses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Meta glasses from Best Buy on October 9th as a birthday gift for my husband (his birthday is October 17th). The consultant at the store assured me that the order would be delivered by October 16th. However, once I made the purchase in the app, it suddenly said “will ship on the 16th,” which already made the delivery late — but I decided to be patient. Well, today is October 21st, and the order is still “processing.” No updates, no emails, no tracking info — nothing. I finally decided to cancel the order, and to make things even worse, Best Buy is refunding only $379 out of the total $410 I paid (with taxes and fees). How is that even acceptable? This whole experience is beyond frustrating. Terrible communication, misleading delivery promises, and now incomplete refund? Shame on you, Best Buy. I’m done purchasing from you — this is absolute nonsense. If I could give zero stars I would

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Clear lens instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! But i recommend the clear lens's. You can use them way more

    I would recommend this to a friend