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Customer Ratings & Reviews

$459.00

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product for its exceptional video quality, reliable overall performance, and long-lasting battery life. Users also appreciate the intuitive design and ease of use, noting that it functions well in various lighting conditions. While the device is highly regarded, some users have expressed minor concerns regarding the lens tint, physical sizing options, and the stability of the AI features. Overall, the product is well-received for its core functionality and classic aesthetic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,383 reviews
  • Rated 4 out of 5 stars

    Not bad…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There glasses are great. They caused a headache for the first week but after that it was okay. I wish you could turn the light off of them. I try just to wear them at work but when someone calls the light blinks!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! Thanks so much for taking the time to leave a review. We really appreciate it. We're so glad to hear you're enjoying your new Ray-Ban Meta Wayfarer glasses. Please bear in mind, if the headaches do come back, you should contact our support team! RaybanStories

  • Rated 5 out of 5 stars

    Wayfarer Glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em. Had prescription lenses added. The conversation awareness is my favorite as I am hard of hearing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Tim!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer Gen 2 AI glasses!

      We are thrilled to hear that you are loving your glasses so far, and that they have been useful in your day to day life!

      We are sure it won't take long before you use them every day! RaybanStories

  • Rated 5 out of 5 stars

    Ray-Ban glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality material, videos are high quality. easy to use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Cristina!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer Gen 2 AI Glasses!

      We are thrilled to hear you have already captured some fantastic videos with them already!

      It won't be long before you are using them every day! RaybanStories

  • Rated 5 out of 5 stars

    Great video glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected very comfortable and the video and pictures quality is great and the AI integration is flawless

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Alex!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer Gen 2 AI glasses!

      We are thrilled to hear that you have had a great time getting used to your new glasses!

      We are sure it won't be long before they are part of your daily life! RaybanStories

  • Rated 5 out of 5 stars

    Definitely worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wort the money. These are very handy and I love the convenience I didn’t know I needed. I’m waiting for my prescription lenses to come in, but they are great and I highly recommend

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Scott,

      Thank you so much for taking the time to leave a 5-star review on the Ray-Ban Wayfarer (Gen 2). We're thrilled to hear you are loving the convenient way you are able to capture moments that are special to you.

      We wish you a continued great time with them and a merry Christmas! RaybanStories

  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. He was happy to get them and immediately started to use them. I like the concept of them and how you can record your view without a phone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey BrittanyP,
      Thank you so much for your wonderful review!

      We're thrilled to hear that your son is happy with his Christmas present! Being able to start immediately with his AI Glasses by taking videos and photos of the family at Christmas is amazing, keeping the memories forever!

      We're happy that you also enjoy the concept of our Ray-Ban Meta AI Glasses, with all its features, it is an amazing gift for everyday use and is sure to give you a perspective like no other, especially when you no longer need your phone to record wonderful moments.

      We hope you have a wonderful day and wish you and your family all the best and a Merry Christmas! RaybanStories

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    STYLISH DESIGN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and constant concert while walking. Great look and design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I saw that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Great fun with my teen on soccer and our recent skiing trip.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Heather.

      We are delighted to be useful during your family trips and events! Thanks for the review! RaybanStories

  • Rated 5 out of 5 stars

    Great product by Meta, Great service by BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is in excellent condition, buying process was smooth and simple, device is a 10/10 in capability sand what is advertise for.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Javier,

      Thanks for the review we are glad you are enjoying your Ray-Ban Meta - Wayfarer (Gen 2). RaybanStories

  • Cons mentioned:
    Size, Weight

    Rated 2 out of 5 stars

    Not so cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, heavy and not easy to use. I will be returning this week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having fun and great time with my new Meta glasses, its price and also the financing option with BestBuy is great and budget friendly, I recommend the Meta glasses to anyone interested.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Gheza!

      Thanks for the amazing review and recommendation for your new Ray-Ban Meta Wayfarer AI glasses!

      It's great to see that you are already having a brilliant time exploring all the fantastic features packed into those slick Ray-Ban frames! RaybanStories

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not seen a major difference from gen 1 to gen 2. However they are more “sleek” you could say. Gen 1s broke previously and have been more careful with these so I can’t say how durable they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some upgrades needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better in several aspects, I would say the recording time could be extended. Quality of video was better than expected.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi,

      Thank you for taking the time to review the Ray-Ban Meta Wayfarer Gen 2 glasses.

      It's great to hear that you're satisfied with the video quality. We also appreciate your suggestion regarding the recording time!

      Thanks for your feedback and have fun in the Metaverse! RaybanStories

  • Rated 5 out of 5 stars

    Daughter loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my daughter’s favorite Christmas presents. She uses them constantly and loves that she can talk to the AI, listen to music, and record videos

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Jerry

      We are proud to be one of your daughters favorite Christmas presents, such an honor!

      Thanks for the review. RaybanStories

  • Rated 1 out of 5 stars

    Rayban

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear Best Buy Corporate Customer Relations, I am submitting a formal complaint regarding a very serious incident at the Best Buy store in Palisades Center, West Nyack, NY. On July 16, I ordered a Ray-Ban Meta Gen 2 from Best Buy's website and picked it up from the store between 4:50 PM and 5:00 PM. After leaving the store, I opened the sealed box in my car and discovered that it contained a counterfeit pair of glasses with a "Not for Sale" marking instead of the product I purchased. I returned to the store less than a minute later. Instead of helping me, the customer service representative repeatedly accused me of replacing the glasses and falsely labeled me as a thief. I asked the store several times to review the security camera footage, but they refused. They also refused my return or exchange and told me to contact the manufacturer. Only after this happened did they tell me I should have opened the box inside the store. No one informed me of this when I picked up my order. I lost nearly $500, was left with a counterfeit product, and was treated like a criminal for reporting the issue. I respectfully request that Best Buy investigate this incident, review the security camera footage, determine how a counterfeit product ended up in my order, and provide an appropriate resolution. I have photos and videos of the product and packaging and can provide them upon request.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They are fine, just expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i don’t really feel the value overall, they feel okay but not 400$ premium i would expect. I just got them to catch random crazy events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart glasses, I’m glad to use transition type. Would be greater if earphones can have more bass dB for music listening

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Xuan,

      Thanks for the shout-out with the transitions lenses, we really appreciate your feedback also. we will pass it along to the relevant teams.

      RaybanStories

  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product very good recording glasses works amazing

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Tony!

      We are thrilled to hear that you are loving the hands free recording with your new Ray-Ban Wayfarer Gen 2 AI Glasses!

      Keep on being inquisitive with Meta AI, capturing great moments and listening to your favorite tunes!
      RaybanStories

  • Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are Very convenient, they die a little fast but they are good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there David,

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer Gen 2 AI glasses!

      We are sure you will have a fantastic time exploring all the great features packed into those slick frames! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeded expectations, translation feature works really well

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Andrea,

      Thanks for leaving us a great review for your new Ray-Ban Meta Wayfarers!

      We are thrilled to hear that you have been able to make good use of the features packed into your glasses!

      With the ability to take pictures and videos with the fantastic 3K UHD camera hands free, the discreet speakers for listening to music and the ability to interact with Meta AI all while looking slick with that classic Ray-Ban look.

      We are sure your Wayfarers will become a part of your day to day life!
      RaybanStories