Customer Ratings & Reviews
- Model:
- 0RW4012_601ST350
- SKU:
- 6642580
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality and overall performance of the product, often praising its solid battery life. They also appreciate its ease of use and classic design. However, a small number of customers have noted concerns regarding its size, weight, and the performance of its AI features. Some also wished for better lens darkening capabilities and water resistance.
This summary was generated by AI based on customer reviews.
Felt cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arms on these felt cheap were they molded two pieces together - made a sharp corner and cut into my ear. I returned for the Oakley Vanguards.
No, I would not recommend this to a friendSomewhat Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my old ones better, they werevisually more appealing. This much money for a pair of sunglasses, i should like how they look on me. All the technology is great but at the end od the day they are still sunglasses.
No, I would not recommend this to a friendPoor design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arm broke the 4th time taking them out of the case. Hopefully they redesign soon cause otherwise they were awesome
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a disappointing purchase. They do not work the way they should. They disconnect from Wi-Fi and blue tooth randomly and multiple times while in use. The shutter button will click and no picture or video. You can say Hey Meta until your blue in the face and nothing. They are heavy and bulky on your face. Worst 500 dollars I’ve ever spent.
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life needs to be better and connection is sometimes flawed Wish there was a way to turn off the light
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Toby, thanks for taking the time to leave a review.
We want all of our users to have the best experience possible, therefore, we really appreciate your feedback.
For the Ray-Ban Meta (Gen 2), the glasses can last up to 8 hours once they're fully charged. Please be mindful that this depends on various factors. However, this is common with moderate usage of the glasses.
With regards to the recording light, this cannot be turned off as it is a privacy feature as it allows other people to see when the glasses are recording.
We hope this provides some clarity.
If you have any other queries or concerns, please don't hesitate to reach out to our wonderful Customer Support team. They can be contacted via our website and are available 24/7.
Just okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses leave much to be desired. Weird aspect ratio. Doesn't always recognize when it's on. Can't use while wearing a hat. Better off waiting for Gen 3.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.
We'd really appreciate it if you could reach out to us via the Meta Help Center on the Meta website in your own time just so our 24/7 supper team can look into your concerns with your glasses, and work together with you to get them resolved.
We look forward to hopefully hearing from you!
Depletion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints other than the quick battery depletion.
I would recommend this to a friendWe will see.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the product.so I really haven’t has a chance to see the. Capabilities of the product.
I would recommend this to a friendVideos out of order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these glasses to record content for my business, but the glasses don’t import your media in chronological order and there’s no way to make them. It just leaves me with a random bunch of videos to try to figure out the order to make a video. Had I know this I definitely wouldn’t have wasted over $400.
No, I would not recommend this to a friendMeta ray ban
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs longer battery needs to record longer and better speakers
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there WillT,
We really appreciate you taking the time to leave a review.
We want all of our customers to have the best experience possible, therefore, we're constantly looking for ways to improve our products and services - keep an eye out on our website!
Ok AI glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this was too much money for me. I think meta can do better and add more to these glasses. Personally also add more styles. Your insurance should be able to cover them and that might make them more sellable.
No, I would not recommend this to a friend- Cons mentioned:Size
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't come in size large. They only come in the regular size.
I would recommend this to a friend Annoying flashing white light when recording
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using the glasses to film my son’s school play, but the white flashing light that I couldn’t turn off was like a beacon in the dark theater. I returned them because of this and the fact that they aren’t really useful.
No, I would not recommend this to a friend- Cons mentioned:Ai performance
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Good sunglasses but that’s about it. Not worth the money. Ai is bad works correctly half the time.
No, I would not recommend this to a friend Live AI does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use the features like the LIVE AI, i wish they would be honest instead of advertising things you may get access to in the future. That is one of the reasons i got the glasses.
No, I would not recommend this to a friendRayband gen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t impress me. Video quality was horrible. Returned to store for refund.
No, I would not recommend this to a frienddelayed delivery no help from customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed a order for meta Ray-Ban’s on the 6th for in store pickup because the employee said it would arrive faster then shipping and it’s now the 18th and still haven’t received my order that was said to arrive the 14th no compensation for the inconvenience and the delay. Now I’m not sure when I’m gonna get my package
No, I would not recommend this to a friendExtremely Disappointed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered Meta glasses from Best Buy on October 9th as a birthday gift for my husband (his birthday is October 17th). The consultant at the store assured me that the order would be delivered by October 16th. However, once I made the purchase in the app, it suddenly said “will ship on the 16th,” which already made the delivery late — but I decided to be patient. Well, today is October 21st, and the order is still “processing.” No updates, no emails, no tracking info — nothing. I finally decided to cancel the order, and to make things even worse, Best Buy is refunding only $379 out of the total $410 I paid (with taxes and fees). How is that even acceptable? This whole experience is beyond frustrating. Terrible communication, misleading delivery promises, and now incomplete refund? Shame on you, Best Buy. I’m done purchasing from you — this is absolute nonsense. If I could give zero stars I would
No, I would not recommend this to a friendClear lens instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! But i recommend the clear lens's. You can use them way more
I would recommend this to a friendSet up at store to prevent having to go back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought em , thought set up was simple ,but couldn't get glasses to pair , try all different ways, try to contact help but just said to make appointment to get help in person from meta , i bought them to take videos of trip i was going on, but they didn't work so they getting returned, set up shouldn't have to be hard especially for what they cost
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thanks for your feedback and for letting us know you've had issues with connecting your glasses. We'd love to help you with this, can you contact us on the Meta Store Support website for further support?
We'd love to get these working before you take your trip so that you can capture the amazing moments you'll experience.
Thanks for writing this review, have a lovely rest of your day!