Customer Ratings & Reviews
- Model:
- 0RW4012_601S1Z50
- SKU:
- 6642600
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product for its exceptional video quality, reliable overall performance, and long-lasting battery life. Users also appreciate the intuitive design and ease of use, noting that it functions well in various lighting conditions. While the device is highly regarded, some users have expressed minor concerns regarding the lens tint, physical sizing options, and the stability of the AI features. Overall, the product is well-received for its core functionality and classic aesthetic.
This summary was generated by AI based on customer reviews.
Extreem disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item and have always bought tge extended warranty on this products. Had an issue with my new pair went back to store just to find out that the store didn't ask me to buy the new coverage for this. So they let me walk out with out buying my protection on this like I have always bought in the past for this.
No, I would not recommend this to a friendVideos out of order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these glasses to record content for my business, but the glasses don’t import your media in chronological order and there’s no way to make them. It just leaves me with a random bunch of videos to try to figure out the order to make a video. Had I know this I definitely wouldn’t have wasted over $400.
No, I would not recommend this to a friendMeta ray ban
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs longer battery needs to record longer and better speakers
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there WillT,
We really appreciate you taking the time to leave a review.
We want all of our customers to have the best experience possible, therefore, we're constantly looking for ways to improve our products and services - keep an eye out on our website!
Ok AI glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this was too much money for me. I think meta can do better and add more to these glasses. Personally also add more styles. Your insurance should be able to cover them and that might make them more sellable.
No, I would not recommend this to a friendUnfortunate waste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Should have done my research. Not water resistant AT ALL. Not even for a little bit of rain. Won’t be rebuying these. Thank god for Best Buy warranty
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thank you for your review.
Ray-Ban Meta Wayfarer glasses are IPX4 water resistant. This means that your glasses are safe even if you get caught in light rain while wearing them. Just remove the glasses as soon as you can and wipe them completely dry.
Your glasses are however not designed to resist submersion or extended exposure to water or other liquids. In case of water exposure, dry your glasses thoroughly and clear the charging areas of residue or other debris.
We hope this information is helpful. If you need further assistance, feel free to reach out to our support team.
Have a good weekend.
We will see.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the product.so I really haven’t has a chance to see the. Capabilities of the product.
I would recommend this to a friendAnnoying flashing white light when recording
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using the glasses to film my son’s school play, but the white flashing light that I couldn’t turn off was like a beacon in the dark theater. I returned them because of this and the fact that they aren’t really useful.
No, I would not recommend this to a friend- Cons mentioned:Ai performance
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Good sunglasses but that’s about it. Not worth the money. Ai is bad works correctly half the time.
No, I would not recommend this to a friend Live AI does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use the features like the LIVE AI, i wish they would be honest instead of advertising things you may get access to in the future. That is one of the reasons i got the glasses.
No, I would not recommend this to a frienddelayed delivery no help from customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed a order for meta Ray-Ban’s on the 6th for in store pickup because the employee said it would arrive faster then shipping and it’s now the 18th and still haven’t received my order that was said to arrive the 14th no compensation for the inconvenience and the delay. Now I’m not sure when I’m gonna get my package
No, I would not recommend this to a friendExtremely Disappointed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered Meta glasses from Best Buy on October 9th as a birthday gift for my husband (his birthday is October 17th). The consultant at the store assured me that the order would be delivered by October 16th. However, once I made the purchase in the app, it suddenly said “will ship on the 16th,” which already made the delivery late — but I decided to be patient. Well, today is October 21st, and the order is still “processing.” No updates, no emails, no tracking info — nothing. I finally decided to cancel the order, and to make things even worse, Best Buy is refunding only $379 out of the total $410 I paid (with taxes and fees). How is that even acceptable? This whole experience is beyond frustrating. Terrible communication, misleading delivery promises, and now incomplete refund? Shame on you, Best Buy. I’m done purchasing from you — this is absolute nonsense. If I could give zero stars I would
No, I would not recommend this to a friend- Cons mentioned:Size
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't come in size large. They only come in the regular size.
I would recommend this to a friend Blue lighting do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blue lightning does not work and I am very unhappy. I’ve been out of town for a month. I’m barely opened it and it doesn’t work and now I can’t return it.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .
Clear lens instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! But i recommend the clear lens's. You can use them way more
I would recommend this to a friendRayband gen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t impress me. Video quality was horrible. Returned to store for refund.
No, I would not recommend this to a friendSet up at store to prevent having to go back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought em , thought set up was simple ,but couldn't get glasses to pair , try all different ways, try to contact help but just said to make appointment to get help in person from meta , i bought them to take videos of trip i was going on, but they didn't work so they getting returned, set up shouldn't have to be hard especially for what they cost
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thanks for your feedback and for letting us know you've had issues with connecting your glasses. We'd love to help you with this, can you contact us on the Meta Store Support website for further support?
We'd love to get these working before you take your trip so that you can capture the amazing moments you'll experience.
Thanks for writing this review, have a lovely rest of your day!
Glasses over heat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Word device ever. Overheats on second consecutive recording. Really no point in using these
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Leonard!
Thank you for sharing this feedback with us. Having your smart glasses heat up during video capture is not the experience we want you to have while capturing your favorite memories.
To keep things running smoothly, ensure your glasses are fully updated to the latest firmware through the Meta View app, as updates constantly optimize device performance.
Avoiding consecutive long recordings in direct, intense sunlight can also greatly assist with thermal management.
Battry dies in 3h when it says 8h
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good no good no good no good Battry dies in 3h when it says 8h
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Smith,
Thanks for the feedback, while with normal use you should expect around 8 hours of battery life from a single charge. However if you are using the device to make a lot of recordings or making a lot of use of the other features of the glasses, this can reduce the charge a lot quicker.
If that isn't the case though, please come have a chat with us over at the Meta AI glasses Help Center, our team would be more than happy to look into some troubleshooting which may help.
Stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them in the sun overheated and will not turn back on which is ironic as these are sunglasses!
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We'd love to investigate this further for you and we'd really appreciate it if you could reach out via the Meta Help Center on the Meta website.
Once a ticket has been raised our 24/7 support team will be in touch and work together with you to determine what is causing this and how to resolve it.
Ray-Ban Meta Wayfarer Gen 2 glasses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop charging. Don't recognize your voice commands.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi ANGELA,
Thank you for sharing your feedback,
We understand how frustrating it is when charging or voice commands don’t work as expected. Please try updating your device, checking microphone permissions, and restarting the headset. If the issue continues, kindly reach out to Meta Store Support so our team can assist you further.