Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 617 reviews
(617 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Meta glasses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hands free phone option I dnt know how I will go back to a cell phone
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black
I would recommend this to a friendRated 4 out of 5 stars
Meta Glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool new product, nothing amazing about the glasses. Newness wears off after about 2 weeks
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Somewhat Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my old ones better, they werevisually more appealing. This much money for a pair of sunglasses, i should like how they look on me. All the technology is great but at the end od the day they are still sunglasses.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Matte Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Ray ban metas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product I recommend this to everyone Hands free recording is a big plus. The light could be annoying sometimes.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Matte Black
I would recommend this to a friendRated 1 out of 5 stars
Useless if your Meta account has issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses themselves are well built and the concept is really cool. The audio quality is decent and the camera works well for quick photos and videos. However, there is a major problem that people should know about before buying. These glasses must be paired to a Meta account to work. If your Meta account ever gets hacked, suspended, or banned, the glasses basically become useless. You can’t properly use the features you paid for without access to that account. That means a product that costs hundreds of dollars can turn into a paperweight overnight. For something this expensive, there should be a backup login method or device-level access that doesn’t rely entirely on a Meta account. Until that changes, buyers should understand the risk before purchasing. Cool concept, but the heavy account dependency makes it hard to recommend.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so cool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big, heavy and not easy to use. I will be returning this week.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arm broke the 4th time taking them out of the case. Hopefully they redesign soon cause otherwise they were awesome
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Depletion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints other than the quick battery depletion.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Matte Black
I would recommend this to a friendRated 3 out of 5 stars
Need to keep up with the competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rayban is falling behind the AI glasses war, 2nd gen should have included some kind of water resistance since these glasses look good and are functional. The competition offers more for a fraction of the price.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Just okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses leave much to be desired. Weird aspect ratio. Doesn't always recognize when it's on. Can't use while wearing a hat. Better off waiting for Gen 3.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.
We'd really appreciate it if you could reach out to us via the Meta Help Center on the Meta website in your own time just so our 24/7 supper team can look into your concerns with your glasses, and work together with you to get them resolved.
We look forward to hopefully hearing from you!
Rated 3 out of 5 stars
Meta ray ban
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs longer battery needs to record longer and better speakers
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there WillT,
We really appreciate you taking the time to leave a review.
We want all of our customers to have the best experience possible, therefore, we're constantly looking for ways to improve our products and services - keep an eye out on our website!
Rated 2 out of 5 stars
Ok AI glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this was too much money for me. I think meta can do better and add more to these glasses. Personally also add more styles. Your insurance should be able to cover them and that might make them more sellable.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Live AI does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use the features like the LIVE AI, i wish they would be honest instead of advertising things you may get access to in the future. That is one of the reasons i got the glasses.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Meta glasses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of glasses just to big were the wrong size
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
I would recommend this to a friendRated 1 out of 5 stars
Extremely Disappointed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered Meta glasses from Best Buy on October 9th as a birthday gift for my husband (his birthday is October 17th). The consultant at the store assured me that the order would be delivered by October 16th. However, once I made the purchase in the app, it suddenly said “will ship on the 16th,” which already made the delivery late — but I decided to be patient. Well, today is October 21st, and the order is still “processing.” No updates, no emails, no tracking info — nothing. I finally decided to cancel the order, and to make things even worse, Best Buy is refunding only $379 out of the total $410 I paid (with taxes and fees). How is that even acceptable? This whole experience is beyond frustrating. Terrible communication, misleading delivery promises, and now incomplete refund? Shame on you, Best Buy. I’m done purchasing from you — this is absolute nonsense. If I could give zero stars I would
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
delayed delivery no help from customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed a order for meta Ray-Ban’s on the 6th for in store pickup because the employee said it would arrive faster then shipping and it’s now the 18th and still haven’t received my order that was said to arrive the 14th no compensation for the inconvenience and the delay. Now I’m not sure when I’m gonna get my package
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Videos out of order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these glasses to record content for my business, but the glasses don’t import your media in chronological order and there’s no way to make them. It just leaves me with a random bunch of videos to try to figure out the order to make a video. Had I know this I definitely wouldn’t have wasted over $400.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Clear lens instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! But i recommend the clear lens's. You can use them way more
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Matte Black
I would recommend this to a friendRated 1 out of 5 stars
Annoying flashing white light when recording
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using the glasses to film my son’s school play, but the white flashing light that I couldn’t turn off was like a beacon in the dark theater. I returned them because of this and the fact that they aren’t really useful.
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Set up at store to prevent having to go back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought em , thought set up was simple ,but couldn't get glasses to pair , try all different ways, try to contact help but just said to make appointment to get help in person from meta , i bought them to take videos of trip i was going on, but they didn't work so they getting returned, set up shouldn't have to be hard especially for what they cost
This review is from Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Matte Black
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thanks for your feedback and for letting us know you've had issues with connecting your glasses. We'd love to help you with this, can you contact us on the Meta Store Support website for further support?
We'd love to get these working before you take your trip so that you can capture the amazing moments you'll experience.
Thanks for writing this review, have a lovely rest of your day!











