Customer Ratings & Reviews
- Model:
- SK-1001846-01
- SKU:
- 6670920
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product's surprisingly good audio quality and excellent battery life. They also appreciate the continuously improving AI features and broad functionality.
This summary was generated by AI based on customer reviews.
Cool clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very helpful and knowledgeable. I can ask on the go.
I would recommend this to a friendOkay product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses were really large for my husband’s face and heavy. The picture was not really clear but was overall not a bad product.
I would recommend this to a friendWhen they work they’re great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third pair, first pair the microphone stopped working and no one could hear me on calls. The second pair were stolen in transit and now waiting on the third pair
No, I would not recommend this to a friendGood for enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you use the features it offers like camera and AI
I would recommend this to a friendMeta Glasses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. Different. Instead of recording things from your phone the video sees what you see.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey James,
Thank you for letting us know your thoughts on your new Ray-Ban Meta glasses. We really appreciate you taking the time to leave your feedback!
We think that it's a great way of capturing the moment from your point of view, and we hope that you are enjoying making videos from that perspective!
They overcharge entirely too much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses would be great I wish there was a way to zoom into photos and for them to not get hot soo fast and not allow me to do anything
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi UNIQUAY,
Thank you for the awesome review and the great suggestion!
Wishing for a photo zoom feature shows just how much potential you see in the tech, and we love that forward-thinking energy. We also take your notes about the glasses running hot very seriously, as we want your experience to be seamless and comfortable. Our team is constantly pushing out updates to improve battery efficiency and temperature regulation. Thank you for keeping it real with us and helping us grow!
Bad sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses were useless to me due to the fact that I wear prescriptions. 500 for sub par glasses then another 500 for transition/ progressive-prescription. 1000$???
I would recommend this to a friendPictures not clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel as though they’re too heavy in the pictures is not really clear
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Teresa,
Thanks for taking the time to leave us a review for your new Ray-Ban Meta Wayfarer AI glasses.
If you aren't completely satisfied with the device and you are within 30 days from the purchase date, either come have a chat with us over at the Meta AI glasses Help Center or visit the store you have purchased them from for a refund.
HORRIBLE! They dont work!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things suck! I purchased these glasses and they dont turn on outisde of the box. I tried everything and they dont turn on outside of the charging case. I reached out to best buy and (out of their return time) i reached out to ray-ban and they’re basically telling me the same thing. I dont know if these companies think $500+ is just some pocket change but im still trying to see whose going to help me resolve issue but as of now i would NOT RECOMMEND these high demand glasses to just be running in circles with best buy and ray-ban on how to fix a defective product. They sent instructions on how to factory reset but they must not understand that they DO NOT TURN ON outsid of the charging case so i cannot do that! Dont buy this, save your money.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there - this is definitely not the experience we want our customers to have, so let us see if we can help!
We can see you've reached out to Best Buy and Ray-Ban already, but we really want to see what other options there might be. If you head over to our website, our team are on hand 24/7 to assist you. Chat, WhatsApp or email - whichever is most convenient for you. We'll gather some details, look into your options and work with you as best we can. So please, reach out!
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable for me. They worked perfectly, it's just I didn't like the way the feel on my face, Kind of made hurt the bridge of my nose.
No, I would not recommend this to a friendRayban Meta Gen 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its Ok i had the exact same same one but Gen 1. I'm disappointed because they don't sell the one that I actually wanted with the ban. That's the only reason I stick with him. Because I wanted an upgrade, unfortunately, they don't have them in this store. In my area have the travel about one hundred and sixty miles 160 miles to upgrade to the ones I'm actually interested
No, I would not recommend this to a friendWorked for a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband for Christmas. It worked for about a week and then no longer wanted to connect to his phone. After troubleshooting, which included a trip to Geek Squad, there was nothing that could be done. We ended up returning and NOT purchasing a new one. Disappointing.
No, I would not recommend this to a friendGen 2 Meta AI Rayban
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These glasses are ok. I wish they offered the non high bridge version in this style. Can't get a good fit. Returning.
I would recommend this to a friendWayfer gen 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay they dont go live so that was the purpose of getting them
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Marley,
Thanks for taking the time to leave a review.
We appreciate that you were keen to use your Ray-Ban Meta (Gen 2) AI glasses for live-streaming. Unfortunately, this feature only works with the Gen 1 glasses. Not to worry though, the Gen 2 glasses have many other fantastic features!
Hello
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the glasses but didnt like the glossy finish cause they get scratch real easily.i wouldn't recommend the glossy finish glasses instead,i would buy the matte black glasses
No, I would not recommend this to a friendBad decision
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar device audio at times sucks not worth the money
No, I would not recommend this to a friendWrong item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t rate it I ordered This item for a Christmas gift online and I was sent a headphone instead of this item. I am not a happy customer
No, I would not recommend this to a friendStretches on the frames!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the glasses less than two weeks ago and while they’re in the case, the handles get stretches all over them and on the frames. Unacceptable for the cost.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi JOHNNYR,
I am incredibly sorry to hear about this, and I completely understand how this must be. When you invest in a premium product, you expect it to remain flawless, especially when it is being kept safe inside its own case. Discovering scratches on your new frames and temple arms after less than two weeks is completely unacceptable, and this is certainly not the experience we want you to have.
We want to make this right for you immediately. Please reach out to our dedicated support team directly through WhatsApp : https://www.meta.com/help/support/. so we can look into best possible resolution for you.
I don’t know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them from the store and drove to apartment got my wallet from the house came back and someone stole that along with my backpack with my work equipment sooooo i don’t know
I would recommend this to a friendGen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These glasses is terrible don’t stay charged or connected had to get another pair and these still ain’t no good too
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi JohnB
We're so sorry to hear about the ongoing charging and connection issues, especially with your replacement pair. We want to make this right, so please contact Meta Store support directly so we can look into this for you immediately.