Customer Ratings & Reviews

Hi there,

Thank you for the five star review!

It is an absolute pleasure to have you as part of our Metaverse community and we are so encouraged to hear that you admire so many features of the Meta Ray-Bans.

We hope that you continue to make good use of them in the near future.

Have a great day!



Meta Support Team

Hi there Mary!

Thanks for taking the time to leave us a fantastic review for your new Ray-Ban Meta Wayfarer AI glasses!

We are sure they will be part of your daily life soon enough!

Hi there!

Thank you for writing a five-star review! We are happy to hear that you are enjoying your Ray-Ban Meta and that the transition lenses help you to not have to change your glasses all the time.

Hello Leo, thank you so much for your review!

We are so glad you are enjoying your time with your Meta Ray-Ban glasses. We are thrilled to see you have tried all of the great features that are available with the glasses! We hope you continue to use them for a long time to come.

Hey Sean, thanks for the review!

We're glad to hear you love your Ray-Ban Meta glasses. The 12 MP ultra-wide camera and 5-mic system are the perfect life-capturing tools.

If you'd like more information on the Warranty Ray-Ban provide for the glasses, we suggest heading to the Ray-Ban website and checking it out!

Hello PETER!

Thanks so much for sharing your experience! We're thrilled to hear that your Ray-Ban Meta glasses have been delivering crisp photos and videos, and that you haven't experienced any problems since getting them. Keep capturing those moments in style!

Hi SOPHIAH,

Thank you for the wonderful review! We are so happy to hear that the Wayfarers made the perfect gift for your father and that he absolutely loves them. Helping him set them up sounds like a great way to bond over some amazing smart tech!

We would love to see you get a pair of your own next so you can both enjoy them together.

Hey there Jose,

It's great that your purchase experience was smooth.

We agree the Ray-Ban Meta - Wayfarer Large (Gen 1) are indeed perfect, sound to us like money well spent!

Thanks for validating our hard work.

Hi Happymom5,

Thanks for the recommendation! We're glad to hear the setup process was smooth! Providing clear communication and intuitive voice controls is a top priority for our Ray-Ban Meta glasses. If you have any questions, please contact us via Meta Store Support on our website, as we are always here to help.

Thanks for sharing your experience!

Hello Josjim!

Thanks so much for your thoughtful review! We're thrilled the Ray-Ban Meta Wayfare is making your daily drive smarter and safer. Real-time translation and hands-free calling are game-changers, and we're glad you're enjoying the comfort and clarity too. Here's to seeing the future, clearly and connected!

Carlos!

Thank you so much for the kind words.

It's great to hear how useful your Ray-Ban Meta glasses have been for you and we hope they continue to improve your day-to-day life the more you use them.

Hey there Sabrina,

We are happy that you are enjoying your Ray-Ban Meta - Wayfarers. Thanks for being part of the future of wearable tech.

We appreciate the review.

Hey Joshua,

Thanks for the shout-out on the quality of the Ray-Ban Meta - Wayfarer Large (Gen 1). Quality is important and we believe we have balanced it well with the stylish frames.

Your feedback motivates us to keep improving.

Hi KellenL

Thank you for the five star review! We're so glad to hear your new pair of Ray-Ban Meta Glasses have exceeded your expectations, and even got to catch some cool photos and videos on them!

We believe this is the way forward for folks wanting to engage with the world through new lenses ,pun intended, and you have grabbed this opportunity with both hands and getting stuck into all the impressive features we offer for our lovely users, so kudos to you for that!

We hope you continue to have nothing but great experiences but if something goes wrong at any point or you just have some questions you'd like to throw our way then you can always reach out to our support team and they'll be more than happy to assist with whatever you need.

Thanks again and we wish you a fantastic day ahead!

Hey there Gregory,

Thanks for the shout-out on the great pictures and videos!

Hi there TrentB,

Thanks for taking the time to leave a review.

We're delighted to hear that you're enjoying your Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer.

You've mentioned that sometimes, there's issues connecting the glasses to your phone. Please try the following troubleshooting steps:
- Make sure the phone and glasses are both sufficiently charged and are close to each other.
- Turn glasses on and off.
- Unpair the glasses from your phone by forgetting the device from the Bluetooth settings of your phone and then try to pair again.
- Put your glasses into pairing mode; turn the glasses on by sliding the power switch toward the lens to the 'on' position then place the glasses inside the case. Press and hold the Bluetooth discovery button on the back of the case for 5 seconds until the LED on the front of the case turns blue.
- Ensure that both the glasses and Meta AI app are up to date.

If, after this, you are still experiencing issues, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to look into this for you.

Have a lovely day!

Hi Beto!

Thanks for your warm response! Love that you said these glasses "get the work done".

Finding a pair that handles video and solid audio while keeping your prescription, without costing a fortune, is a massive win. We really wanted to make everyday stuff totally hands-free, so it's awesome to hear they're fitting into your routine so well.

Have fun with them, and definitely try out the "Hey Meta" voice commands next time you want to snap a quick video on the go :)

Hi Eduardo,

Thank you so much for sharing your experience!

We are thrilled to hear that the glasses were such a great addition to your holiday, allowing you to capture moments hands-free with a comfortable fit while looking sleek!

This is exactly the kind of feedback we want to hear from our users!

We can't wait to see what you share next!

Hi there,

Thanks so much for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

We're delighted to hear that you're happy with your new glasses, and that everything fits great!

Hi JonathanB, we really appreciate you taking the time to leave a 5 star review.

We're delighted to hear that you're enjoying your Ray-Ban Meta glasses and all of the fantastic features that they have to offer. There's nothing better than being able to capture those precious memories on camera whilst still being present in the moment!

From answering questions to content creation, the possibilities really are endless when it comes to the Ray-Ban Meta glasses!