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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1411 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Meta glasses for their impressive video quality and overall performance, which are the most frequently praised aspects of the product. Users also appreciate the stylish design, comfort, and excellent fit of the frames. While the device is well-regarded, some customers have noted concerns regarding battery life, the weight of the glasses, and occasional connectivity issues. Additionally, a few users mentioned that the lens darkness can make it difficult to see clearly when indoors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,411 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smart sunglasses very useful and practical

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not too good and night video capture is not good too. Speakers and AI is good for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good! having an option for a smart sunglasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pictures. The resolution is great!! Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray-Ban Smart Glasses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend to try out. Could be fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully made. Love that is also records stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used them yet look nice but can I have a price match

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Autumm.

      Thanks for the review, we're thrilled to hear you like the design of our glasses! We understand you would like a price match. For us to further investigate, we'd love for you to reach out to us via Meta Support where we can advise you on the next steps to take and bring more clarity on your possible eligibility.

      We hope to hear from you soon! RaybanStories

  • Rated 4 out of 5 stars

    Good sunglasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fancy and modern.I like the fearure of taking pictures and videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave to my husband on our anniversary and he love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ray Ban Meta

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for Gen 1 product. Have a tendency to slide down

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive for only a year of use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out as a neat tech gadget. 1 year and 1 month later after always storing in the case, never getting wet, treated with kid gloves, the speakers failed, and could no longer interact with the glasses. Seems to be a common issue with Meta/Ray-Ban support troubleshooting steps not helping. Just out of warranty and busted. Expensive, cheaply made junk.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey RyanS.

      It sounds like you were taking care of your AI Glasses really well, however the speakers stopped working after just a year and 1 month, that's of course no ideal.

      Since the troubleshooting didn't work with Meta or Ray-Ban support, we'd like to ask you to get in touch with us again to see if there are any replacement options available for you.

      Thank you! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ray ban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not happy with them the real time translation only does a few. Battery bies quick

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Chad

      Thank you for sharing. Your feedback is greatly appreciated and helps us better your experience in the future. If you are encountering issues please don't hesitate to reach out to us via Meta Store Support, we're here to help.

      We hope to hear from you soon and wish you a lovely day!


      RaybanStories

  • Rated 4 out of 5 stars

    Great except one thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as they add longer videos it gets 5⭐️ you can only record a minute

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need to improve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras needs to improve, large is too bigger feelings. Clarity of the video just average.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you for taking the time to leave us a review, we appreciate your feedback.

      If we can assist with your Ray-Ban Meta experience in anyway please reach out via Meta.com/help/support.

      Thank you! RaybanStories

  • Rated 3 out of 5 stars

    Fair purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have poor positioning with the microphone for regular phone calls- the user's speech goes in and out. Could be user error however, I haven't located a solution as of yet.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Fran, We appreciate you taking the time to share your experience regarding using your Ray-Ban Meta glasses. We understand how frustrating it can be when you cannot enjoy using your glasses fully, so let's make it right. Get in touch with us at the Meta Help Center site, and we can help you improve that experience. Talk soon! RaybanStories

  • Rated 1 out of 5 stars

    One of the Worst Purchases I've Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within 8 days, and even with Total Care coverage, I wasn't able to get them replaced. Very disappointed with both the product quality and the customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Too slow, could be alot better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this is just too slow. The picture quality is good, not S23ultra by any means, but usable. Sadly while you press the button or ask it to take a photo if you want a follow up photo you have to wait as it will make the sond but many photos in between will not be taken. Also very annoying the light flashing when you take photo or record. People start acting weird or out of character once they notice or trying to pose. Not to mention super obvious you are taking photos. Might as well just wear a go pro and take screens from the footage. Also it is only audio feed back no video, or anything like that. Google glasses was way ahead of this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing and what amazingly creative technology!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video recording is capped at 3 minutes. Battery life is bad. Meta AI cuts you off half way through your questions and responses are poor and innacurate. Too bad because the style of the glasses are nice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool MI7 glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice glasses, seem to work fine. Good for secret browsing

    I would recommend this to a friend