Customer Ratings & Reviews
- Model:
- 0RW4012_601SSB53
- SKU:
- 6642567
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Wayfarer Large (Gen 2) glasses for their audio quality and overall performance. Many find the glasses comfortable with a long-lasting battery, and appreciate the design that resembles regular Ray-Bans. However, some customers have noted concerns about connectivity requiring a paired mobile device, and their tendency to overheat when used outside or for extended filming. A few customers also commented on the AI performance.
This summary was generated by AI based on customer reviews.
Wayfer gen 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay they dont go live so that was the purpose of getting them
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Marley,
Thanks for taking the time to leave a review.
We appreciate that you were keen to use your Ray-Ban Meta (Gen 2) AI glasses for live-streaming. Unfortunately, this feature only works with the Gen 1 glasses. Not to worry though, the Gen 2 glasses have many other fantastic features!
Hello
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the glasses but didnt like the glossy finish cause they get scratch real easily.i wouldn't recommend the glossy finish glasses instead,i would buy the matte black glasses
No, I would not recommend this to a friendBad decision
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar device audio at times sucks not worth the money
No, I would not recommend this to a friendStretches on the frames!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the glasses less than two weeks ago and while they’re in the case, the handles get stretches all over them and on the frames. Unacceptable for the cost.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi JOHNNYR,
I am incredibly sorry to hear about this, and I completely understand how this must be. When you invest in a premium product, you expect it to remain flawless, especially when it is being kept safe inside its own case. Discovering scratches on your new frames and temple arms after less than two weeks is completely unacceptable, and this is certainly not the experience we want you to have.
We want to make this right for you immediately. Please reach out to our dedicated support team directly through WhatsApp : https://www.meta.com/help/support/. so we can look into best possible resolution for you.
I don’t know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them from the store and drove to apartment got my wallet from the house came back and someone stole that along with my backpack with my work equipment sooooo i don’t know
I would recommend this to a friend- Cons mentioned:Connectivity
Wrong item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t rate it I ordered This item for a Christmas gift online and I was sent a headphone instead of this item. I am not a happy customer
No, I would not recommend this to a friend BEST BUY FULL OF IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE ANYTHING FROM ONLINE EVER THE CUSTOMER SERVICE IS TERRIBLE AND NO ONE WILL HELP YOU. I AM OUT OF $407.38 DUE TO POLITICS THEY PLAY INSTEAD OF ASSISTING THOSE WHO NEED IT. I LITERALLY CALLED OVER SEVEN TIMES AND ALL OF MY CLAIM TICKETS HAVE BEEN CLOSED. I AM GOING TO THE BBB ON THOSE bbb's!
No, I would not recommend this to a friendNot there yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable, image quality is mediocre, and battery life is nowhere near advertised. Cool concept but a ways to go before they are good.
No, I would not recommend this to a friendBUYER BEWARE - HORRIBLE CUSTOMER SERVICE!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Meta glasses from Best Buy, and although FedEx marked the package as delivered, it was nowhere to be found. I immediately contacted Best Buy and opened a case. After their investigation, they informed me that I would not be receiving a replacement or a refund, and advised me to contact law enforcement—which I have already done. I am extremely disappointed in how little they seem to value their customers. Because of this experience, I will no longer be purchasing from Best Buy.
No, I would not recommend this to a friendDo not buy this product/beware return policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses stopped working 2 weeks after I purchased them. Joke of a return policy did not allow me to make an exchange or get a refund. Will never shop best buy again.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Francislene,
Thank you for your review.
We're sorry to hear that your glasses stopped working 2 weeks after purchase.
This is not the experience we want you to have and there are a few things to try to resolve this.
Try a forced restart of your glasses. Force restarting will not delete your captures or require you to pair your glasses to the app again.
To force restart your glasses:
- Slide the power button back to power the glasses off.
- Press and hold the capture button.
- While still holding the capture button, slide the power button forward to turn your glasses back on.
- Release the capture button as soon as the status LED turns red.
Please also make sure that your glasses are updated to the latest software version.
We hope this helps, however, if the issue persists, please reach out to our support team via the Meta website for further assistance.
Incorrect Specifications
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The product page has the lens size listed as 50mm, when they are in fact 53mm. This has caused a massive issue for me as I ordered non-refundable prescription lenses for the size listed and they are too small, leaving me out $200. Major headache and no resolution available other than to get the smaller glasses or be out several hundred dollars due to this error.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Louis
We would love to look into this for you, please reach out to us over at Meta Support and we can try to look into this further for you.
Thanks
- Cons mentioned:Heat dissipation
Meta gen 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasses started going HOT after 2nd use & meta stop responding
No, I would not recommend this to a friend Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never order from best buy again. The company they had deliver it delivered it to the wrong house and it was stolen and they will not help me at all. No refund or replacement, nothing. I even called a made a police report like i was told too and still NOTHING!
No, I would not recommend this to a friendDead after 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer charge after 3 months and neither Meta, RayBan, or Best Buy will offer any kind of warranty assistance. Stay away from a faulty product with no support from the manufacturer.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality is not great iPhone quality is way better
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is like gen 1, after using it for a month the battery drains after recording 3 videos of 3 minutes, so disappointed
No, I would not recommend this to a friendSuckie product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im on my 3rd pair in under 6 months these glasses suck
No, I would not recommend this to a friend- Pros mentioned:Audio quality, Comfort
I Love these Metas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ray-Ban Meta glasses exceeded my expectations in every way. First and foremost, they look like real Ray-Bans—stylish, well-built, and comfortable—without screaming “tech gadget.” I’ve worn them for extended periods with no discomfort, and people are often surprised when they realize they’re smart glasses. Functionally, they’re incredibly useful. The open-ear audio is clear and balanced, calls come through crisp, and the microphones do a great job even outdoors. Hands-free photos and videos are effortless and feel natural, especially for capturing moments as they happen. The Meta voice features are responsive and genuinely helpful, making it easy to get information or control features without pulling out my phone. What really stands out is how seamless everything feels. Nothing is intrusive or complicated—it just works. These glasses blend everyday wear with smart functionality in a way that feels polished and practical. If you’re on the fence about smart glasses, this is the product that proves they’re ready for real life. Highly recommended.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Aaron,
Thanks so much for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase with such a well informed, detailed review.
It was an absolute delight to read your please and know that you're enjoying your new glasses and that you're making full use of all the smart features that the glasses provide.
Refund taking too long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refund is taking over 48 hours, what’s going on.
I would recommend this to a friend- Pros mentioned:Audio quality
Best of the the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I 100% recommend vlogging your hike and taking Snap pictures of the amazing views. The Meta Glasses make it super easy to capture everything hands-free and get really nice shots.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Yvette!
Thanks for the amazing review for your new Ray-Ban Meta Wayfarer Gen 2 AI glasses!
It's great to hear that you are making the most of all the fantastic hands free features of your new glasses!
Keep on capturing great moments!