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Customer Ratings & Reviews

$379.00

Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's exceptional audio and video quality, as well as its top-notch overall performance and long-lasting battery life. Users also appreciate the intuitive ease of use, the stylish design that mimics traditional eyewear, and the comfortable fit. However, some customers are negative about occasional connectivity issues and the weight of the device. Additionally, there are minor concerns regarding the reliability of the AI features and the tendency for the unit to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 679 reviews
  • Pros mentioned:
    Audio quality
    Cons mentioned:
    Ai performance

    Rated 3 out of 5 stars

    Meta Glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool concept. Sound quality is very good unless you are outside with lots of ambient noise. The only problem is how glitchy the AI personal assistant (meta) is. I have restarted my glasses several times and i still have issues. Phone calls are great and video for POV is really cool. The translator is also a great idea but also needs work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Hardware, Disappointing AI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about these glasses is the overall build quality. The frames feel premium, the sound quality is excellent, and even the camera produces surprisingly good results. As a physical product, they're one of the best smart glasses I've used. The biggest disappointment is the built-in Meta AI. It feels too generic and rarely provides detailed or useful responses. I own other brands of smart glasses, and their AI assistants are much more descriptive and informative. Because of that, I almost never use Meta AI. I still use these glasses every day, but mainly as Bluetooth audio glasses to communicate with Gemini and ChatGPT instead of relying on Meta AI. If Meta significantly improves the intelligence, depth, and descriptiveness of its AI, these glasses could easily become the best smart glasses on the market. Right now, the hardware is outstanding—the software is what's holding them back.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Ronin, good day!

      Wow, thank you so much for your incredible feedback!

      We are absolutely thrilled to hear that the premium frames, excellent sound quality, and surprisingly good camera results have earned a spot in your daily life! Hearing that our hardware stands out as one of the best you have ever used puts a massive smile on our faces!

      We completely understand your desire for deeper, more detailed, and informative responses from our built in Meta AI. Your experience is extremely valuable to us, and we love that you are looking forward to seeing the intelligence grow! Our software team is constantly releasing updates to expand the depth, capability, and smart features of Meta AI to make it truly spectacular for you.

      Thank you for sharing your daily journey with us and for your brilliant insights!

      We see the future through your Vision!!! RaybanStories

  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these right before Christmas so I didn’t miss the excitement on my kids face by recording. It took amazing videos and we took them to the beach for New Year’s and it captured memories that will last a lifetime so much fun and I recommend for anyone looking to capture moments without missing them.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Mark!

      Thanks for your awesome review. We're absolutely delighted that you're enjoying the glasses. Amazing idea getting them just before Christmas to save the excitement!

      We hope you have a lovely rest of your day. RaybanStories

  • Rated 5 out of 5 stars

    Meta glasses.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures and videos are beautiful and look better then i ever could have expected. the voice command mode can be tough if your service is spotty but is amazing for translating signs and things in other languages. overall would 100% recommend.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey There, good day!

      Wow, thank you so much for this spectacular 100% recommendation and five star review! Hearing that your photos and videos look even more beautiful than you ever could have expected puts a massive smile on our faces!

      We are absolutely thrilled that you are enjoying the brilliant real time translation features to explore signs and new languages hands free! We also completely understand how much you want a smooth voice command experience wherever your adventures take you. Since spotty mobile service can affect cloud features, keeping your phone's cellular connection strong or using local Wi-Fi when available is a wonderful way to ensure Meta AI stays lightning fast and ready to assist!

      Thank you for sharing your fantastic journey and for being an awesome part of our Meta community!

      We see the future through your Vision!!! RaybanStories

  • Rated 5 out of 5 stars

    So good & convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in a L frame & I love bringing these out with me everywhere I go to snap a quick picture or record hands free for some pretty cool footage. Meta app makes transferring videos & photos over hassle free with edits. Asking questions to meta and the live translation still blows my mind. I’d definitely buy if you were thinking. I bought the polarized lens but would recommend getting the transitioning pair.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Sean!

      Thanks for the fantastic review for your sleek new Ray-Ban Meta Wayfarer AI glasses!

      We love to hear that you are making the most of the hands free features and interacting with the Meta AI app! RaybanStories

  • Pros mentioned:
    Audio quality

    Rated 2 out of 5 stars

    On the fence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the audio is excellent for it not to be actual in your ear buds. The glasses have great quality along with the performance of AI which is pretty top tier. Now to the battery life...... There's mixed emotions here because I heard & witnessed that the battery life was amazingly better than the Gen 1 glasses, however I work on a non-climate controlled dock so i work every element to say the least, so with that being said I wasn't too impressed after using them for the first time at work aside from being able to listen my music & use AI if i needed which was great, my battery fell to 10% after 5 hours. I'm not sure if being in the heat caused this issue but it wasn't a great first impression for me so i returned them for a refund but although I had just one issue, I do plan on purchasing another pair in the near future because I still think it's an excellent product & a real game changer. I hope this helps future consumers & I definitely still recommend these!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Glenn!

      Thank you for the awesome praise on our top-tier AI and audio. We know how you feel about the battery drain. For your next pair, we recommend closing heavy background apps on your paired phone and ensuring your glasses' firmware is fully updated to optimize power. For further support, please visit the Meta Help Center. RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GRE⭐️T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product, I would call this an investment more than a routine purchase especially if you are into filming content! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      This is dream feedback!

      Investing in the right gear makes all the difference in content quality. So glad to hear you're loving it!

      Thanks for the review. RaybanStories

  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Positive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my glasses a lot the sound quality is awesome and they look amazing on

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Angela, good day!

      Thank you so much for sharing your wonderful 5‑star review! We’re thrilled to hear that you love your Ray-Ban Meta Wayfarer Large (Gen 2) glasses. It’s great to know the sound quality has impressed you and that you’re enjoying how stylish they look.

      Your feedback means a lot to us these glasses were designed to combine fashion with cutting‑edge features like audio, photo, and video, so it’s fantastic to see them delivering exactly what you hoped for.

      We truly appreciate you taking the time to let us know about your experience, and we’re glad they’ve become a product you enjoy wearing every day.

      We truly hope you continue to love your journey, and if you wouldn't mind sharing the love and recommending Meta to others, it would honestly mean the world to us!

      We see the future through your vision!
      RaybanStories

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ray-Ban Meta glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage grandson loves these glasses. I’m so surprised they can do everything.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JACQUELINEF!

      Happy to hear that your grandson is enjoying his new Ray-Ban Meta Wayfarers. We love that they've surprised and amazed you. Thanks for your review! RaybanStories

  • Rated 4 out of 5 stars

    Nice glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart glasses with great photo and video quality, clear audio, and useful Meta AI features. They look like regular Ray-Bans and are comfortable to wear. The battery could last longer with heavy recording, but overall they're well worth it if you want hands-free photos, videos, and AI assistance.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there!

      Reading about your incredible success with the crystal-clear audio, stellar photo quality, and convenient Meta AI features fills our team with massive energy. We are thrilled that you love the comfortable, classic style.

      Thank you for sharing your journey with the community.

      Enjoy capturing every great moment! RaybanStories

  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Multitasking glasses!! All in one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing glasses!!!! The best of the best!!!! Videos come out looking professional! I can even take great videos now while driving without having to grab the phone. So much stuff you can record now. Now you can really do multitasking while you record lol! Super happy with my Chrsitmas gift!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thanks so much for taking the time to leave such an amazing review! We're glad to see that you're loving your new Ray-Ban Meta Wayfarer glasses and we hope you can continue taking such breathe taking videos! RaybanStories

  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta glasses are an amazing product, I love the ability to listen to music at any time, record videos while being present, as well as, the connections through meta apps allowing me a wide variety of access.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Yomar!

      Thanks for the amazing review for your new Ray-Ban Meta Wayfarer Gen 2 AI glasses!

      We are thrilled to hear that you are loving all the fantastic features packed into those slick frames!

      We are sure you will make them part of your daily life soon enough! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clear Lenses. Clear Audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device. I have not had any issues with them. I recommend everyone interested get a pair

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thanks so much for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

      We're delighted to read that you're enjoying your new glasses and that you'd even recommend them as well, thanks so much! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Glass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing meta glass, Best Buy is good option for all your electronics needs! Staff were too good to assist

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality, Overall performance

    Rated 5 out of 5 stars

    Adventurer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality was awesome! The sound quality was great as well.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Annette!

      Thanks for your awesome feedback! We're really grateful for your review.

      We're glad you're enjoying the image and sound quality. We hope to keep your support moving forward!

      Have a lovely rest of your day. RaybanStories

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ray Ban Meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, lovely and user friendly. Way wear, no need using phone to record while driving

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      It is amazing to hear that you are loving your new Ray-Ban Meta Wayfarer Gen 2 AI glasses and we really appreciate the fantastic review!

      They really are a fantastic piece of modern tech, allowing you to access a bunch of really handy features while being completely hands free! RaybanStories

  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses comes in handy when it comes to taking pictures and recording. I have two kids that when I have a chance to snap a pic or record a moment I am not fumbling in pockets to grab my phone. It is very convenient and now I am able to record the moment while being in the moment. Great investment and would recommend to family and friends!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Chris!

      We are happy to hear you are loving all the fantastic hands free features packed into those sleek frames!

      The Ray-Ban Meta Wayfarer Gen 2 AI glasses really are a fantastic piece of tech for everyday use! RaybanStories

  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Being creative and in style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. There’s so much potential but for now I enjoy taking videos and photos with a simple click.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We like your style - looking THAT good while taking pictures THAT good?? Priceless!

      Thank you so much for taking the time to leave a review for your Ray-Ban Meta glasses! We hope that you continue to love them!

      RaybanStories

  • Rated 5 out of 5 stars

    Rayband Meta glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my glasses and anyone who doesn't purchase them from best buy is missing out on the best coverage for the glasses. Best Buy is the best place to purchase these glasses hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good ear free substitute for music

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly not much app compatibility but the audio quality is nice and theyre very comfy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jesus!

      It's great to hear you are enjoying your new fashionable Ray-Ban Meta Wayfarer Gen 2 AI glasses!

      We are happy to hear you are enjoying the audio quality of the built in speakers so you can listen to your favorite tunes! RaybanStories