Customer Ratings & Reviews

They are okay they dont go live so that was the purpose of getting them

Version 2 no longer support livestreaming which was my initial interest in these. Otherwie theyre a fine pair of sunglasses

DO NOT PURCHASE ANYTHING FROM ONLINE EVER THE CUSTOMER SERVICE IS TERRIBLE AND NO ONE WILL HELP YOU. I AM OUT OF $407.38 DUE TO POLITICS THEY PLAY INSTEAD OF ASSISTING THOSE WHO NEED IT. I LITERALLY CALLED OVER SEVEN TIMES AND ALL OF MY CLAIM TICKETS HAVE BEEN CLOSED. I AM GOING TO THE BBB ON THOSE bbb's!

Uncomfortable, image quality is mediocre, and battery life is nowhere near advertised. Cool concept but a ways to go before they are good.

I purchased Meta glasses from Best Buy, and although FedEx marked the package as delivered, it was nowhere to be found. I immediately contacted Best Buy and opened a case. After their investigation, they informed me that I would not be receiving a replacement or a refund, and advised me to contact law enforcement—which I have already done. I am extremely disappointed in how little they seem to value their customers. Because of this experience, I will no longer be purchasing from Best Buy.

The product page has the lens size listed as 50mm, when they are in fact 53mm. This has caused a massive issue for me as I ordered non-refundable prescription lenses for the size listed and they are too small, leaving me out $200. Major headache and no resolution available other than to get the smaller glasses or be out several hundred dollars due to this error.

Glasses started going HOT after 2nd use & meta stop responding

I bought this for my husband for Christmas. It worked for about a week and then no longer wanted to connect to his phone. After troubleshooting, which included a trip to Geek Squad, there was nothing that could be done. We ended up returning and NOT purchasing a new one. Disappointing.

I will never order from best buy again. The company they had deliver it delivered it to the wrong house and it was stolen and they will not help me at all. No refund or replacement, nothing. I even called a made a police report like i was told too and still NOTHING!

No longer charge after 3 months and neither Meta, RayBan, or Best Buy will offer any kind of warranty assistance. Stay away from a faulty product with no support from the manufacturer.

Great quality is not great iPhone quality is way better

The battery is like gen 1, after using it for a month the battery drains after recording 3 videos of 3 minutes, so disappointed

I can’t rate it I ordered This item for a Christmas gift online and I was sent a headphone instead of this item. I am not a happy customer

This refund is taking over 48 hours, what’s going on.

The Ray-Ban Meta glasses exceeded my expectations in every way. First and foremost, they look like real Ray-Bans—stylish, well-built, and comfortable—without screaming “tech gadget.” I’ve worn them for extended periods with no discomfort, and people are often surprised when they realize they’re smart glasses. Functionally, they’re incredibly useful. The open-ear audio is clear and balanced, calls come through crisp, and the microphones do a great job even outdoors. Hands-free photos and videos are effortless and feel natural, especially for capturing moments as they happen. The Meta voice features are responsive and genuinely helpful, making it easy to get information or control features without pulling out my phone. What really stands out is how seamless everything feels. Nothing is intrusive or complicated—it just works. These glasses blend everyday wear with smart functionality in a way that feels polished and practical. If you’re on the fence about smart glasses, this is the product that proves they’re ready for real life. Highly recommended.

Pretty cool. Probably the best thing invented and easy to use.

I love the glasses and the camera is phenomenal with pictures and 4k video. Definitely would recommend if you are looking to get some meta rayban glasses.

They are honestly so good, I love them. I have always wanted these glasses. So I am so happy

Great option when you are traveling, you can talk without people hearing you. You can listen to music. You could take pictures while you’re on vacation such great glasses.

I 100% recommend vlogging your hike and taking Snap pictures of the amazing views. The Meta Glasses make it super easy to capture everything hands-free and get really nice shots.